Why Japanese companies do so many different things (davidoks.blog)
326 points by d0ks 5 hours ago
jdw64 4 hours ago
It’s always fascinating to see how Westerners idealize Japan on platforms like HN. It makes me wonder(i'm korean): how would a Westerner react if they saw me romanticizing the Mondragon cooperatives in Spain? They’d probably find it strange and out of touch with reality.
This essay on Japan's corporate diversification and physical tacit knowledge is an interesting read. However, as an East Asian, my assessment is that this system is heavily driven by Japan's unique, subtle classism. It's a highly collectivist society with strict age-based milestones and immense pressure to secure traditional employment. In Japan, your corporate affiliation often dictates your social standing.
The author paints the lack of shareholder pressure as the secret behind their successful diversification. While true for a few, the flip side is that it created a massive 'zombie company' problem—a heavily discussed issue in Korea and Japan that the West seems largely blind to.
Also, the idea of a 'horizontal culture' in Japan is a myth, especially in software. Even a glance at the Japanese web(5ch, onJ etc...) reveals a deeply entrenched vertical hierarchy. In my experience working with Japanese developers, their reliance on the legacy Waterfall model and an exhausting chain of approvals and reporting was far from horizontal. (Though I admit my sample size is small, it heavily contradicts the Western narrative).
I agree that this rigid system fosters the tacit knowledge needed for hardware and materials. Still, it proves that we all tend to project our fantasies onto cultures we don't fully understand. The divergence in perspectives on HN never fails to amuse me.
jodacola 4 hours ago
> It makes me wonder(i'm korean): how would a Westerner react if they saw me romanticizing the Mondragon cooperatives in Spain? They’d probably find it strange and out of touch with reality.
Quite the opposite - for me, anyway.
FWIW, as a Westerner, I find the Mondragon Corporation to be fascinating and something I've read a lot about because there's no way we've figured out the ideal sort of setup for a business (or government, or any sort of human organization, given appropriate context) in the year 2026.
We have a lot to learn, and while "different" doesn't always mean "better," I strongly believe being exposed to "different" is necessary for us to devise novel approaches to human organization.
amunozo 4 hours ago
Same thing, being Spanish the Basque Cooperatives movement is fascinating. Do you have any recommended read about it?
gigatree 3 hours ago
lo_zamoyski an hour ago
jagged-chisel 3 hours ago
Let’s not confuse “romanticism” with “intrigue.” Things can be interesting and intriguing without being ideal targets.
dfabulich an hour ago
What article were you reading? This article isn't idealizing Japanese companies, and specifically discusses the drawbacks of the Japanese approach, including zombie companies.
The article's thesis statement isn't "the Japanese approach is better," but that business practices like these bundle together, that they're very difficult to change, and that each bundle has different advantages and disadvantages.
Ironically, you've proved a deeper point about how amusing HN is: we all tend to project our fantasies onto the articles we're discussing, even if we didn't fully read or understand the article.
Trasmatta 43 minutes ago
Thank you, I was confused reading the comment above, because the article pretty clearly laid out the benefits and drawbacks of the system. I didn't see any idealizing.
showerst 4 hours ago
I didn't feel like this article necessarily idolized it; the author seemed pretty even-handed about strengths and weaknesses.
The interesting question in all of these kinds of things is "are there ideas we can take to gain the strengths of other systems or patch the weaknesses in ours?". Looking at Japan specifically, I think I speak for most westerners in saying that if we could get a little more stability and less financial-quarter-driven behavior without taking the whole kit of lifetime employment and zombie companies, that would be a good thing. The author points out just how bundled that is, so it's a tough nut to crack.
One model that does give us that is the 'Untouchable visionary CEO' of Jobs and Musk, but I think the popularity of that approach is also limited, partially because of all the not so visionary CEOs trying to be Jobs, and partially because working for those guys is terrible. They inevitably seem to become tyrants.
Most Americans I know are familiar with the unending work culture of Japanese white collar workers (if only a parody version of it), and want no part of it.
fyrn_ 18 minutes ago
Although from the perspective of most of the world, the US is also very work oriented. We also work some of the longest hours
jimbokun an hour ago
Interestingly this article argues very strongly that you cannot have some of those things without taking all of them. That the various aspects of corporate culture reinforce each other and make performance worse if taken piecemeal.
BJones12 4 hours ago
> how would a Westerner react if they saw me romanticizing the Mondragon cooperatives in Spain?
HN has had posts romanticizing them, maybe check those
https://news.ycombinator.com/item?id=32622140
https://news.ycombinator.com/item?id=41438060
> it created a massive 'zombie company' problem—a heavily discussed issue in Korea and Japan that the West seems largely blind to
Zombie companies in the west are mentioned as a low/ZIRP phenomena. But the west shouldn't have as big an issue with those because companies, when less diversified, get killed off more often by interest rate hikes.
bobthepanda 3 hours ago
Zombie companies exist in Europe; at least part of the euro crisis was exacerbated by the continuing cascade of bankruptcies making other banks insolvent.
The EU’s crisis schemes like furloughing employees en masse dull the pain but also do prolong some companies’ lives. The US historically has had much more brutal impacts but quicker recoveries.
andrewmutz 3 hours ago
Japanese and American companies have different purposes.
In Japan the corporation primarily provides stable income and employment for society, and secondarily returns on capital invested. In America, corporations primarily provide returns on capital invested and secondarily provide stable income and employment.
This shows up in the data too. Japanese corporations are less likely to go out of business but provide worse investment returns. American corporations provide better investment returns, but the citizens have to deal with layoffs.
Most citizens would prefer stability to growth, but I think the tradeoff has a lot of downstream consequences.
therealdrag0 2 hours ago
Stability is preferred to growth in the moment, but in retrospect and in comparison to others most people don’t want to give up what they have and go back in time.
jimbokun an hour ago
johnnyanmac 23 minutes ago
Stable income and employment feels like a distant 4th nowadays. Nothing feels stable.
deaux 3 hours ago
> It makes me wonder(i'm korean): how would a Westerner react if they saw me romanticizing the Mondragon cooperatives in Spain?
I'd be pleasantly surprised, very impressed and it would make me reach out to have an offline chat. Not exaggerating.
mhluongo 4 hours ago
> if they saw me romanticizing the Mondragon cooperatives in Spain?
Speaking for myself, I'd find that very interesting! I just stumbled over an article about it a few days ago, and don't think it's weird that different parts of the world would be interested in a regional business phenomenon.
ozim an hour ago
I think you need to step back and look at why those people write such things.
There are people who romanticize Japan/Asia because they never were there and it is not attainable for them.
There are people who romanticize Japan/Asia because they have direct business interests to do so like selling dreams to the first group.
tschwimmer 2 hours ago
Mondragon gets glazed on HN frequently. Just search and you’ll find many examples.
groundzeros2015 30 minutes ago
> romanticizing the Mondragon
Are they successful?
Japanese culture reflects certain western attitudes which make it stand out.
Do I detect resentment?
niyikiza 2 hours ago
Agree with the meta point. I worked in Korea and Japan and loved the culture but when I moved to the west I was surprised to see how people over here fantasize about their (imo inefficient) corporate cultures.
This particular article was decently nuanced though.
LZ_Khan an hour ago
Yes, objectively these characteristics of Japanese corporations seem like inefficiencies in the "free market".
Lack of mobility across companies (no price discovery on wages), lack of specialization (no focus), age based hierarchy (anti-meritocratic). None of these sound good for a well-tuned system.
I suspect much of Japan's stagnation is due to this system.
qurren 3 hours ago
> how Westerners idealize Japan
Westerners are taught by the media and education to idealize Japan and hate China almost everywhere. They present cherry-picked aspects of both countries that make China look bad and Japan look good. In reality every country has its good and bad aspects.
This is just part of the propaganda machine and what politicians want you to believe, in an effort to align their populations to be supportive of their foreign policy and military motives. That ultimately trickles down to things like this. When people come to HN, or any place, with rose-colored glasses of Japan, they will seek confirmations of that rose color everywhere.
mrkstu 2 hours ago
Hate China? I don’t see that. There are plenty of factual reports about the CCP that are pretty damning, but the people/culture/place is generally perceived postively other than being a competitor…
tredre3 20 minutes ago
kibwen an hour ago
> Westerners are taught by the media and education to idealize Japan and hate China almost everywhere.
As an American educated by the American public education system and indoctrinated by American media, our government is certainly stupid and vengeful enough to make me want to support this if it were true, but it's just not. The much more banal truth is that Japan is extremely talented at exercising soft power by projecting a favorable image of itself via the media it exports, whereas China is just comparatively terrible at exercising this sort of soft power.
jimbokun an hour ago
lacewing an hour ago
ExoticTiger 2 hours ago
I disagree. People still trade, travel, and visit both countries regularly. Even if some media outlets are biased against China, that doesn’t mean Japan need to be idealized, it proves nothing. Your comments come across as more like propaganda.
YurgenJurgensen an hour ago
So in a discussion about a Korean’s view of an American’s view of Japan, you bring up China, and you’re the one complaining about propaganda?
user____name 2 hours ago
Is it propaganda though? Japan is more aligned with ‘the west’ not only in geopolitics but in the system of governance that was imposed upon it by via USA occuptation. Whereas China has a very different political system that is generally poorly understood and distrusted. Regardless, I don’t know where you’re from, but I see plenty of idolizing of China and how it manages to solve big problems at speeds unseen outside of mobilization in other parts of the globe. China-studies are a big thing at the moment. The positive view of Japan probably flows from its postwar boom years and popculture exports. China is at the moment being viewed with suspicion over its military buildup near Taiwan and creeping authoritarianism under Xi. This could all change again in the future depending on the actions China will take.
ux266478 an hour ago
jimbokun an hour ago
China being an autocratic, authoritarian system with galling human rights abuses may have something to do with it, too.
(For the record, I would put Japan above both China and the US at the moment in that regard.)
wk_end 2 hours ago
I really don't really think there's much political or propaganda interest in getting Westerners to idealize Japan, at this point.
Now back in the 80s? Back in the 80s, despite being aligned with the West, they were perceived a lot like China is today. Everyone was scared that they were going to start eating the West's lunch and various negative stereotypes and exaggerations started to bubble up: it was a futuristic land, but a futuristic land of suicides, with little drone-like salarymen crammed into little shoebox apartments the size of a Western bathroom, working 20 hour days.
Between the Plaza Accords and the bubble bursting and decade after decade of Lost Decades, the Japanese threat was successfully neutralized. I think Cool Japan is mostly something they've earned for themselves, frankly.
trentnix 2 hours ago
blowscum 2 hours ago
lumost 2 hours ago
In my opinion, this comes from the 70s and 80s where there was very real concern that Japan was going to surpass the US economically. Many companies in the US attempted to adopt Japanese methods in manufacturing and other areas, media then inherited further Japanisms. There is also an historic backdrop of westerners viewing Japan as a mysterious civilization on the far side of the globe dating back to the 1500s.
MetaWhirledPeas 4 hours ago
As someone who finds Japanese corporate culture interesting or even desirable in some ways, it definitely doesn't seem like the most efficient way to run a company. And I'm sure there are plenty of cultural aspects that would not be my cup of tea.
AlotOfReading 3 hours ago
I've worked for an American megacorp and the branch office of a Japanese company. The Japanese company felt a lot more humane on balance, though it doesn't express as well when I write it.
The Japanese company had some rituals were a bit weird, but harmless/charmingly quaint like mandatory volunteer days, keeping a copy of the founder's precepts on my desk for executive walkthroughs. They also had some bad tendencies, like praising employees for being there at 6AM/8PM. If something didn't work, they'd give it a bit of runway to see if it could pull through before cutting back. When there were layoffs, it was the whole division failing (each division competed with the others). It's hard to imagine what kind of political statements would have been offensive to that employer, it was just a neutral job. Really, the worst part was subpar compensation (and I still felt spoiled compared to Japanese coworkers).
My next job was at an American megacorp. The executives would give a holiday speech about "social responsibility" and how well we were doing, then layoff a factory. The employer was constantly involving themselves with US national politics, but employees were expected to refrain from having political opinions of their own.
blowscum 3 hours ago
throwaway2037 3 hours ago
koliber 4 hours ago
You’re right and that’s intentional. Japanese companies don’t optimize for efficiently but for longevity. Sometimes those things go hand in hand. Sometimes they don’t.
usagisushi 2 hours ago
I pretty much agree. While any semblance of a "horizontal" dynamic in Japanese software development was perhaps realized in embedded systems around 40 years ago (e.g., rice cookers with fuzzy logic, or, in a different sense of _lateral_, Gunpei Yokoi’s famous philosophy of "Lateral Thinking with Withered Technology"), software has traditionally been undervalued in Japan. This historical neglect has ultimately contributed to the decline of our consumer electronics industry. (Though personally, I still don’t see why a toaster or a fridge needs to be connected to the internet.)
IMO, the tight-knit division of labor between Toyota and its subcontractors is a slightly different story from the broad diversification within a single corporation. While the latter was historically bolstered by strong industry-academia ties (often driven by university cliques), we rarely see this kind of broad diversification happening in recent years. That said, Japan's traditional "membership-based" employment system, combined with a cultural reluctance to shut down unprofitable business units, is likely what has allowed this diversification to persist for so long.
In any case, Japanese companies are currently struggling with the friction between their traditional corporate culture and the superficial adoption of Western concepts like DX, Agile, meritocracy, job-based employment, and a startup-centric mindset. I suspect Korea might be facing similar structural clashes, though perhaps you are adapting at a much faster pace.
lern_too_spel 17 minutes ago
The author discusses the zombie problem. I don't think the author is romanticizing this system. Instead, he is explaining why this system exists (as a result of WW2-era industrial reforms that were kept in place instead of discarded), and why that system naturally leads to a certain set of outcomes. West Germany also had to rapidly catch up after WW2 to suit America's Cold War purposes, and there are some similarities to J-firm structure there, but I'd be interested to hear the author's take on why it ended up somewhere else.
ryukoposting 3 hours ago
I'll preface this by saying there are lots of other factors at play, but here's an interesting one I can speak to personally:
Car culture. We're a very car-centric society, and the Japanese auto makers have been a part everyday life to 3 full generations of Americans now. Even most Baby Boomers are too young to remember a world without Honda or Toyota. Across all age groups, a lot more Americans grew up with a fondness for their family's Toyota than their family's Hyundai.
I grew up in middle America. Both my grandfathers were "GM Men" if you will. Partly by vocation, partly by culture. On both sides of my family, every car was either a Chevy or a Buick. When my folks bought a Honda in 2007, it was treated like a scandal. But yknow what? Now one of my cousins has a Hyundai, and nobody batted an eye. Things are changing, even for the "raise hell praise Dale" crowd.
Japan's car makers, and their other industrials have a 40-year head start on embedding themselves in the American zeitgeist. Sony, Panasonic, Canon, Yamaha, they've all been here a really long time. They're loved because they're familiar. That's a bias, and I think that bias colors the way we talk about east Asian businesses more broadly.
throwaway2037 3 hours ago
> We're a very car-centric society, and the Japanese auto makers have been a part everyday life to 3 full generations of Americans now.
I assume "we" are Americans.I keep writing this over and over again on HN: There are NO highly developed non-micro states that are not car centric outside of major cities. Yes, literally, Japan, outside of a few large cities, is incredibly car centric. Sure, the cars are small and cute, but it is defintely car centric!
> Sony, Panasonic, Canon, Yamaha, they've all been here a really long time.
They came for a single reason: To avoid import tariffs. Please stop romanticising this for any other reason.poncho_romero an hour ago
raincole 40 minutes ago
ryukoposting an hour ago
sofixa an hour ago
jimbokun an hour ago
If anything Korean culture might be even cooler than Japanese culture in the US right now.
ryukoposting a few seconds ago
redwall_hp 2 hours ago
Yep. Growing up in the 90s, Japan was the undisputed king of cool, affordable entry level sports cars. RX-7, Integra, Impreza WRX, et al.
Yamaha, Korg an Roland were the defining instrument producers of the 80s and 90s. Few things have altered the course of popular music as much as the TR-909 and TR-808, M1, DX-7, Juno, Jupiter. All of electronic music grew out of those.
The Walkman and Discman were iconic.
Honda was building P3 and ASIMO. The PlayStation 1/2 and Nintendo 64/GameCube were a thing.
I didn't even get into anime, the language or music from there until decades later. But all of the cool things came from Japan back then. Honestly, they still kind of do.
Glyptodon 4 hours ago
I think I've seen the odd HN post about Mondragon that does portray it positively. Though I'm not sure I've seen one in at least several years.
SubiculumCode 4 hours ago
Did you read the entire article? There is a whole section on where western model excels. The article is not about romanticizing Japanese culture, but to tell a story about how and why Japanese and American firms tend to differ. I am sure that it paints in overly broad strokes at times, but I really did not get the impression of idolization, idealism, or even oriental mysticism.
jdw64 4 hours ago
I did read it, but my impression remains the same. While the article does contain critiques of the Japanese system, as an East Asian, I feel it completely misses the actual underlying dynamics.
I know the author isn't trying to paint Japan as a utopia. The reason I call it 'romanticized' is because the author claims Japan's success in precision parts is driven by 'horizontal' and 'collaborative' practices. That just isn't true.
In reality, this system is largely sustained by the ruthless squeezing of subcontractors (for the record, I am Korean, but I actually like Japan), which is a massive social issue there. It’s very difficult for me to understand how anyone could view this structural dynamic as collaborative or horizontal.
If the author had concluded that their success in these niches stems from being an extremely vertical society where defying your superiors is simply not an option, I would have fully agreed. That aligns exactly with what I have experienced firsthand.
mbesto 3 hours ago
booleandilemma 3 hours ago
In Japan, your corporate affiliation often dictates your social standing.
This is absolutely true in the US as well, by the way. People will treat you differently if you work for a FAANG company. People take a lot of pride in telling others they work for one. And we even have a word for someone who used to work for Google, for instance.
neutronicus 2 hours ago
Yeah, a friend of mine from college works for Waymo (Google-adjacent) and I've overheard wives of local friends bugging their husbands to try and work him for an in.
pstuart 3 hours ago
This is the first I've heard of the Mondragon cooperatives, and I quick peak makes me want to learn more about them -- I'm enamored with the idea for coops.
reedf1 4 hours ago
Did you read it? I can see how you can come to this conclusion devoid of context. This is actually a topical article - mainly because it is a surprise to many that a toilet company could be one of the biggest winners in the AI pick-and-shovel trade. These names have just recently been hoisted into the spotlight. It's not really a romanization but an explanation of why.
SilasX 3 hours ago
>This essay on Japan's corporate diversification and physical tacit knowledge is an interesting read. However, as an East Asian, my assessment is that this system is heavily driven by Japan's unique, subtle classism. It's a highly collectivist society with strict age-based milestones and immense pressure to secure traditional employment. In Japan, your corporate affiliation often dictates your social standing.
Related: In most of the world, carmakers separate out a luxury brand from their other products: Honda with Acura, Toyota with Lexus, etc. In Japan, they don't. The explanation I usually get is that the culture primarily associates luxury with "being attached to the big-name corporation". So you don't really improve on that by introducing another smaller brand, even one you build up as luxury.
See also the patio11 comment:
>>My salary was $30k, but there is some tangible value in having a pocket full of business cards which practically read "Attention, person who has just been handed this card: give the bearer whatever he wants. We're good for it. If you don't, we will remember." That status is very much not the same as the one you get if you combine two part-time jobs into the same level of income.
QuercusMax 3 hours ago
Are you saying that in Japan they sell Acura as Honda, and Lexus as Toyota?
kevin_thibedeau 2 hours ago
redwall_hp 2 hours ago
tristor 2 hours ago
alephnerd 3 hours ago
> It’s always fascinating to see how Westerners idealize Japan on platforms like HN
Most HNers tend to be in their mid-30s to 50s so a lot of Japan-philia does appear to stem from an older mental image from the 1990s to 2010s.
> This essay on Japan's corporate diversification and physical tacit knowledge is an interesting read. However, as an East Asian, my assessment is that this system is heavily driven by Japan's unique, subtle classism. It's a highly collectivist society with strict age-based milestones and immense pressure to secure traditional employment. In Japan, your corporate affiliation often dictates your social standing...
The Japanese Keiretsu and later Trust Bank model is the norm in South Korea, Taiwan, China, and other Asian countries as well due to a mix of colonial, financial, and policymaking ties.
ExoticPearTree 2 hours ago
I like Japan for its cuisine mostly.
And people take pride in what they do, and try their best.
alephnerd 2 hours ago
jdw64 3 hours ago
You are correct. Japans system was ahead of its time back then and was heavily imported into Korea. The flaws I pointed out are not strictly a Japanese problem it's really an issue shared across all of East Asia.
dfedbeef 3 hours ago
Can you expand on what's new post 2010?
alephnerd 2 hours ago
coliveira 4 hours ago
Nothing of this is particular to Japan, it's only the way it manifests in Japan that is adapted to its rich culture. Zombie corporations, corporations with ties to the government, family owned companies, monopolies, cronyism, all of this has been a staple of Western capitalism for centuries.
jmyeet 2 hours ago
I've thought a lot about (and I don't mean this in a derogatory way) the weebu phenomenon. I remember encountering it first in college when I met people who were in an anime club. It wasn't for me but my philosophy generally is "let people enjoy things".
I've wondered how much of this stems from being disaffected by the modern (particularly Western) world. I worked with an ethnically Chinese guy who was a massive weebu and that always struck me as odd given the Japan-China history.
Japan has always rubbed me the wrong way: misogyny, racism and denial about Japanese war crimes in WW2 mostly. Also the salaryman work culture. I see videos from Japanese workers and life honestly looks miserable. It's also a country that is dying. The samurais, ninjas, Ronin, shoguns, etc are cool though. Japanese history is fascinating.
My hot take here is that China is actually what people idealize Japan to be. China has the most competent government in the world and it's not even close. It's not problem-free. Nowhere is. But the transformation in the lives of ordinary Chinese people over the last few decades is unbelievable. China pulled ~800 million people out of extreme poverty.
It could be worse than Japan too. I think South Korea is that. As a non-Korean from the outside looking in, South Korea looks like a dystopian run by aristocratic (chaebol) families where the birth rate is the lowest in the world and it's in fact so low that if nothing changes, South Korea simply won't exist in 3 generations.
jimbokun 35 minutes ago
1. It’s hilarious that your version of “cool” Japan was immeasurably worse in terms of things like misogyny, racism and war crimes than modern Japan.
2. Post WWII Japan set the benchmark for pulling its people out of poverty in an astonishingly short period of time.
3. There have always been foreign, exotic cultures people have romanticized. The Romans romanticized Greece and ancient Egypt.
jdw64 2 hours ago
Are you angling for an 'Honorary Korean' title? You know too much about Korea
jmyeet an hour ago
jimbokun 34 minutes ago
BJones12 4 hours ago
The core of the article is buried 60% down:
> you have a firm that has lots of lifetime employees who can’t be fired, and whose skills are tailored to what your firm needs rather than to a particular occupational category transferable to any employer
> the system only makes sense if the company is also insulated from outside pressure
> the J-firm [Japan-style company], run by its employees and largely indifferent to the interests of shareholders, exists simply to continue existing
> And that basic impulse toward survival is why Japanese companies are so insistent on diversification. If you’ve made a commitment to keep people employed for life, then you need to create jobs for them if their current jobs stop making sense
> If you’re not very worried about profitability, and have lots of well-trained generalist employees, then it makes perfect sense to reinvest your company’s earnings by expanding into new industries
griffinkelly 4 hours ago
One other interesting fact about Japanese companies is that their CEOs get paid far far less than Western companies.
Checkout this article that talks about it: https://www.theatlantic.com/business/2010/07/5-lessons-of-ja...
edit: added article.
pstuart 3 hours ago
As it should be. The pay gap from CEO to bottom tier worker is now obscene (21 times in 1965 and ~285 today). It's the foxes looking after the henhouses.
Aunche 3 hours ago
reedf1 4 hours ago
The writing is a joy and the context is useful. Hardly buried.
programjames 4 hours ago
I clicked on the article to learn, "why Japanese companies do so many different things," and then got hit with pages of low-bitrate context, such that my eyes started glazing over and it was difficult to find the answer to the question. So I appreciate their compression, or at least pointing to where the answer is found.
thrawa8387336 4 hours ago
jimbokun 31 minutes ago
SubiculumCode 4 hours ago
tyre 4 hours ago
Yes, thank you for compressing it. They start their answer with:
> Here is the answer I want to suggest: Japanese companies excel in lots of very different domains because it’s inherent in how they’re structured.
Which is then backed by some economists saying something similar (generally), but all of which completely ignores Japan’s specific history.
As a better example Of examining Japan, here’s a look at Japan’s monopolies, how they were broken up, and partly how that effected the future of their industry:
toephu2 4 hours ago
> So why are Japanese companies like this? Why do they do so many different things? And how do they manage to do so all those different things so well?
Author says: Japanese companies excel in lots of very different domains because it’s inherent in how they’re structured.
My response: No mention of culture? Sure maybe it is because of how they are structured somewhat, but it's also because of their culture. Japanese are masters of their craft. Look at the best pizza place in the world, the best burger maker in the world.. they are not in Italy or America, but in Tokyo.
Japanese take pride in their work and master their craft. A small pizza-shop owner in Tokyo doesn't make great pizza because of how it was structured. It's cultural. Japan takes Western concepts, and applies an obsessive cultural devotion to mastery (Shokunin).
Look at all the foreign-things Japan is now famous for: Japanese Whiskey, Denim, bread making, Japanese curry, etc.
tuna74 13 minutes ago
"Look at all the foreign-things Japan is now famous for: Japanese Whiskey, Denim, bread making, Japanese curry, etc."
I think all your examples are terrible (bread) or overpriced (Japanese Whiskey). There are also a lot of places that are pretty crap in Japan like restaurants where they clearly don't really care.
Compare to Italy that wherever you go everything seems really high quality. I was in a gas station in the middle of nowhere and I had a really great cappuccino for example.
dec0dedab0de 34 minutes ago
Look at the best pizza place in the world, the best burger maker in the world.. they are not in Italy or America, but in Tokyo.
That's a bold claim. While I'm sure the average quality in Japan is significantly better than ours, I would put the best pizza places in Jersey, NYC, and CT up against anywhere in the world.
jimbokun 29 minutes ago
Napoli doesn’t get any consideration?
arjie an hour ago
I’ve always had the flip position of this. It’s that the ultra smart Japanese guy doesn’t have that much economic mobility. So he practises excellence in his field. Patio11 pointed out The Sort on his Twitter feed and after that I’ve been convinced of this.
ExoticPearTree 2 hours ago
> Japan takes Western concepts, and applies an obsessive cultural devotion to mastery (Shokunin).
Thank you for explaining this. I was alawys amazed how the japanese would take the cuisine from other countries and make it better in all aspects than the country that originated it.
xandrius 5 minutes ago
Why are people saying that the Japanese counterpart of other cuisines are better? Have you guys eaten the originals?
OP mentions curry, bread, pizza, etc. Those are things most gaijins complain about when in Japan!
Can't find a proper piece of bread that isn't sweetened, or you find a French chain doing something almost similar but still not on par with breads found in France.
I helped at a pizza shop near Fuji city and while it was not bad, they weren't quite there yet.
I can say that some foods are not bad but saying that they do things inherently better? C'mon now.
Still haven't found a decent thai or indian restaurant in Japan, and probably never will, given the general aversion for strong spices.
unsignedint 2 hours ago
While things like the expectation of lifetime employment (or at least very long tenure) may sound appealing, it also creates a job market with very low fluidity. In practice, if you miss that narrow “fresh out of school” hiring window, you can end up facing pretty unfavorable prospects later on.
People can still get hired mid-career, of course, but many companies traditionally hire based more on long-term potential than immediately usable skills, since they expect to train employees heavily through OJT. That also means the number of openings for experienced hires can be relatively limited. And because of the seniority-based structure, even experienced workers may end up starting near the bottom anyway.
There was an entire generation of people who missed that initial hiring window because of economic downturns and hiring freezes, and many of them still struggle to land stable permanent positions even today.
Things are gradually changing, but many structural assumptions are still there. For example, parts of the legal and employment system are historically built around the assumption of lifetime employment, which also makes it difficult for companies to dismiss permanent employees once they are hired.
etempleton 4 hours ago
My experience in American organizations is that products and services need to not just make money, but make a lot of money. There is zero appetite for things that make a little bit of money relative to the cash cows of the company. You could say this is in part focus, but it is also based on internal accounting. Small product lines are saddled with total company overhead costs even if they do not apply to said product or service. Not good or bad, but it can lead to strange situations where you have a successful product that everyone complains doesn’t make any money.
floatrock 2 minutes ago
> There is zero appetite for things that make a little bit of money relative to the cash cows of the company.
The other side of this is only new baby firms invest in that thing that makes a little bit of money. But given enough refinement, that thing starts making more and more money as it gets better and better. And soon, that new baby firm outshines the incumbent. The incumbent's wasn't incentivized to invest in the thing that started off worse but eventually became the new model. Think Kodak with film-vs-digital cameras.
This was the thesis of 1997's The Innovator's Dilemma, written by the guy who coined "Disruptive Technology".
jandrewrogers 4 hours ago
> zero appetite for things that make a little bit of money
For obvious reasons, the expected rate of return needs to clear the hurdle of the risk-free interest rate. This puts a pretty high floor on activity that is "worth doing". This is a mechanism by which the phenomenon of ZIRP diversifies economic activity.
layer8 3 hours ago
The risk-free interest rate is a pretty low floor for returns though? At least in my experience with expectations of what counts as a profitable project.
jandrewrogers 2 hours ago
jimbokun 27 minutes ago
On the flip side if a small part of the company is suddenly making a ton of money, urge investors will demand it be spun off into a separate corporation to “realize its value.”
joe_mamba 4 hours ago
> My experience in American organizations is that products and services need to not just make money, but make a lot of money.There is zero appetite for things that make a little bit of money relative to the cash cows of the company.
Is your experience in the same America where Meta is losing another 4-6 billion $ this year in AR/VR business unit, after losing 19 billion $ last year. Similar with Google's and Apple's AR/VR unit which also consume a lot of money in R&D(funding a lot of high paying jobs) and not make any money, yet.
So sure, there's no risk appetite for things that make little money, except for all the evidence proving the contrary.
etempleton 4 hours ago
There is zero appetite for things that make a little bit of money, but in big tech there is limitless appetite for things that lose money but might make a lot of money one day.
If it ends up AI only makes a little profit annually in the longer term the whole thing collapses on itself.
joe_mamba 4 hours ago
toast0 4 hours ago
> American firms, for example, tend to prioritize focus above all else: it would be bizarre for an American paper mill to also operate a concert hall and an airport catering business
I don't think Kimberly-Clark ever opetated a concert hall, but they did run an airline (Midwest Express) and K-C Aviation was an airplane servicing firm.
It's not that American companies don't operate in diverse businesses. Maybe they're less likely to, but it happens when the need arises... if there's no reasonable supplier for an important input, then you start one, or you ask an existing supplier if they can start a new line of business that's somewhat related.
The headline example is that Toto, known as a maker of ceramic toliets, is making a lot of money making specialty ceramics used in semiconductor manufacturing. Which yeah, ceramic manufacturer makes ceramics.
The US business market does like to spin-off divisions when they are successful and can be independent.
xp84 3 hours ago
Yeah, we actually had our own era of “conglomerates” - they were very big from the 1960s through 1980s. Companies like ITT, Cendant, Gulf+Western, GE — formed from tons of acquisitions, sprawling across completely unrelated industries.
At one point in the 1990s, you could buy a toaster from the same company that makes airplane engines, MRI machines, and produces “Saturday Night Live.” And you may have financed that toaster through their financial arm (GE Capital). Eventually the many lines of business were spun off from companies like this.
What came next was a very different type of consolidation - companies like Comcast, Chevron, and the current “AT&T” who went from being regional players to buying as many other companies just like themselves in order to maximize economies of scale - they’re huge but really just do one or two very closely-related things.
murillians 3 hours ago
A great example is the bowling lane people AMF, who have over the years made things like pinsetters, jet-skis, motorcycles, scuba gear, shovels, and nuclear reactors. All spun in and out of the company over its life
PaulHoule 3 hours ago
There have been conglomerate fads from time to time in American business. Interestingly ITT
https://en.wikipedia.org/wiki/ITT_Inc.
used to have a big position in hotels and just about everything else and it trained quality movement advocate Phil Crosby
MetaWhirledPeas 4 hours ago
> the J-firm, run by its employees and largely indifferent to the interests of shareholders, exists simply to continue existing
I don't know if all companies should be run like Japanese companies, but there's something very heartwarming about this. Some companies exist for the purpose of employment, and that's okay. In fact it's admirable and makes me want to cheer.
cm2012 4 hours ago
I do also think there's a charm to this model but there's a real cost also with Japan's economy stagnating compared to the United States in the last 30 years.
roxolotl 3 hours ago
There’s also a real cost to the system in the United States as well. As companies pivot people get left behind. And we’re potentially going to see with LLMs a large collapse in employment that corporations don’t even being to consider their responsibility. I’m not suggesting one is superior but they do both have their downsides.
skippyboxedhero 3 hours ago
That is because of population aging. Despite the US importing effectively endless amounts of young people, per capita income growth for working age population since the 1990s has been identical between US and Japan. I am unable to say why exactly but it should be obvious.
It is important to note, however, that the starting point is very different. The idea of employees robbing those evil shareholders sounds good but has resulted in capital markets that effectively do not function. Tidying up that mess will not be simple and improving equity markets will go a long way.
Also, the structure of Japan is a function of US policy after WW2 to dismantle the zaibatsu. In every single other historical case that I am aware of the result of "employee-friendly" policies has resulted in the kind of permanent underclass that people fear, incorrectly, that AI will lead to (i.e. Germany). It is a known bad idea. Japan avoided this because all the wealthy people's assets were taken, this didn't happen in other countries (i.e. Germany) which led to significant financial instability/risk/inequality (Germany also has inequality within a completely stagnant economic system, which is different from inequality in a system where the composition of wealthy people is continually changing...Germany's billionaires are a combination of people who mysteriously got rich in the 1930s very quickly and people who have been rich since the 10th century).
Japan is interesting but it is a complete outlier. Even with their relatively good relative economic performance, they could be producing absolute-terms growth that is double or even quadruple where it is now. Comparing middling economies like Japan or Western Europe with countries growing the same rate and per-capita incomes that are double is a misunderstanding of potential. Average economic performance should be double the US consistently for multiple decades.
monkaiju 4 hours ago
Perhaps, but in terms of the average Japanese persons day to day experience it doesn't seem so bad. They outrank us in almost all QoL measures
munificent 3 hours ago
sashank_1509 3 hours ago
missedthecue 2 hours ago
ahartmetz 4 hours ago
elzbardico 3 hours ago
Most of Japan stagnation was the result of brutal pressure from the US in the 1980s that led to a series of fiscal and monetary choices that removed a lot of Japan's competitivity.
missedthecue 2 hours ago
ymolodtsov 3 hours ago
Apple is basically this already.
claw-el 4 hours ago
A hypothesis I had on why some countries have more conglomerates than US is that access to capital and funds are much harder in those countries in comparison to US. When access to capital is comparatively more limited, more innovations falls to the party that has comparatively easier access to capital (conglomerates) and therefore reinforcing their position as conglomerate.
BJones12 4 hours ago
I, from a country with few conglomerates, found the Commoncog explanation for why they exist to be interesting
dadoum 32 minutes ago
I want to highlight that maybe today, big conglomerates are rare, but this is also because during the late-20th century, the trend was to break up conglomerates to increase competitiveness and improve financial performance of companies by focusing on the best businesses. If you look at the situation before that moment, Japan's situation would still be on the extreme side when compared to the other developed nations at the time, but not as unique I think.
In retrospect, I tend to think that this take was naive. It probably increased financial performance but it discouraged taking risks, and pushed the multidisciplinary skills out of companies in a way that is hard to reverse, inducing knowhow loss and probably slowed down innovation. But this is only my personal analysis and I am no economist.
enaaem an hour ago
Asian countries seem to have a different approach to diversification. In the East it is the companies that diversify while in the West it is the shareholders that diversify. So Bill Gates will not tell Microsoft to start farming, but he probably does have farms in his portfolio.
hennell 4 hours ago
I'm not sure I'd say a company that makes ceramic toilets also making a tool for memory chips... which is also ceramic is really 'different things'. They're clearly a ceramic company. Different tolerances, but similar expertise.
Now the paper company got into the hotel business seems a far better example. No idea how that happens.
toast0 4 hours ago
> Now the paper company got into the hotel business seems a far better example. No idea how that happens.
That's easy. They have corporate visitors to their corporate offices and the available hotels are insufficient. They decide to just make their own hotel.
There are many corporate campuses with an embedded hotel. Some run by the corporation itself, some with significant management contracting with the corporation, and some independently managed.
Large corporation has a small travel business is very common.
sevenseacat 3 hours ago
And don't the Japanese railways make all their money from the real estate around their lines, or some such?
dmurray 4 hours ago
> In 2007, workers at a Toyota plant in Kentucky pulled the andon cord 2,000 times per week; workers at a Ford plant in Michigan pulled it just twice a week. You can’t get all the benefits of a single practice without installing the complete bundle.
This example seems to contradict the author's main point.
The Toyota factory in Kentucky got some of the benefits of the Japanese approach without importing every practice. They might have had a more Japanese organisation than Ford, but surely they didn't replace American practices in matters outside their control. They still had to deal with American approaches to labour practices, banking, local government, etc., all of which are called out in the article as necessary for the J-mode to flourish.
czhu12 2 hours ago
The Japanese economy is also famous for a macro economic stagnation for almost 40 years, a mild deflationary spiral, and companies hoarding cash on balance sheets rather than return it or invest it.
There are definitely world class companies in Japan, but also broad systemic problems with incentives
RemingtonDavies 38 minutes ago
Concepts like this make me think about precision in products. When you spend 40,000$ on a computer chip you get a commodity piece of nm-scale precision. When you spend 40,000$ on a pink ivory coffee table you get a pile of wood with a maximum precision of 0.1-1mm. I'm just wondering what it would be like if atom-level precision was the main focus of every single premium product.
skyblock500 28 minutes ago
The 40,000$ of a bespoke coffee table comes from the uniqueness of the manufacturing process. No piece of wood is the same, and the way it is prepared from start to finish differs based on numerous factors.
The price of a computer chip has been lowered so significantly because of the standard process that is used across millions of chips with materials that are 99.999999999% pure.
LZ_Khan an hour ago
If a corporation does not have an incentive to make money, it will not align its priorities correctly.
For every neatly diversified company you have 10 zombie companies with workers floundering around like ants without a queen.
floatrock 44 minutes ago
If a corporation has an incentive to make money, it will align its priorities towards making money. Question is: are "making money" and "correct priorities" synonymous?
You use "zombie companies" as a universal pejorative and suggest we should all be instead worshiping at the alter of economic efficiency, JIT-delivery, and maximizing shareholder value without really considering the critiques there.
Yes, the "zombie company" strawman is paying people to move dirt from one hole to the other and back again which is dumb, but the "efficient company" has its own strawman, one drowning in manufactured debt, peeing in pee bottles in-between amazon warehouse isles, and unable to manufacture its own medical equipment when a black-swan pandemic event hits.
Which one is "better" largely depends on if you value societal stability or shareholder profits.
Or, in the framing of the article (which is summarizing Aoki, Milgrom, and Roberts), J-style companies exceed in periods of moderate volatility where 1) things don't change so much that you need the money-above-all-else incentive that favors strong hierarchical Jobs-like leadership that finds the visionary new solution, but 2) they change enough that the money-above-all-else incentive that favors value-engineering enshittification loses out to competition. The "societal stability" is just a part of the incentive bundle that forces the adaptation called the J-style approach.
maxglute 31 minutes ago
Isn't this functionally GE, Bell Labs etc before MBAs.
fyrn_ 12 minutes ago
Also due to tax structures changing in ways the discouraged long term r&d for existing companies. Largely replaced with a university driven model today, or hyped based fake it till you make it startup investment
whall6 4 hours ago
I almost feel like this topic deserves a further deep dive. This seems like a more profound difference of cultures: Japan, where failure is stigmatized and less of an option, optimizes for survival, and the United States, where failure is common, optimizes for growth(? wealth? fame?).
The pattern might also hold at a broader level. The United States is a relatively young nation that has seen plenty of internal strife (plenty of civil wars including The Civil War) whereas Japan has existed in some form for 2,600 years.
Probably too deep to consider, but the thought hit me that trees and plants (like these J-firms) grow multiple branches as quickly as they can because they are optimizing for survival.
fer 4 hours ago
Right, the survival bit made me remember this: https://en.wikipedia.org/wiki/Ichimonjiya_Wasuke
dv_dt an hour ago
It's really odd to me that having an advanced ceramics division at Toto is considered such and odd diversified activity, and on top of that making money from the expertise of that division. Deep knowledge of ceramics would seem to me, to be a fundamental advantage if your main line of business is making ceramic toilets.
Companies like this with deep interlocking expertise used to be common in the US too when the US actually made things. GE was a conglomerate of "diversified" expertise - at least until a grandfather of financialization laid the seed to take apart the company.
AT&T and Xerox used to maintain all sorts of deep expertise in all sorts of science and technical activities - though maybe it could be noted that they were famously bad at spinning out other diversified product lines. But the expertise was a need in their core activities. Maybe the most interesting thing about Japanese businesses is that they have shown how to successfully start and maintain diversified product lines.
The main reason we are surprised by these "diversified" products, I suspect is that the typical American (and HN reader), is just not very familiar with the wide range of expertise needed to actually run manufacturing businesses.
paulsutter an hour ago
Very well done. I lived in Japan for years, love Japan deeply, and this essay rang true in many ways.
Two thoughts:
- Japanese management style and processes are probably fruitful ground for understanding how teams of agents should work. H-firms require inspirational leadership, and agents don't need that.
- There is an interesting opportunity to turn Japanese process knowledge into a trainable environment, which of course should be done in such a way to benefit Japan and the Japanese people ("The type of deep process knowledge that has accreted within companies like Kyocera and Toto is almost impossible to replicate")
ktallett 4 hours ago
The one key thing that is completely incorrect is there is no horizontal hierarchy. Everyone has a boss, a boss that you must not suggest is wrong. I'm very fond of visiting Japan but having worked there, found it impossibly challenging to get anything done. When things work well it is great and the focused culture produces some great things, but when it fails it leads to catastrophe as no one is able to voice early in the process. Issues are only discovered once they are serious.
sashank_1509 3 hours ago
I might be gatekeeping, but I consider a mark of actual healthy capitalism, to be creative destruction, the biggest companies of 1 generation are destroyed by the next generation and the churn keeps going on. Nothing ever lasts except the system.
By this criteria, in the entire world, only US and UK seem to do capitalism properly. Whether the current age of tech companies survive till 2050s is to be seen, (we are already seeing signs of OpenAI, Anthropic joining them but it is to be said if the existing monopolies of say Microsoft will be disrupted).
In other countries, big companies have been the same for hundreds of years, from Japan to Germany to Korea to India. This is no longer capitalism as much as it is some soft form of Feudalism, where the same set of families hold power for generations at a time till some major fortune swings occur.
MrBuddyCasino 3 hours ago
And even US and UK are very questionable by now. The last time they had something resembling capitalism was sometime before Roosevelts New Deal.
sashank_1509 an hour ago
Why’d you say that? IBM, GE, Ford have all been disrupted
aemoven 3 hours ago
I like watching Paolo fromTOKYO
cm2012 3 hours ago
He is part of a great new generation of entertainers. Youtube is great to see how the rest of the world lives.
NordSteve 4 hours ago
This paragraph on organizational model is super relevant to understanding how tech companies are responding to LLMs today.
> Aoki’s key insight was that the J-mode had a comparative advantage in environments of moderate volatility: situations where conditions changed frequently enough that rigid central plans would be outdated before they were executed, but not so radically that only top-down strategic intervention could cope. In an environment of stable, predictable demand, the H-firm did fine; in an environment of extreme disruption, where the whole product line had to be rethought, centralized authority was indispensable, and the H-firm also did fine. But in between—where the challenge was to make constant small adjustments in a changing but recognizable paradigm—the J-firm excelled.
See for example https://aakashgupta.medium.com/microsofts-ceo-just-became-a-... or https://www.bloomberg.com/news/newsletters/2025-06-12/zucker...
busterarm 3 hours ago
You can pry my Mitsubishi pencil sharpener from my cold dead hands.
LoganDark an hour ago
> Hitachi makes nuclear reactors, power grids, railway systems, elevators, semiconductor manufacturing equipment, medical imaging devices, data storage, IT consulting, and industrial machinery.
What, no mention of their personal massagers?
MagicMoonlight 4 hours ago
They’re an absolute disaster but I do love that the companies are actually investing in expanding into new things. Shareholders don’t want that, they want cold hard cash. Hence all the buybacks and PE firms destroying companies.