Scammers are abusing an internal Microsoft account to send spam links (techcrunch.com)

235 points by spike021 18 hours ago

weinzierl 16 hours ago

Who even can be sure microsoftonline.com is legit. Microsoft's domain story is such a mess, I wouldn't be surprised if not even internally they have one complete list of all the domain assets they own.

But they are not alone. It is kind of ironic when companies insist that we check the domain to spot spam but are unable publish a list with all domains they officially use to send mail.

Abishek_Muthian 15 hours ago

Tangent: I used to receive at least a dozen bank scam calls per day in India, especially during insurance renewal. I wanted the banks to publish official phone numbers and mandate their employees to use only official numbers.

Recently the regulatory bodies did just that and so the banks should only use 1600 numbers to contact their customers. My bank scam calls have dropped to 0.

nolok 5 hours ago

In France, basically every bank say (show in their app and everything) "if we call you and ask anything like code, confirmation, to do an action, anything, end the call and call us back, don't do anything on a call you didn't initiate".

Same in their app eg you try to do a sepa wire to a new recipient and you get a warning "are you on the phone with someone ? did someone ask you to do that ? please call your bank by pressing this button. By the way we will never call you to ask an auth code or to do a wire"

spicymaki 2 hours ago

hunter2_ 13 hours ago

Knowing what numbers are real through an official publication is very good, but it only allows you to place trust in calls you make, not calls you receive, because making calls doesn't involve caller ID, receiving calls does, and caller ID is spoofable.

4ndrewl 12 hours ago

bdavbdav 12 hours ago

amarant 2 hours ago

Oh man that brings back memories!

"Hello, I'm calling from Blockchain, I would like to talk about your investment portfolio"

it weirded me out they would pretend to be from the underlying technology instead of an exchange or something. I kept thinking I should pretend to be the CEO of TCP/IP or something when they called.

trollied 8 hours ago

My bank has a feature whereby it'll tell you promoinently in their app if they are currently calling you.

0123456789ABCDE 4 hours ago

is it common for banks to call you?

always though the agreement was: we don't call you, you call us. we'll send letters though.

ghoul2 8 hours ago

Recently, banks where also asked to put their official websites/netbanking on *.bank.in domains. I have wanted that for SO long.

aftbit an hour ago

Not only that, but they wrap the links in their email with click tracking provided by domains that have nothing to do with them (Mailgun or whatever). So even if you try to introspect the links you're clicking, they seem to go to a scammy domain even if they're legit!

qingcharles 15 hours ago

Bluesky is even worse, some of their emails come from "[email protected]".

They have to make posts to assure people it's not a scam, especially as they'll ask you to mail ID etc to that address:

https://bsky.app/profile/safety.bsky.app/post/3ljp6zi7tp227

chuckadams 7 hours ago

Hard to beat Outlook 2007 which had some "smart tags" feature that all referenced "5iantlavalamp.com", and things started breaking when that domain expired.

varun_ch 5 hours ago

RadiozRadioz 5 hours ago

wizzwizz4 4 hours ago

donkyrf 14 hours ago

Microsoft is the 4th largest company in the world.

There should be a long list of companies whose policies are worse than theirs.

vitally3643 6 hours ago

jquery 15 hours ago

At least Bluesky has an excuse of not being a Fortune 50 company. What’s Microsoft’s excuse?

lostlogin 11 hours ago

vasco 14 hours ago

Sending your id to a social media IS a scam.

hvb2 11 hours ago

fragmede 11 hours ago

warumdarum 5 hours ago

Remember those indian microsoft support centers and that strange correlation of you being called by a indian microsoft scammer the next day after you called there. Not implying causation.. just..

WarOnPrivacy 13 hours ago

> Who even can be sure microsoftonline.com is legit.

Yeah. I queried the 1st thing that came to mind and internalmicrosoft.com and microsoftinternal.com are available. With that much potential out there, I'd want to keep my official domain group tight.

gwbas1c 3 hours ago

Seems like it would make sense to only use subdomains of microsoft.com?

inetknght 15 hours ago

> unable publish a list with all domains they officially use to send mail

That's because people report them as spam, so they hop domains to avoid that.

hnlmorg 11 hours ago

For a company with as much weight in the industry as Microsoft, it would be trivial to ensure their domains don’t end up on spam lists. Heck, because of outlook.com, they control have the spam lists themselves.

The real reason for multiple domains is likely more stupid than that. It’s likely because different teams want to move faster than the whole of Microsoft, so register a domain for their MVP to enable them to prototype like a start up. Because going through the usual hoops with enterprise regarding using their established domains will be a long and torturous process. And before long, their new prototype domain becomes so integrated into their product that adopting it as official is just easier than switching to microsoft.com.

I couldn’t say for sure that’s what has happened here. But it’s the story I’ve seen with domain ownership in other enterprises

hirsin 2 hours ago

saghm 12 hours ago

Okay, so then they should stop doing stuff like trying to push people to log into Windows with Microsoft accounts instead of offline credentials and then using that as an excuse to send out inane marketing emails that no one wants. "We're doing something shitty as a workaround for the consequences of other shitty things we do" isn't a particularly good reason for not acting so shitty.

T-A 11 hours ago

https://github.com/HotCakeX/MicrosoftDomains

...and microsoftonline.com is not among them (unlike microsoftonline.net and other variants). But it seems to have been registered in 2002, and the record looks legit:

https://whois.domaintools.com/microsoftonline.com

balakk 8 hours ago

It's definitely a Microsoft owned domain and actively used - for example in Azure Active Directory (Entra).

e40 6 hours ago

I did not expect 645 entries!! That is insane.

KomoD 8 hours ago

microsoftonline.com is in that list.

T-A 2 hours ago

cuteboy19 11 hours ago

but microsoftgenuinerewardsrc.com is! shameful!

ntoskrnl_exe 11 hours ago

I got used to that one, but the other day I was checking Outlook in the web browser and I ended up on outlook.cloud.microsoft, I couldn't believe my eyes.

EGreg 4 hours ago

“So Microsoft’s domain story is a total mess?”

“Always has been.”

https://www.techmonitor.ai/technology/microsoft_forget_to_re...

apimade 15 hours ago

Such a list will never exist in an organisation of this size, with the amount of delegated management and operations required for these functions. In fact, it’s unlikely such a list is even _allowed_ to exist given the sensitive nature of some areas of the business, being a publicly traded company which works directly with regulated entities and governments.

It’d be interesting to hear a senior old-timer from MS to weigh in on their blog about this, and similar/adjacent problems that arise from working across such a colossal entity.

It’s a wonder they ever release anything new, if I’m being completely honest. The amount of governance, hoops, process and procedure across every aspect of their business must be staggering.

10000truths 15 hours ago

> In fact, it’s unlikely such a list is even _allowed_ to exist given the sensitive nature of some areas of the business, being a publicly traded company which works directly with regulated entities and governments.

If the existence of a domain/subdomain is considered sensitive information, then something has gone very wrong.

antiframe 13 hours ago

cess11 12 hours ago

This was a common issue when I consulted with bankruptcy lawyers and had to figure out what domain assets the company had. Commonly the representatives only knew about some of the domains and we found at least a few more.

Same with third party services, sometimes they used one for something for a while and collected customer or user data there and then stopped but kept paying for it, and forgot they had it. We typically found these through analysis of their accounting.

lostlogin 11 hours ago

Having a service crap out because someone didn’t pay for the domain is almost a trope. It never occurred to me that the reverse might happen - paying for unused domains.

doubled112 5 hours ago

SoKamil 13 hours ago

> Who even can be sure microsoftonline.com is legit

Spam filters.

saghm 12 hours ago

I'm either impressed by whatever spam filter you having literally zero false positives or negatives, or I'm confused about what you think it means to "be sure".

consp 11 hours ago

bsoles 5 hours ago

My employer's domain starts with "m". Bunch of people recently fell victim for a fishing email whose domain started with "rn". In Outlook 's font the two look almost identical.

epistasis 5 hours ago

A keming attack in the wild...

CSMastermind an hour ago

This happens all the time, it's a classic phishing tactic.

dminik 10 hours ago

On a semi-related note, Microsoft security is genuinely terrible.

For the past week, my Microsoft authenticator has been pinging about sign-ins from random places. Except the login history page is completely empty. Not even my own sign ins show up.

Now, you would be forgiven for thinking it's because my password leaked, but no. The default sign in flow with the app enabled is email + authenticator. No password required. In their eternal wisdom this option is not changeable in the app.

Microsoft really should realize that the only reason the account still exists is because they bought Minecraft and stop complicating my life.

xboxnolifes 9 hours ago

Microsoft also has this cool thing where if someone fails to get into your account too many times, your account can get locked and you are asked to reset your password. For a working password.

Even after changing my password, I couldn't login to my email on my phone, so I just gave up. I only use that email for a handful of things anyway.

flexagoon 7 hours ago

Their enterprise account system (active directory or whatever it's called) also has an awesome bug where if you accidentally reload the page during password reset, the link will no longer be valid, but your old password will already be invalidated. So you won't be able to log in at all untill IT staff manually changes your password.

stanac 10 hours ago

> The default sign in flow with the app enabled is email + authenticator. No password required

Isn't this only if browser have some cookie from previous session or IP didn't change?

Edit: just tried (new IP + private window firefox), you are right, I can enter email and select app notification.

alargemoose 4 hours ago

I also had this starting a few months back. I changed the email address (really, just an alias to the same mailbox as before) and the notifications stopped.

eterm 10 hours ago

I've been getting this too, authenticator prompts saying "logged in" and asking for confirmation, but no history whatsoever when I went to security to check.

It freaked me out the first time, I went through all the security settings I could find, but it was if it never happened.

I just ignored it the second time, but it's a bit unsettling, because the default authenticator flow also has the chance of accidentally hitting the right number.

e40 6 hours ago

Is that because it’s two digits?

eterm 5 hours ago

greatgib 9 hours ago

It is the same company that want to stop SMS 2fa to force you to use their shitty authenticator app.

Numerlor 9 hours ago

SMS 2FA is the worst factor because of how insecure and phishable the phone network is, it deserves to die out where possible

e40 6 hours ago

nipperkinfeet 11 minutes ago

This is a long-standing issue that has persisted for years.

drdec 6 hours ago

I feel sad that what I think of as the obvious solution, companies using subdomains like internal.microsoft.com instead of making a million different domains, is so far from happening that no one here on HN has even brought it up.

dpkirchner 3 hours ago

Hell, they have .microsoft. Why'd they bother?

kro 5 hours ago

You are correct.

Reminds me, we once got a letter by a German government body requesting some data exports from our company, and to upload them on findrive-ni.de

It turned out to be legit, but it's neither a subdomain of the state of Niedersachsen domain nor referenced in their official sites.

spike021 17 hours ago

A while back I had a reservation with a hotel on Booking and I received a phish attempt that came directly via the Booking site domain email and also DMs but "sent" by the hotel. When I looked into it at the time, it seemed less like an issue of hotels specifically having their accounts infiltrated and more like some kind of message/email endpoint on Booking's end was being abused in a similar manner.

I'm not sure this is the same type of issue but found this interesting, especially since apparently it's been reported to MS and no action has been taken.

kay_o 10 hours ago

I have not seen one of these that wasn't a compromised hotel email or booking account. I have had to "help" a hotel get malware/RATs off their system more than a dozen times as a _guest_

r1ch 7 hours ago

I've started to assume that any non-chain hotel is compromised after losing $2k to hackers that completely owned the hotel's email system. Thankfully DMARC made it irrefutable that it was their system at fault and they assumed liability. BEC is shockingly common and difficult to detect until it's too late.

ismaelyws 18 minutes ago

Damn. And this completely bypasses any anti-spoofing protection.

binaryturtle 10 hours ago

I'm receiving daily about 20 to 30 spam mails from google servers. I'm sorting them into a separate SPAM folder for the "fun" of it.

Who to contact? How to make Google stop? Where to report the abuse of their services? I can't find out. The whole service is basically a big <bleep> off and "we don't want any contact."

Maybe I also need to publish some article, so it can be published here on HN? Maybe that could give it some traction for someone at Google to look into it?

currysausage 11 minutes ago

Yeah, I fell into that rabbit hole once. Tried all abuse contacts that I could find. network-abuse@ refers you to the Google Cloud abuse form. They ‘are not able to take action on this report since the IP mentioned in the report is not hosted on Google Cloud.’ Gmail abuse doesn’t even bother to reply (why should they, it’s not about Gmail after all). In the end, I just blocked DKIM identifiers related to Firebase via Rspamd.

alex_suzuki 10 hours ago

You can try: https://support.google.com/mail/contact/abuse?hl=en

I submitted an account that sent phishing emails last week, but I’m told it’s basically a black hole and to not expect anything anything to happen.

binaryturtle 5 hours ago

It's not gmail accounts, but "services" (?) hosted on Google's cloud. Basically I see X.X.X.X.bc.googleusercontent.com addresses in the "Received" header fields, e.g. "22.185.141.34.bc.googleusercontent.com"

When doing a WHOIS on that IP we'll get a contact address for abuse reports: "[email protected]", but sending anything there, returns an error that the user doesn't exists.

aftbit an hour ago

I got a coinbase scam from @akamai.com once. One of their acquisitions had a bad SPF I believe.

r1ch 7 hours ago

Meta had(has?) a similar bug with one of their business manager features, the attacker has complete control of the initial body text which makes it highly convincing.

Trying to report this was an exercise in futility, I guess they get so much beg bounty spam that their security submission process filters out the occasional legitimate issue.

enkrs 7 hours ago

I've been receiving these for so long I started thinking it must be just me being targeted and not widespread, as Meta seems to not do anything about it.

Emails comming legitimeley from [email protected] with the text below. Go and decypher which part is Meta template and which is creative use of user supplied text...

  Your Meta's Page may be at risk due to unusual
  activity is not part of or affiliated with
  Meta. Only approve requests and invitations from
  people and businesses that you know and trust.
  Meta will never ask for passwords, payment
  information or personal details in an email. You've
  received a partner request. Partners are other
  businesses that you work with on Facebook. Partner
  sharing lets you give access to your business assets,
  but not to your business portfolio. This request is
  from:

  Your Page is under restriction review Contact Meta
  Support: [email protected] Protect yourself
  from fraud: Verify the identity of the requester by
  contacting the business using official contact information.

wnevets 17 hours ago

Is something similar happening with paypal? I've been getting seemly emails from the PayPal domain that are obviously a scam.

redwall_hp 16 hours ago

The ones I've seen from PayPal are basically from sending a large request for money to you, then in the freeform text field for the reason, putting fake "if you believe this is a scam, call [actually a scam number]" text.

casty 15 hours ago

I can confirm. Interestingly they actually put a random USDC transaction number from Coinbase which was very close (close enough that I thought it was accurate) of a transaction I actually did on Coinbase at one point. I was so confused so I ended up calling the number but immediately realized once they picked up what was going on. Essentially they got really lucky that my actual transaction amount was close enough to seem plausible.

This is a failure on PayPal’s email template that the freeform text field appears just as legit as other items. The text label was something like “Message from Sender”.

duskwuff 14 hours ago

diego_sandoval 13 hours ago

PayPal itself is a scam.

kro 5 hours ago

I've been receiving loads of spam from google MX servers lately until blocking all mails with X-Google-Group-Id headers. I don't know how it's possible, the contents were 100% spammer controlled, no Google template

zer0tonin 9 hours ago

I got one of those random 2auth codes email and I assumed my password had been compromised. At least it's some kind of relief to know that it's only a compromised Microsoft email address...

okandship 10 hours ago

big vendors asking users to inspect domains while spreading mail across unclear domains is part of the problem. publishing a signed, boring source of truth for official sending domains would help defenders a lot.

nippoo 15 hours ago

razakel 11 hours ago

>The FBI is aware of a software misconfiguration

That's not a misconfiguration, that's incompetence.

How do these people get hired?

lachiflippi 7 hours ago

That's actually really easy:

1. be government agency

2. pay 30-70% less than private sector companies would for a similar position

3. receive applicants that are 30-70% less competent

Bonus:

- have 30+ year old systems nobody understands anymore because the team behind them has been dead/retired for a decade

- have hiring process handled entirely by out of touch suits

- have a revolving door of motivated soon-to-be burnouts mopping up the mess behind the aforementioned regular employees

MichaelZuo 17 hours ago

How does it work when a genuine microsoft domain is spending out spam?

Do other email providers penalize that specific domain only, or all microsoft domains to a tiny degree?

lelandbatey 17 hours ago

The domain is Microsoftonline.com

Typically it's a mis-placed feature. Something like "send an email alert when a thing happens" and they let you control what goes in the message body as well as who the message should be sent towards. Sounds reasonable on the surface, but without guardrails it lets folks send arbitrary emails from your domain.

avazhi 11 hours ago

Pretty apropos and quite ironically encapsulates what Microsoft has turned into over the past few years in particular.

Imagine this is some truly errant copilot instance truly embracing its slop destiny.

lol

zbengrac2 11 hours ago

shocking..

yard2010 10 hours ago

Did anyone there try to ask ChatGPT to come up with a solution?