Don't Subscribe So Casually (thebestworstcase.substack.com)
77 points by shmublu 3 hours ago
rectang 2 hours ago
Companies who wish for more casual subscribers should support services (such as Apple App Store subscriptions) and anti-dark-pattern laws which reassure the public that unsubscribing will be easy.
Then the complacency and other psychological effects that this article seeks to inoculate users against will be maximized.
m463 2 hours ago
I think costco membership has two reasons...
Yes, the people who "subscribe" to costco are more loyal, etc.
But it also excludes. The general public is probably a lot more labor-intensive for costco, and they eliminate that.
massysett an hour ago
Their "shrink rate" is low. Members are less likely to steal.
sa-code 3 hours ago
I would go a step further, cancel as soon as you subscribe. It's still valid for a month because you've paid for it!
If you ever need to use the service again just re-subscribe (and re-cancel)
In fact, what is stopping you from cancelling all your subscriptions right now? You can always buy back in when you like
BloondAndDoom 3 hours ago
Recently cancelled something early so I won’t forget, they didn’t send my shipment even though I paid for it. They said I cancelled, tried to work with support but given after a point.
So yeah, not all companies do that.
mschild 2 hours ago
Did you receive your money back?
If not, time for a charge back with your card provider.
umpalumpaaa 2 hours ago
orsorna 3 hours ago
Some don't treat months as discrete units. Uber revokes your membership immediately.
everdrive 2 hours ago
>Uber revokes your membership immediately.
Sounds like a great object lesson -- this a service that is will to take your money. Better to cancel now and not look back.
NooneAtAll3 29 minutes ago
3form 3 hours ago
Also a common practice for free trials. Adobe does that if I'm not mistaken.
Love seeing companies worth tens or hundreds of billions acting like they couldn't spare a cent from underhanded shit like that. Scrooge McDuck type of behavior, except he also had some redeeming qualities.
II2II 2 hours ago
jonathanlydall 2 hours ago
lo_zamoyski 2 hours ago
jLaForest 3 hours ago
Do they also give a prorated refund? Otherwise that seems to be blatant theft
malfist 3 hours ago
dylan604 3 hours ago
amunozo 28 minutes ago
I currently do this with language models subscriptions.
Semaphor 3 hours ago
When I actually use a service, it's more work to resubscribe. But money is also tight enough for me that I'm on top of my subscriptions and don't have any I don't need (and when I'm unsure, I set reminders to cancel)
boplicity 2 hours ago
This is indeed my standard practice. In my head, I just tell myself "I'm buying a month."
dominicrose 2 hours ago
The Playstation store subscriptions have different tiers and within each tier different prices depending on the number of months.
These psychological tricks don't need to work every time (or on everyone) to be effective.
noja 3 hours ago
Because for some subscriptions the price goes up.
jerf 3 hours ago
But the entire scheme here is to not have them continually. It's better to pay month+$2 in six months when you need it, than 6*month for the months you don't.
If you rotate subscriptions sensibly, they're much cheaper than the old cable model. If you're not looking, they can really bleed you out and be much more expensive than the old model.
toomuchtodo 3 hours ago
sublinear 3 hours ago
The core value for most subscription services is their convenience. There's usually another less convenient way to get the same thing cheaper or free.
Most people are literally paying so they don't have to set all that shit up again and the cost is trivial to them.
If that's not you, fine, but my point is that nobody is "right" about this topic. Services exist because they make money.
throwaway2027 3 hours ago
I saw some small business owner complain about this behavior on twitter some time ago and he mentioned he only saw non-Americans do this and it made him really mad or something and he didn't provide the service and banned them or something. Funnily enough I do think this happens so sometimes I cancel instantly and sometimes deliberately wait until there are a few days left on the subscription exactly out of paranoia behavior that you'll get a worse service or something, that they must have some database field early cancel and mess with you or something.
bji9jhff 2 hours ago
Why would they salt their own field it's hard to understand
borski an hour ago
Privacy.com solved this problem for me. I just sign up for trials with a $1 card, and I sign up for memberships with a unique card number and a “use once” flag.
vovavili 19 minutes ago
Over here in The Netherlands, with a bit of hacking, sailing the seas and maxing out Revolut virtual cards I managed to trip my subscriptions down to ChatGPT, rent and a phone (only 2.5 Euro/month). Currently thinking of the ways of pushing this down even further by living in an anti-squat. Hacking is the only pathway to inner independence.
markhalonen an hour ago
same. It's brilliant and I pay them nothing.
I tell friends and family about it all the time, but I can't seem to convince anyone to use for it every subscription like I do.
IFC_LLC 2 hours ago
A very simple handling:
Buy a domain. Get Proton, or Apple, or any other custom-domain email service.
Setup catch-all incoming mail.
Every merchant receives an email like [email protected]
Then you can either sort those out, or if they are malicious and not deleting you from your email lists, you can block the incoming traffic on that email.
This way you still can verify your email, comm stays private and you can have your own peace of mind, but you don't have to keep the spam in your primary inbox.
hundchenkatze 2 hours ago
This is good advice for email/newsletter subscriptions, but that isn't what the article is about.
cube00 2 hours ago
Highly recommend this, I no longer need any spam filtering following this approach.
My old Gmail would be loaded with spam and the filter would screw up and mislabel legitimate mail. Now, no spam at all.
It also helps when your email is involved in a data breach which is becoming the norm now.
Although be prepared for awkward in person interactions when a business wants your email. Everything from "no, your email silly not mine" to "I own this business name you can't have it in your email address"
CachedaCodes 2 hours ago
It's def good advice.
I've been doing something similar with Firefox relay to have proxy emails that I can regenerate if needed, it worked well but not for every site. Recently I've been testing SimpleLogin and it worked every time, it's by Proton.
iLoveOncall 2 hours ago
You obviously didn't read the article at all since it's about paying for subscriptions.
winddude 3 hours ago
Kinda' ironic posting a service that promotes two types of casual subscriptions, inbox clutter, and "micro transactions"
everdrive 2 hours ago
It's the most HN technology there is: "Has technology caused problems in your life? Well good news, this additional technology sits at the top layer to protect you from the prior technology."
sdoering 3 hours ago
Especially when one considers how friggin difficult this service makes it to cancel a (paid) subscription.
shmublu 2 hours ago
yeah. would love other recommendations for similar services that handle it better if you have any
Havoc an hour ago
Same for online feeds like YouTube. Good to occasionally clear out anything that hasn’t delivered good vids in a while
satvikpendem 22 minutes ago
Agreed, I have a few hundred subscriptions and now use PocketTube to manage them into categories but I should probably cull a lot of them. It's a shame as many channels make some great one-off videos and I subscribe for hoping for the next one but it seems like they never come.
rchaud 33 minutes ago
I never saw the point of subscribing. The home page will show you videos from channels you've watched whether or not you've subscribed.
satvikpendem 23 minutes ago
I want to see a chronological list of videos of channels I liked and subscribed to as my feed, not whatever garbage is on the home page.
0x59 an hour ago
I think generally people have trouble not subscribing casually which could be why so many services are setup the way they are. In US society we give people the Freedom of choice with all of the beautiful and ugly side-effects that comes along for the ride.
asw01 14 minutes ago
The post makes some really great points.
musha68k 3 hours ago
One way I've "reset" my subscriptions is by invalidating the credit card they're on so most of them just stop billing. YMMV it's a bit of a blunt tool and not always foolproof, but it's worked for me before.
satvikpendem 21 minutes ago
I'm pretty sure you can harm your credit and have the debt get sent to collections by doing this, at least it's common for gym subscribers not paying their fees.
xg15 3 hours ago
Can be extended to social media accounts as well.
elzbardico 2 hours ago
Nowadays I am adopting the "Mom Strategy for Subscriptions (TM)": Eat what is in your plate before asking for more stuff.
atulatul 2 hours ago
I tried this idea for the books and gave up. No rules for book purchases.
But for something like netflix, I create a list. And when I start repeating something like Seinfeld, Breaking Bad, etc. rather than not-yet-watched items from the list, I cancel the subscription. And I don't renew till some time passes (6 months). Only then there are a few different movies/ series I can add to the list.