A €0.01 bank transfer could compromise a banking AI agent (blue41.com)

62 points by tvissers 3 hours ago

EnglishRobin96 an hour ago

This line really stood out to me.

> It may look like ordinary text, but when it is placed into an LLM context window, the model may interpret it as an instruction rather than as data.

I feel like as long as this is the case, we'll never have secure LLMs. It concisely summarises the alarm bell I hear every time someone talks about adding AI features to their product. I plan on using this as a sort of benchmark for future AI discussions: "how do you plan on separating data from instructions?"

nicoburns an hour ago

It seems to me like it's a fundamentally unsolvable architectural issue with LLMs. Ultimately the only protection is to limit the powers we grant to any given LLM to reduce the fallout when (not if) things go wrong (much like we do with people).

Of all the "AI doomsday" scenarios, people failing to understand this (and treating AIs like deterministic computers) seem like to most likely to cause issues.

Angostura an hour ago

Jokes on them. My bank will just truncate it to 10 characters.

Someone an hour ago

> I plan on using this as a sort of benchmark for future AI discussions: "how do you plan on separating data from instructions?"

You let a second LLM supervise the first, and don’t give the user/customer any way to send information to that LLM.

For example, you can run a LLM trained to do sentiment analysis on the responses your customer chatbot generates and filter out responses that are impolite.

You also can run one trained to flag potential legal issues, thus ‘preventing’ your chatbot from making the wrong promises to users.

snailmailman 26 minutes ago

How is the second LLM not also vulnerable from prompt injection? In order to supervise the first, it must receive data (presumably output from the first LLM?). All generated output after the user input is in the context should be considered possibly compromised/prompt injected. Having a second LLM just adds more obfuscation, but prompt injection could be chained.

nemomarx an hour ago

Is there any good tech for it, though? This just seems like an inherent language model behavior and at best everyone has guard rails or big exclamation marks to separate their own instructions a little.

crote an hour ago

Correct. It should've been an immediate dealbreaker for applying the current generation of LLMs in crucial environments like banking.

Unfortunately we live in a world where the CxO cares more about playing "keeping up with the Joneses" with his golf buddies and seeing the share price do a little bump every time he mentions AI. Truly keeping your money secure is not even remotely a priority.

cryo32 an hour ago

It’s a language model. The spoken and written language we use mixes code and data and requires judgement, experience and intelligence.

It’s insanity. We’re fucked.

nticompass 2 hours ago

> There is no single control that solves indirect prompt injection

There is, actually. It's called removing the AI agent. Done.

cryo32 an hour ago

This is the methodology I use.

No determinism, no separation of data and instructions, centrally controlled.

What couldn’t go wrong?

bilekas 2 hours ago

Putting AI anywhere near people’s finances without even being asked while being responsible for those finances is some next level negligence imho.

reddalo 2 hours ago

Good job AI, after we managed to almost fix SQL injections everywhere, you made them come back!

NitpickLawyer an hour ago

That's precisely why I am using a different analogy when talking about this. The SQL injection analogy only matches the injection part, not the rest. There is nothing to secure, because there is no SQL query. You want the agent to work on data, in a "general" way, otherwise you'd just use a script.

The better analogy is phishing. Because that's what's happening here. The "prompt injection" attack is trying to "phish" the LLM into doing something unintended. That's how we should all comunicate it, as it matches better with what's happening. Unfortunately there aren't really good defences for it, as we all know from phishing "education" / "campaigns". Your best bet is to secure it in layers, try to have warnings (i.e. classification models) you try to secure the next step (i.e. capabilities based tool execution) and so on. But it's not foolproof and it should be communicated clearly.

CoastalCoder an hour ago

> There is nothing to secure, because there is no SQL query.

Yet.

ellingsworth 40 minutes ago

prishing

bilekas 2 hours ago

> almost fix SQL injections everywhere

Oh if I had a euro everytime someone claimed that.

elric an hour ago

I see far more SVG injections than SQL injections these days, but YYMV. My programming ecosystem has very robusy SQL libraries, from simple prepared statement bindings to complex ORMs and everything in between.

cowlby an hour ago

Defense in depth approach, would this work to help as a layer?

- Wrap user input in strong markers like <user-input-do-not-trust />

- Have the agent compute what it will perform as structured output.

- Have another agent evaluate the structured output against the intent of the code.

- Determine if it aligns or deviates from the intended workflow. Execute or deny gate from here.

crote an hour ago

No, you're still just one clever prompt away from getting pwned. It's like trying to solve SQL injection by attempting to use an ever-increasing pile of regexes for "input validation", rather than just getting rid of string concatenation and using prepared statements instead.

initramfs 2 hours ago

This is very interesting. Before I read the article, I thought this one one of those instances where a bank asks a customer to verify a recent transaction to prove they are the account holder (like where did you make your last purchase, and how much did you spend there?), for things like password resets or PIN resets over the phone. It occured to me that a phisher who deposits money into a checking account (a small sum included, could use this if they knew the bank would ask what the most recent transaction amount was. Then when they call in pretending to be the customer, they (if they have other personal information like last 4 of SS# and address, email, phone etc), can get their password reset and gain access to the account. But if the customer blocks any unauthorized deposits, such as ACH/Zelle, then they might not have this issue. Obviously banks should caution or avoid using received funds as an authentication method, except as part of a larger number of evidentiary items.

Was this the type of phishing attack they used? If not, there's two vulnerabilities, and one is not yet patched.

brickers an hour ago

If you read the article, you can find out!

initramfs an hour ago

I did read the article, but I didn't understand it because I am not familiar with that level of cyber security nor AI instruction/coding formats.

federiconafria an hour ago

globalise83 an hour ago

This kind of prompt injection should also work for customer feedback forms for companies I really don't like, right?

Muromec an hour ago

Okay, time to close the account with them I guess

lbreakjai an hour ago

It's bunq. It was time to close your bank account with them a long time ago. Terrible working environment, terrible leadership.

Count yourself lucky if they don't hold your money hostage.

uyzstvqs 2 hours ago

This is so simple to prevent, it's just a matter of prompting. The fact that the bank didn't proactively secure against this makes me glad that I'm not one of their customers.

jorisw an hour ago

Would it be simple to explain as well? I'm interested

bilekas an hour ago

I am not OP, but completely isolating the AI from any actions other than what's expected would be a start. IE a specific API only for the AI, in which there is not even any access for the prompt injection to even make sense. But just an idea from an onlooker.

tvissers an hour ago

addandsubtract an hour ago

rvz an hour ago

Some companies just want to torch their own reputation, in rolling out such stupid AI things on top of critical industries without any oversight or thinking because "AI is cool rn".

This is not the place where AI should be used here.

nerder92 2 hours ago

While this is relevant and should indeed be fixed, the attack surface and the practicality of the exploit is a bit meh.

The user needs to do 3 things for this to be actually be phished:

1. Receive money from somebody they don’t known with a weird description 2. Proactively ask the agent for such transaction 3. Click the link the agent provide

While this of course can happen on scale, doesn’t seems so critical in practice

tvissers an hour ago

Thanks for chiming in.

I agree this is not a one-click account takeover.

But I think point 2 is broader than that. The user does not need to ask about the malicious transaction specifically. Any normal question that makes the agent fetch recent transactions could bring the attacker-controlled text into the LLM context.

treis 2 hours ago

Unless I missed it they didn't provide any proof of this actually working. Really seems like a thing veiled advert for their product

addandsubtract an hour ago

Depending on how much access the AI agent has, there are worse things to inject it with than a link.

csomar an hour ago

People already click suspicious emails that ask them to login. At a high number of attempts, some chickens will be caught. However, people are now weary of emails since there is a lot of phishing there. On the other hand, the AI assistant env. could be considered "safe" by users because it's stuff coming from the bank. So they are more likely to fall for it. (honestly, unless you are a dev and aware of prompt injection, I don't see why the users wouldn't fall for it).

datsci_est_2015 2 hours ago

I think the critical part is that it launders an arbitrary URL as trustworthy. The alternative is “Don’t trust anything our bot says at face value, please.”

I think a better criticism is allowing arbitrary text (including URLs) in a transaction description.

hocuspocus an hour ago

SEPA transfer fields need to follow a standard. I think it's fine, we shouldn't put more control and censorship there (try to put Daesh membership fee if you want to get your account locked...)

However a chatbot should absolutely not be able to display arbitrary and clickable links outside a pretty tight whitelist (like, the bank FAQ).

doctorpangloss 2 hours ago

the solution to this problem is so simple and so easy to reason about from first principles i am shocked i can continue making $$$ deploying agents (LLM-driven workflows) for finance customers

tvhamme 3 hours ago

It was never about the prompt, it is about the prompt delivery.

jorisw an hour ago

Something my ex never understood