Workers are spending over 6 hours a week botsitting AI, fueling job frustration (businessinsider.com)

227 points by ZeidJ 4 hours ago

banannaise 3 hours ago

This really hit home for me:

In some cases, workers are also being asked to automate the parts of their jobs they enjoy most, Hinds said on the podcast, pointing to customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead.

"That's what gives you joy and meaning at work," she said. "That is very dangerous."

What's a 20% productivity gain if I constantly feel deflated by work that used to energize me? That's going to give back the productivity gain and more, while also decreasing my quality of life.

kqr 2 hours ago

This is an important point. My light-bulb moment was when I talked to a product owner in a previous job, and I expressed surprise around an expensive planned change, because it didn't seem that valuable to our customers.

He said, "Almost half of what we do is not that valuable to our customers, but it's valuable to him, and her, and him", pointing through the conference-room window at my fellow programmers, "and that's why we do it. If we only did things that were very valuable to our customers, we wouldn't have nearly as many good engineers on the team as we do."

threetonesun 2 hours ago

Do the engineers not derive enjoyment in their jobs from making the customer experience better? This does track with what I've experience in my career, where we've gone from everything being to better the user experience to tech companies sort of trying to out-do each other in their technical solutions while the software continuously gets worse and more antagonistic.

Arainach an hour ago

lubujackson 2 hours ago

wbl 33 minutes ago

jasondigitized 2 hours ago

kentm an hour ago

apical_dendrite 2 hours ago

A better way to put it is that these things do have value to the customer, the customer just doesn't have a way to understand how the work you're doing provides value because it's the part of the product you don't see. If you clean up technical debt, improve test coverage, improve your deployment systems, etc, it doesn't change the immediate customer experience in a meaningful way, but it does allow you to deliver the changes that customers do see faster and with fewer risks.

This quote makes it seem like the work is self-indulgent, and I have seen that happen sometimes, but it's not half of what we do.

unlikelytomato an hour ago

Perhaps those “good engineers” need a reminder of who enables their situation to exist at all.

skrebbel an hour ago

darkwater an hour ago

mettamage 2 hours ago

By that logic, pair programming should have taken off

plaidthunder 2 hours ago

98codes an hour ago

yosefk 2 hours ago

Certainly puts "good" into perspective

dragonshed an hour ago

Are you all hiring?

jameshart 2 hours ago

I mean if half of what you do isn’t delivering customer value maybe you don’t need to have as many good engineers on the team as you do.

ge96 3 hours ago

When I was given a semi-ultimatum "use AI or get fired" kind of thing for writing code I had a brief bout of depression/sadness. Whereas my friend doesn't care/says "I get paid to not work". I have gotten past it, now I'm just like, I'll do what I need to do to get paid since unfortunately I'm in a lot of debt so I need this job. I learned to code in 2013 so I like typing the code myself but now it seems like a waste of time. I still write my own code for myself/hardware hobby.

SoftTalker 2 hours ago

If you're anything like me, and you stay in a coding/dev/IC track for your career because you like the work, you will eventually hit a point where you start thinking it's all meaningless. This happened before AI for me, but AI certainly reinforces it.

You come to a point where you realize that you're not doing anything that creative, or nothing you haven't done hundreds of times before, maybe every few years you switch to whatever new tech stack has gotten popular, but it's fundamentally all the same. And you start to realize that everything you do has a lifespan of a few years, and then you (or probably someone else) will re-do it.

As retirement starts feeling like it is something that will happen sooner than later, you look back and see that almost nothing you've built is still in use, or will be for very long after you're gone.

I hope to retire in about two years. At that point, I plan to not be using any technology or computers in my life for a while, or as little as possible. Maybe at some point I'll rediscover some of the fun I used to have writing programs for myself, but I suspect I'll need a long break before that happens.

sanderjd an hour ago

stvltvs an hour ago

busterarm 2 hours ago

sanderjd an hour ago

I was exactly this way ... maybe a year or so ago.

But honestly I've stopped being excited to type out code in my personal projects anymore either. I've become much more excited by what I can accomplish on my own in a small number of hours squeezed between work and family. I still experience this as a loss, but I'm no longer so sad about it, and moreso feel invigorated by the possibilities and opportunities that have been opened up.

A way that I have come to think about this is: I used to always be curious about the product management role. How exciting to come up with ideas and validate them with users. But I always demurred because it would be so frustrating to have to rely on other people to bring those ideas to fruition! On balance, I always preferred being the one executing ideas to being the one generating and validating them. But now I can properly do both things! (In my hobby time, that is, at work we still have this idea/execution split, at least for the time being.)

halfmatthalfcat 2 hours ago

FWIW, I was just like you but then completely gave in and found enjoyment in the act of simply ideating and shipping. The gap now between idea and implementation is so small. At first I was depressed but now I'm in the acceptance phase of grief. We aren't going back, for better or for worse.

falcor84 2 hours ago

ffsm8 2 hours ago

Heh, my employer kept pushing us to use Copilot. And over the last months the cli has actually gotten halfway decent... So I did start using it. Albeit sparingly because the token allotment was always pretty low.

Then they announced that they removed the limit/making further request just cost extra for them. That's when I started using it as I did for my personal projects I pay subscriptions for...

Then Copilot increased their pricing. Announced in April I think? But took effect this month. This Monday they announced that the limits are back in effect. So I guess I'll be going back to hand coding next week, as my tokens are about to run out ಥ ‿ ಥ

Corporate is always so silly. I mean I know how it happens: everyone just wants to get their bonus, so different management roles try to coerce the employees to do whatever best serves their bottomline - rarely related to whatever is good for the corporation... But it's always silly to live through it.

mrweasel an hour ago

If I'm forced to do more work I don't enjoy, I expect to be compensated better. So now you have the cost of the AI and salary increase to deal with.

solfox 2 hours ago

I think this is a larger question we should be asking. YES, we can build this world: a world where robots do our chores, serve our coffee, check us out at the grocery store, and let the AI agents do the parts of our jobs we love.

But SHOULD we? With great power comes great responsibility - and I'm getting the impression we're (quickly) building a world that isn't very fun to live in. We technically have a choice here - DO we want bots writing our prose and responding to our customer service inquiries?

NietzscheanNull an hour ago

I'm of the opinion that "true art"/cultural artifacts can't be automated by definition, as they derive their value from the human experience embedded in them by their creators.

OTOH, I think we absolutely SHOULD automate necessary "drudgery" type work wherever we can, but we're going to need a radical reconceptualization of how we distribute the spoils of economic productivity as a result. Unfortunately, I think the type of reconceptualization we'd need would entail a complete overhaul of many long-established and deeply-internalized concepts (rights and duties of ownership of intellectual and private property, decoupling of identity and occupation, etc.), and from everything I've seen, that will be a long and painful process assuming it's even achievable. (Especially in the US, where decades of pro-business messaging has yielded a culture that equates income-earning ability/entrepreneurial success with individual human worth. I really struggle to imagine a path toward unwinding that, but there's little chance it'll be a smooth ride.)

thwarted an hour ago

I remember a book I read as a pre-teen, 40 or so years ago, about a kid who wanted to be "perfect". A wear a tree of broccoli on a string around your neck to learn how to overcome embarrassment. A perfect person never makes mistakes, and the best way to not make mistakes is to not do anything. Similar "requirements" of perfection and their expression are presented. The kid eventually finds himself in an empty room, by himself, doing nothing, wearing broccoli. Perfection was achieved, but at the cost of an extremely boring life.

wnevets an hour ago

> That's going to give back the productivity gain and more, while also decreasing my quality of life.

but did we increase our EBITDA for the quarter?

sanderjd 2 hours ago

Yeah I definitely agree with this. AI has become very useful to me, but it has also definitely automated some of what used to be my favorite parts of my work.

I am having some success in working to acquire a taste for different parts of the work. But I suspect that this won't be an option for most people.

mullingitover 3 hours ago

> customer-service employees who enjoy building relationships but are increasingly expected to supervise AI agents instead.

It sucks for the employees, otoh it might be the only way we're going to beat Baumol's Cost Disease.

In the past few decades productivity has exploded, but service employees have largely failed to increase productivity in any way because it's harder to automate these tasks.

It's the reason the costs of things like education and healthcare are downright extortionate, the reason you're paying back your college well into your fifties, the reason you don't call an ambulance for someone in the US because you don't want to ruin their life financially.

We may have to trade the personal fulfillment in these jobs for the broader affordable access to these services.

haritha-j 2 hours ago

Education and healthcare are both ridiculously overpriced in the US for reasons that have little to do with service costs. Questionable financial systems behind these services are much more to blame.

latentsea 2 hours ago

>It's the reason the costs of things like education and healthcare are downright extortionate, the reason you're paying back your college well into your fifties, the reason you don't call an ambulance for someone in the US because you don't want to ruin their life financially.

You might wanna think again on that line of reasoning, because plenty of other countries have the same dynamics with respect to service employees, but they don't suffer the very US-only problem of ridiculous education and healthcare costs where calling an ambulance can ruin someones life.

mullingitover 2 hours ago

philwelch 2 hours ago

hoppyhoppy2 2 hours ago

As a former first responder, I'm interested in hearing more about how AI-powered ambulance services would work. (related question: will the 911 dispatchers be AI?)

mullingitover 2 hours ago

wang_li an hour ago

lenerdenator an hour ago

> It sucks for the employees, otoh it might be the only way we're going to beat Baumol's Cost Disease. In the past few decades productivity has exploded, but service employees have largely failed to increase productivity in any way because it's harder to automate these tasks. It's the reason the costs of things like education and healthcare are downright extortionate, the reason you're paying back your college well into your fifties, the reason you don't call an ambulance for someone in the US because you don't want to ruin their life financially.

Weird. I thought it was the fact that you have a cohort of people who are grossly overpaid to represent people who do none of the work yet expect an ever-increasing amount of value created by the work to be shifted to them every 90 days, no matter what, forever.

> We may have to trade the personal fulfillment in these jobs for the broader affordable access to these services.

Then you'll run into two problems:

1) no one will want to do necessary jobs without increased compensation, which is at the root of your analysis of "Baumol's Cost Disease"

2) at least in the US, you'll have a bunch of increasingly miserable people living in a society that gives them less and less to lose while increasing the availability of things that allow them to take out their frustrations upon themselves (substances) or others (weapons)

tombot 2 hours ago

Most people don’t have jobs they enjoy, programmers have somehow escaped this; better pay and more “protected” time instead of doing what the rest of us were doing all along

abc123abc123 2 hours ago

As always... no AI-hypester ever talks about Amdahls law (https://en.wikipedia.org/wiki/Amdahl%27s_law).

jader201 3 hours ago

> What's a 20% productivity gain

Where did the 20% number come from? I’d argue it’s way more than that (or variable, i.e. dependent on who’s using it/how it’s being used/what it’s being used on).

Having said that, the number, to me, doesn’t even matter. You could replace that with 200%, and it’d be just as true.

dist-epoch 3 hours ago

The vast majority of jobs are not full-filling or enjoyable. Because there were way more job seekers than jobs.

Programming was one of the ones which was, because there were fewer programmers than openings. Now that's flipping, thus naturally, the enjoyment is going to be sucked out of it.

data-ottawa 3 hours ago

The cynic in me has learned one is measurable and can go on a slide deck, the other is vague and hard to measure.

juleiie 2 hours ago

Many successful people in their 40s could quit work already if they only decreased their monthly costs.

I think it is more important than ever to manage your wealth in a way that sustains you from capital alone in a world where employment gets progressively more toxic.

The way to achieve it is buying maintenance efficient and cheap car, make renovations smart, make good choices all around to minimise expenses. Operate your life like a corporation. First, cut the expenditures.

For me the ability to do whatever I am interested in at the moment, is worth almost any sacrifice.

Then I can seek one time contracts or short time jobs that fulfil my mental needs.

My monthly expenses are no more than 5000 dollars and mostly consistently less than that.

Which is okay because the money spending doesn’t bring me any joy nowadays. The money isn’t what gives me happiness. Only other people can provide that and activities that are dirt cheap usually, like reading or broadly understood hacking

Consumption is a short lived and deceptive joy that causes more guilt than whatever dopamine it is worth really. Governments hate people like me which means I must be doing something right.

ashkulz 2 hours ago

I think that's a very simplistic take, it doesn't account for people who need to support children's education and/or healthcare for parents.

Both are areas where costs are going up at a rate which is much higher than official inflation rates, and comp increases often don't even match inflation!

So the need for working till you're forced to give up still remains.

juleiie an hour ago

lenerdenator an hour ago

Then they'll fire you, find someone who will work for the wage that the now-degraded productivity justifies, and get them to use the AI.

torginus 2 hours ago

I mean that sucks, but I have many tales of people, who were passionate and outstanding in what they did, and were rewarded with a leadership position for their efforts.

Now they get to fill out excel sheets, babysit people and sit in planning meetings.

2OEH8eoCRo0 3 hours ago

Don't worry. They'll find some freak that actually enjoys it and is even willing to be paid less!

jorblumesea an hour ago

anecdotal but a good number of people have clearly stopped working as much or quiet quit. some even left the company or the industry. CEOs are also telling everyone to 5x their output, AI will replace them.

Whatever productivity gains models are giving us is being eaten away by other factors.

add-sub-mul-div 3 hours ago

It's like if your career switched from solving puzzles to filling out TPS reports.

strken 2 hours ago

For me it feels less like filling out reports, and more like mentoring an intern who can search for stuff really quickly but forgets everything at the end of the day due to anterograde amnesia.

Except the intern is trapped inside an iron lung and must communicate entirely by text. And also has zero real creativity or self-motivation.

StefanBatory 2 hours ago

> That's going to give back the productivity gain and more, while also decreasing my quality of life.

Unfortunately though, what does that matter? Your employer does not care how do you feel. You are paid to bring them benefits, they aren't running a charity. If you do feel down, that is your issue and you shouldn't let that influence how you work.

Just to be clear, I don't like that either. But it is what it is.

krapp 3 hours ago

Most people don't have the luxury of finding joy and meaning in their work. You aren't hired to have fun, you're hired to create value and wealth for your employer. Just do what literally everyone else does and grind through it until you get a pension and hope it's enough to let you die with a bit of dignity.

erikerikson 2 hours ago

Here in stupid town we stab ourselves with knives. It hurts and we get infections but everybody does it. We don't even remember why we do it any more but we do so you have to as well.

The real problem is the amount of value that gets left on the table.

Also, mental health is just as much a part of health and well-being as the physical.

krapp 2 hours ago

arcatech an hour ago

That is definitely not what everybody else does. Some people try harder to find the things that they enjoy doing that provide value to others.

graphime 2 hours ago

> That's going to give back the productivity gain and more, while also decreasing my quality of life.

Is everyone entitled to a high quality of life?

If not, then who draws the line as to who deserves what benefit in life? You?

tedious-coder 2 hours ago

This poster wasn’t claiming they were entitled. What kind of question is this?

n4r9 2 hours ago

One imagines that quality of life ought to increase as technology evolves and the economy grows.

BigTTYGothGF an hour ago

> Is everyone entitled to a high quality of life

Yes.

_verandaguy 2 hours ago

Driving everyone's QoL to be as bad as possible will lead to increasing enshittiffication in the entire market.

Consumers will be spoiled for choice between deeply mediocre options.

Besides, what's the point of adopting new technologies if it's not to increase the quality of life? If everyone just exists in service of the product development lifecycle, who and what are the products actually for?

rob74 2 hours ago

matkoniecz 2 hours ago

People are definitely entitled to complaining about decreasing quality of life and not liking causes of such changes.

tarkin2 2 hours ago

I theorise that many social ills come from workers having less pride in their skills and achievements, and a greater sense of social alienation, due to automation.

If you spend countless hours at work, and you partially define yourself by your work, and you realise you are easily replaceable then I cannot imagine this comes without mass social malaise that manifests itself elsewhere.

When you know you're essentially babysitting the workhorse to ensure it doesn't go off the rails, I can't see job satisfaction, and the social consequences of such, increasing.

delecti 2 hours ago

> I theorise that many social ills come from workers having less pride in their skills and achievements, and a greater sense of social alienation, due to automation.

Welcome comrade. https://en.wikipedia.org/wiki/Marx%27s_theory_of_alienation

I agree entirely. Even in an idealistic fully egalitarian post-scarcity society, to truly be happy I think most people would need to do work that they can feel a sense of accomplishment about. The problem is that work at most jobs is increasingly just toil. Any possibility to scrape some tiny flakes of satisfaction out of the toil gets removed, often for no good reason.

stringfood 2 hours ago

I'll be in my woodshop!

ekjhgkejhgk an hour ago

Are you a communist?

Follow up question: Are you aware of it?

tarkin2 41 minutes ago

Believing pride in ones work is important, a communist makes you not. And sweeping ideas away by categorising the idea is the destruction of debate.

rocketpastsix 4 hours ago

6 hours a week is low, unless its the average spread across industries. I think I spend more time in Claude Code via the CLI versus any other app I have on my laptop.

Like others said, the frustration is when it gets something so wrong you just think "wow, how'd you mess that up?" but when it gets it right its kind of nice. I also dont like that I basically tell Claude what to do, and then either go to busy work or waste time on the internet.

comboy 3 hours ago

I kind of enjoy exploring black boxes, trying how different inputs are mapping to differences in outputs. It's kind of like hacking. The problem is, they keep altering the box.

marcosdumay 3 hours ago

The box is stochastic by design, and has an untraceable amount of complexity between its context and output by nature.

It may be fun to look at inputs and outputs, but it's not hackable and trying to map one into the other is more like astrology than a science.

masfuerte 3 hours ago

utopiah 3 hours ago

rconti an hour ago

The third sentence got to what my objection was going to be. It's fun trying to make the thing do what you want it to do! That's why many of us like computers. It's the randomness that sucks and makes the process unsatisfying.

witx 2 hours ago

That's just just a slot machine

evilturnip 2 hours ago

Working with AI is trying to reduce the probability it'll pick undesirable paths. It's an exercise in trying to avoid what you DON'T want.

I suppose it's the same as asking someone else to take care of a feature and hoping they understand what you have in mind. The difference is that there's a lot of context that's shared between you and a human developer that is simply absent with AI.

root_axis an hour ago

An hour out of every work day doesn't seem low to me.

luisgvv 3 hours ago

Welcome to the slot machines!

zwischenzug 2 hours ago

I see some similarity to how I felt when library management/wrangling became a huge part of software development.

In the last century I enjoyed crafting my own 'libraries' of functions that I could then use on the projects I worked on. As time went on, there was less and less of a point doing that as the odds rose near to 100% that there was 'a library for that' thing I was working on, so I was encouraged/forced to download it and use it.

It solved problems and was quicker than writing bespoke code (and libraries were hardly a new idea), so the logic was hard to deny, but I enjoyed my job less over time. Now I've risen up the ranks and now code mostly for fun (yes, I use AI to write functions for me) I look at what it must be like to enter the industry and think it all looks very different to how it did when I started.

You could argue that AI has done this much faster than it did in my early career, so people have less of the 'boiling frog' experience I had, and more of a 'sudden shock' to the system.

It's sad, but I've been doing this to other industries all my career, so I can hardly complain.

lionkor 2 hours ago

You pay per token, even on subscription models the limit is tokens.

If I was valued at 1 trillion dollars, and I was in the hole enough to sink a couple small countries' GDP, maybe I would slowly start to optimize to maximize token usage.

I want to sell tokens, how do I sell more tokens? Not by doing the same work in less tokens, that's for sure.

This is like if you pay me by the hour and then excitedly tell me that you keep paying 10k a month and it's great. I will most certainly not work faster, in this hypothetical, if you tell me you love spending money because it gives you a dopamine rush. I would probably spend a couple more hours REALLY thinking about the task, maybe writing some docs nobody will read, maybe considering multiple options, doing benchmarks, doing research, and then later maybe ill do the actual task as well.

Im not saying these AI companies are scamming us, but the incentives are there and extremely clear. The only thing currently holding it back is that there is some vague kind of competition.

jgil an hour ago

Anthropic just said they're going to limit the ability of the new model to assist with building foundational models.

The ability to assess the user's goal and tune the inference accordingly is there. So, what methods are there to tell if a provider has their thumb on the scale?

Plodding along a longer path to the same goal would burn more tokens without necessarily a decrease in solution quality. Maybe a few more docs.

treyd 2 hours ago

It'd probably still be worth it to make tokens cheaper. Jevons paradox [1] seems to apply here, where making compute cheaper unlocks use cases that were previously priced out, increasing overall demand.

[1] https://en.wikipedia.org/wiki/Jevons_paradox

soared 3 hours ago

I spend at least 6 hours a week arguing with bots owned by other teams, as I’m unable to reach a human before I bypass their bot. 10k person company, clients are paying for my time.

btbuildem 3 hours ago

I would be tempted to send my own bot to do that drudgery

RA_Fisher 3 hours ago

It may be that they’re protecting their time.

evenhash 3 hours ago

Right. Somewhere there’s a dashboard which lists those 6 hours as time saved.

cbg0 3 hours ago

Just build a bot to bypass their bot.

sevenzero 3 hours ago

Corpo bullshittery is the best kind of work. Get paid without actually ever doing anything. Its heaven.

vovavili 3 hours ago

Being alienated from the outcome of your labor is far from my idea of heaven.

fasterik 3 hours ago

Not if you enjoy making things and take pride in your work.

sevenzero 35 minutes ago

marcosdumay 3 hours ago

That's some odd image of heaven.

kstenerud 3 hours ago

I've found that setting good guardrails, and running in a sandbox so that the agent doesn't keep asking tedious permission questions, makes things go a LOT smoother.

Generally, I spend anywhere between 15 mins and an hour setting things up (depending on how well the project is set up for AI work), and then set the agent going, coming back in a half-hour to an hour to check its progress. Generally, the tooling keeps it honest (for golang, forbidigo is AWESOME). 80% of the questions the agent asks me require a lot of thought. 20% of what it does needs correction.

The other thing to remember with LLMs is that they are NOT human, and won't react in a human way. So you'll see strikes of "brilliance" followed by the absolutely bizarre. But good guardrails keep that to a minimum.

elevation 3 hours ago

> sandbox so that the agent doesn't keep asking tedious permission questions

> 80% of the questions the agent asks me require a lot of thought. 20% of what it does needs correction.

I've found even the permissions questions give me veto power over fruitless lines of exploration, especially in planning mode. For instance, it wants to use tools I don't have installed to access information that I have made available elsewhere? I get a chance to override this decision by declining the permissions check and redirecting it. Feels tedious, but helps me understand what information sources are influencing it. I head off a lot of bugs this way.

kstenerud 3 hours ago

I never let it go into planning mode, other than to output a plan file that I can audit before giving it the go-ahead to implement. After that I don't want to be bothered, so --dangerously-skip-permissions keeps all but real questions out of the loop, and I can do something else while it works rather than babysit.

jayd16 2 hours ago

How often are you going into new projects and spending up to an hour on set up? I'm really just asking to get a sense of what "Generally" means here.

kstenerud an hour ago

I do it with every project I go into. First step is setting up the documentation so that the agent can navigate it quickly, knows the idioms, knows the test gating procedure, design principles, coding standards, testing policies, etc.

Once that's set up, I spend time laying out the planning for whatever feature or fix is being worked on. For fixes the agent is pretty quick and usually needs little guidance. For new features it's best to have more of a hand on the tiller.

epolanski 3 hours ago

It doesn't change the premise.

AI should be assisting us, instead it's doing the job and it's us being an assistant to it. This is a monumental shift that people seem to be missing in how knowledge working is changing and it's going beyond mere coding.

Guardrails, prompts, whatever, it's us helping it doing the job, not the other way around.

Opus 4.6 was the last genuinely good assistant LLM, but since then it's quite clear that the training/reinforcement is focused "given prompt -> do task" so it's behavior is more and more about doing it itself, not helping you. If you try to use it as an assistant it just sucks and is perma wired into finding the solution. Many times I want it to help me investigate, and his answer will still be focused on the fix, not answering my questions.

4.7 first, 4.8 later and fable are absolute disasters as assistants.

Fable in particular is so "intelligent" that it will push with very strong and intelligent takes even if it is completely wrong.

I have never disliked our job more.

kstenerud 3 hours ago

Wow... Our experiences have been very different, then. I've found each upgrade of Opus to be a noticeable improvement in its complex reasoning and delegation capabilities over its predecessor.

To me, this feels in many ways like a technical manager or team lead's job, where I guide the process along using my knowledge and experience, and then let the agent fill in the rest (to the best of its ability).

The agent can't really learn from its mistakes (at least, not without consuming precious context), so I apply a blameless postmortem process, updating the guardrails whenever it goes astray in the same way more than once.

And really, I'd rather be contemplating the more difficult and interesting questions of architecture, environment, ergonomics and market fit, so it suits me fine.

mwigdahl 3 hours ago

epolanski 2 hours ago

taeric 3 hours ago

I think this is just a misunderstanding of how most technology has always worked?

Consider what is happening in most construction sites. The heavy work is absolutely from the technology on site. But without people there to oversee it and keep it working, it would fail.

And that is almost certainly true at any industrial site. Indeed, look up videos of high tech looms. A large portion of the technology added to them are so that the operators can locate the fault and fix it.

senordevnyc 2 hours ago

AI should be assisting us, instead it's doing the job and it's us being an assistant to it.

If you're a manager and you ask a report to do something and they come back with a question, does that mean you're now their assistant?

I give agents the tasks, I answer their questions, I make choices about the tradeoffs in their plan, I supervise their implementation, I review their output, I have them walk me through things. In what way is this not delegating to them and managing their work, just like a more junior employee?

rmunn 3 hours ago

The problem (okay, one of the problems) with renting other people's models is, as you mentioned, that they can and will change out the model without notifying you ahead of time, and you don't always get to control which model you use. (They might decide to retire it, and you won't be able to get it back if they do).

Which is why (well, part of why) I think the long-term trend will be towards self-hosting models. Right now the frontier models are far enough ahead of the self-hosted ones that there are lots of people willing to pay by the token to rent someone else's model, because they get more value for money from that than from self-hosting models.

But the frontier companies won't be able to keep up their current levels of expenditure forever. At some point the investors are going to say "Hey, so, um, when am I going to see some return on my investment?" and then the current subsidized subscriptions (including the one my employer uses) are going to go away, much like what happened with Copilot this month.

And then the locally-hosted models are going to suddenly look like a more attractive picture. Because where you might have been willing to spend $100/month/employee to rent time on models in someone else's data center, you might suddenly balk at spending $500/month/employee. You might say "Hey, you know what? A $50,000 up-front capital investment is only, what, one month's worth of subscriptions for our 100 employees? Yeah, okay, I'll approve the hardware purchase. Get that self-hosted model set up and then we'll cancel the subscription and switch over."

Not everyone is going to do that. But once the locally-hosted models are good enough, the first few people who do so and report success are going to start a snowball effect. And it will likely be driven by money first, but it will also have the effect, that people will slowly discover, of meaning that you can better predict the model you're using. It will continue to work the same way next year that it is working this year; or if it doesn't, it's because you chose to install the new version.

And when that happens (I'm saying "when", not "if" because although it might take some time, I think it's inevitable in the long run), the frontier-model rental companies are going to struggle to stay afloat. Except for the ones who saw this coming and transitioned to a non-subscription income source somehow (maybe by selling licenses to self-host their frontier models for $$BIGNUM), or who have some other revenue stream besides renting out models.

Applejinx 3 hours ago

That sounds weirdly gendered even though there's no reason it should be.

Are you getting LLMsplained? :)

AnimalMuppet 3 hours ago

Well... as a human software engineer, I've been the one with very strong, intelligent, completely wrong takes. The question is, are the LLMs improving faster than you can improve a junior dev? And is their ceiling as high?

smcleod 3 hours ago

Your experience pretty much mirrors my own. I hate to be the 'they're holding it wrong' guy but there's certainly a lot of people out there that have no real idea how to effectively leverage AI.

dawnerd 3 hours ago

That’s a problem with the tool not the people. AI is marketed literally as writing one sentence and having some app perfectly output. Just check any of the landing pages for Claude code or codex or GitHub copilot…

senordevnyc 2 hours ago

parpfish 3 hours ago

i've seen a number of articles claiming things like "devs self report they'er +x% more productive with AI, but actually they're -y% LESS efficient!". and i think that this is explanation for why.

as a boss (or researcher) i'm going to measure productivity based on amount of output per hour that i'm paying you; as a workers, i'm going to measure productivity based on amount of output relative to the amount of effort i'm putting in.

so what may be happening is that bosses see that output is at 80% (productivity down!) but workers see that they can give that 80% output with 40% effort (productivity up!).

thewebguyd 3 hours ago

Not sure among devs, but I do know that in other positions in typical corporate bureaucracy, people have a propensity to not report their own automations or productivity gains upward, because the reward structure isn't there.

Early on in my days as a sysadmin, I automated a ton of my role when the rest of the team was still doing ClickOps. The reward for doing so was more work and expectations without the additional pay increase to justify my new found productivity. That happens all over the workforce, and so people will just keep it to themselves. I learned my lesson at that first job real fast that if I'm able to have the same, or greater output, for half the time, I keep that to myself so I can use the automation to free up my own time instead of have it filled by the company.

I wonder how much of that is happening now with AI in non-technical roles.

toomuchtodo 3 hours ago

Aurornis 3 hours ago

> so what may be happening is that bosses see that output is at 80% (productivity down!)

If an initiative produces only 80% of the previous results and you’re paying large token bills on top of the same wages, the AI is going to get cut off.

> i've seen a number of articles claiming things like "devs self report they'er +x% more productive with AI, but actually they're -y% LESS efficient!".

Are you thinking of the old METR evals? Their more recent evals showed an actual performance improvement.

The old report is still circulated as bait for AI skeptics.

raini an hour ago

I think the old report you're referencing is this [1] from July 2025, but I can't find a new report. This [2] links to a new dataset at the bottom (that maybe shows improvements?) but it seems like they chose not to write it up because of perceived flaws in their study. Is there a more relevant report I'm missing?

[1]: https://metr.org/blog/2025-07-10-early-2025-ai-experienced-o...

[2]: https://metr.org/blog/2026-02-24-uplift-update/#wider-adopti...

oudlys an hour ago

Ifkaluva 3 hours ago

> so what may be happening is that bosses see that output is at 80% (productivity down!) but workers see that they can give that 80% output with 40% effort (productivity up!).

So why is it that the bosses are the ones that are so enthusiastic about adoption?

jofla_net 2 hours ago

Well the obvious is that, monkey-see-monkey-do, and they don't want to miss out. But the insidious externality is that they are the most likely ones (and higher ups) to be invested in nvidia and others, so when they push you to use, it creates a viscous cycle.

therealdrag0 an hour ago

Do you have any studies in the last 6 months showing performance decreases?

oudlys an hour ago

March 2026:

https://www.faros.ai/blog/ai-acceleration-whiplash-takeaways

Faros would tell you shops are shipping 16% more PRs with heavy AI use.

https://unessays.substack.com/p/talk-is-cheap

I think that's wrong because it doesn't adequately account for the quality and rework their data show.

kradeelav an hour ago

i was a senior designer that basically had to reclass to a manager/senior manager role just to keep a job that didn't touch AI as much.

the wild thing is, i liked my job 3 years ago. i liked the satisfaction of creating for sales. they could be annoying, but it was minor normal (human) corporate squabbles. now, when they're explicitly bragging about getting rid of designers and treating us as sub-human, it's creating resentment and misery. personally job satisfaction sharply decreased in the last 6 months let alone the last 3 years - i'd say from 80% happy to 20%.

personally, i think suicides are probably going to be on the rise in a big way specifically due to this; and that's just the people who can hang onto a job right now; cannot tell you how many designers and animators are out of jobs and desperate.

butterlesstoast an hour ago

This is something I am very curious to learn from others since I am, relatively speaking, quite new to HN.

HN posts seem to go from very supportive to very critical of AI with very few articles striking a balance.

Was there a time or technology phase in the past (I'm thinking perhaps when everyone was going over to GraphQL just because of the hype) that you recall being similar to this? If so, how did you maintain curiosity without feeling yourself go through the extremes of "This is the worst / best thing to ever happen"?

x187463 an hour ago

HN has a huge user base. If the article is pro-AI, you'll see top comments praising AI. If the article is anti-AI, you'll see top comments deriding AI. The article and headline is just an attractor to those whose opinion is aligned. It's not unique to AI, basically every thread has your typical nerd-fights, but AI has been particularly polarizing for many reasons.

sph 33 minutes ago

True but it also depends on the initial audience that sets the tone, and the time zone. In my empirical experience, pro-AI posts fare much better when West Coast is awake, and response is more muted when Europe is awake.

elektrontamer an hour ago

We're also forced to use it. I can't stand it. Want to just quit the business altogether. Maybe become an electrician or something.

snow_mac an hour ago

I am actively developing on 4 projects fulltime. Kind of like double or triple dipping but just 1 employer. With a Claude Code license I'm running 2-4 CLI instances with AI. I'm botsitting 6-8 hours a day and getting more done then every. I love how much I can build using AI

organsnyder 3 hours ago

My challenge has been trying to manage my higher-level context. I've gotten a pretty good setup where I have project-level orchestrator agents that can spin up workers to implement tasks with minimal oversight, and the resulting work is usually quite good (especially after I give it the mandatory "make the comments less verbose" refining, etc.). But that means I'm doing even more context-switching. I've gotten to the point where I have a half-dozen draft PRs that just need my review before I tag my colleagues, and trying to dig up the context from all of those tasks can be paralyzing.

btbuildem 3 hours ago

My favourite personal experience is how they disabled yolo mode in Claude Code at my workplace

blakesterz 3 hours ago

I just started using Claude Code for my work as a sysadmin. For my work, it's great. I don't need to wrestle with MySQL joins, claude gets even the most complex ones right WAY faster than I would. Same with new Terraform stuff. Things that would have taken me a day are cut to less than an hour.

So for my work, it's made me much better at my job. Much faster and more accurate.

data-ottawa 3 hours ago

I don’t know.

I can write a simple query before Claude finishes reading, querying the semantic layer, checking my files, then writes a query that I have to approve, reads the results, hides them (ctrl+o usually works), and gives me a summary.

We’ve reached this inflection point where it’s faster for me to do most tasks again.

I’m sure fast mode costing more money plays a role.

busterarm 2 hours ago

Personally I find LLMs absolutely terrible at writing Terraform and full of hallucinations. But also Terraform is my bread and butter and our use/workflow is fairly advanced. And we're multi-cloud + baremetal. That wasn't an area where I was going to get a ton of value out of LLMs anyway.

abc123abc123 2 hours ago

As always... no AI-hypester ever talks about Amdahls law (https://en.wikipedia.org/wiki/Amdahl%27s_law).

pramodbiligiri an hour ago

There was one good analysis from that viewpoint recently: https://x.com/addyosmani/status/2059844244907696186

jmuguy 3 hours ago

I don't see a lot of talk about how AI development breaks the old feedback loop of write code, watch it run, change it, repeat. I really hate sitting around waiting for the agent to get done planning, reading the plan, then waiting for the agent to get done coding. It's those 5-10 minute windows when its working that really sap my patience and suck all the fun out of our jobs. Writing code by hand is just more fun.

thewebguyd 3 hours ago

> Writing code by hand is just more fun.

This is something that I don't see discussed a lot in these conversations, but its true for a ton of folks.

I didn't end up with a career in tech because I wanted to tell a bot to do the fun part of my job for me, leaving me only with the boring tedious parts. I didn't sign up to be a full time code reviewer, and I certainly never wanted to be a manager, yet alone a manager of bots.

It also can't help but spark feelings of "Why am I getting paid 6 figures for this??" and that makes me nervous for the future.

I imagine the engineers and assemblers in factories pre-assembly line felt the same when things started getting automated there. There's an element of craftsmanship that gets taken away as the product moves from being artisanal, hand crafted to mass produced.

I wonder if its too late for me to pivot to hardware

jmuguy 3 hours ago

Yeah its hard to deny just the raw throughput from the AI. Like it really is doing work in hours that would take me days.

But those times when I had to drop down into a repl and play around with the output of a method. Or try different ways of doing what anyone else would think is boring, like array manipulation - that's a lot of what I actually LIKE to do.

A big part of me just hopes I can hang in there for another... decade, or two. Then I can retire! Maybe.

alex_suzuki 2 hours ago

hombre_fatal 3 hours ago

I don't mind the workflow since I'll spawn new agent sessions in new terminal tabs until my attention is saturated by round-robin'ing through them.

It's actually kinda pleasant, especially when I consider all the tickets I'm not excited about doing. It's prob worth focusing on that aspect of it.

lionkor 2 hours ago

You can still write code by hand. Just do that, you will run into tasks that are too boring, those you can do with an LLM.

chris_money202 2 hours ago

I think a lot of developers who enjoy writing code are in an internal battle knowing they could write it themselves or AI could do it and probably do at same speed or many times faster. It's a contradiction as a developer because we always want to do whatever it is we are doing at the optimal speeds but we also like writing code. So, you're being forced to choose where you stand at a fundamental level.

giancarlostoro 3 hours ago

This kind of reminds me of an article that I saw on HN ages back, there's like a subset of office workers who automated their Excel jobs, and just show up to work, read books, and do literally anything, while Excel does their work for them, and they collect their paycheck.

axus 3 hours ago

Bot-sitting is the new long compilation times.

josefritzishere 42 minutes ago

AI is so underwhelming. I can't believe we are spending millions on this junk.

itrunsdoomguy an hour ago

6 hours which could be spent playing Doom!

DGAP 2 hours ago

Don't worry, soon you won't have a job.

guluarte 3 hours ago

For me, AI can sometimes create a false sense of productivity. It's similar to how in the past, people would spend time creating the perfect setup with notion templates, pomodoro timers and productivity tools, or tweaking their environment for maximum productivity, instead of actually doing productive work.

But now it's happening at the company level: "We're going to add a chatbot to increase productivity! Now MCP tools! Then agentic workflows! We’ll add skills, and now productivity will go up! Maybe loops will do it?"

_pdp_ 3 hours ago

It is surprising! I would have thought it is at least 6 hours per day.

intended 4 hours ago

Understanding what is going on with AI productivity is … frustrating to say the least.

The best I can say is that genAI is a self reported a 20% efficiency boost, and for a very (very) small group of people, it’s maybe a 2-3x boost. (And if you are at a frontier lab, you go fly into the big bucket of exceptions)

At this point, for most use cases, AI productivity is either the equivalent of giving people 3D printers, and seeing little benefit, or signing up for an outsourcing service, just without the development of human capital anywhere.

oudlys an hour ago

>Understanding what is going on with AI productivity is … frustrating to say the least.

Agreed. I think one of the hardest things about it is that productivity != value. You can push all the code you want, but if it's not driving revenue up or cost down, it doesn't matter economically.

Here is the best data I've been able to find. An observational study of 4000 teams over 2 years across many different organizations. Data gathered from their task management, version control, and CI/CD tooling. Critically - this is not survey data. It's much more direct measurement.

https://www.faros.ai/blog/ai-acceleration-whiplash-takeaways

Faros argues that teams are seeing about a 16% throughput improvement (PR merge rate) with heavy AI use.

I argue here that their data actually indicates negative absolute impact on throughput.

https://unessays.substack.com/p/talk-is-cheap

righthand 4 hours ago

I think it depends on how you measure the boost. If you are talking about generating a first draft then yes, the boost is there. If you’re talking about completing the project in all well tested and architected aspects, then overall there really isn’t a boost.

6 hours of debugging and docs reading is not equal to 6 hours of prompt fiddling. The return of value beyond the few fixes applied will be almost nil from the fiddling.

threethirtytwo an hour ago

Guys you are privileged to do a job that you love. The privilege is even higher when the things you love aren’t even needed anymore. If this is the case you are on the verge of losing your job. Key word is verge. Not yet, but the trendlines point to it as a likely possibility.

bitwize 2 hours ago

I don't know what they're complaining about. AI has freed us from the drudgery of craftsmanship, letting us focus on the important stuff—managerial and administrative work!

(There's a reason why I call it the MBA's stone. It transmutes all knowledge work into a problem of management.)

jazz9k an hour ago

It's already becoming a racket.

I have barely technical people I knew from college pushing the latest AI certification (I can't imagine this staying relevant for longer than 6 months) and one being hired as a frontier AI engineer.

It reminds me of 2000 all over again where knowing html got you a six-figure job.

Aboutplants 4 hours ago

Isn’t this just the new type of work? Human in the loop of automated processes?

Welcome to the factory!

hootz 4 hours ago

Like Chaplin in Modern Times, we will tighten screws until we lose our minds.

mschuster91 3 hours ago

Yeah, Amazon warehouses are just the same. Humans are only used for tasks beyond the comprehension or physical ability of a machine at that point in time.

The problem is, we haven't had the debate on a societal level if we want to go the star trek route (aka, we give our darn best to automate everything so that humans have the time to do whatever they want) or the realcommunism route (we ward off automation so that we have jobs for people).

The result of that debate not having been made is the third possible outcome - rabid capitalism automates everything as soon as it is profitable and lays off the humans, focusing on getting higher margins out of less people if need be; the best example for that IMHO is Disneyland or Vegas going on ridiculous nickel-and-diming tours. In the end however, there will be no one left any more who has employment and we'll be in for quite the riots.

peter_d_sherman 3 hours ago

'Botsitting' -- that word is going into my 2026 lexicon! :-)

righthand 4 hours ago

“the incredible ground-level utility that many of us on HN celebrate every day through undeniable, massive productivity gains”

I’ve been told before.

loopmonster 4 hours ago

I'm yet to be invited to the celebrations.

xhkkffbf 3 hours ago

And if management decides we don't need those 6 hours of human work, will everyone still be complaining?

paulsutter 3 hours ago

It takes years to adapt fully to new tools, and it takes years for the toolmakers to figure out what the tools need to do

This is all normal. It’s also well worth the time spent learning

stogot 4 hours ago

I could care less about bot sitting (haven’t we always written our own automation?), but it’s botsitting the unverified slop that people send you that fuels frustration. I thought I worked with competent people who respected me

reluctant_dev 4 hours ago

Our product lead/manager recently sent me an AI generated PRD (complete with a Claude Code spec!) to build a core feature which we have had for over 2 years (and is a highly used core feature by our customers).

I just can't imagine tanking my trust with my coworkers by doing something like that.

rozap 3 hours ago

So we're now in this world where everyone is instantly 10x more productive at turning their thoughts into code. Now, think about the coworkers you've had that are middling to mediocre. Do you want them to have a tool that makes them 10x more productive?

That's what I wonder about, what happens to all those folks.

alex_suzuki an hour ago

tommek4077 4 hours ago

Maybe this is the AI layoff wave we'll see. Sorting out incompetent team members.

liveoneggs 4 hours ago

kerblang 4 hours ago

It's not a lack of respect for you; it's a lack of respect for the work itself. That lack is being rewarded and encouraged.

Managers will be sure to tell you how much they respect you. Ask them if they respect the work and you'll get a blank stare.

yaodub 3 hours ago

Your coworkers haven't changed. What changed is that people can hand off work they never had to think through themselves. So you don't know what they checked and you don't know what you need to. You just have to read the whole thing.

loloquwowndueo 4 hours ago

*couldn’t care less

clippy99 3 hours ago

Just 6 hours, lol!