Leaving Mozilla (blog.unitedheroes.net)

298 points by martey 7 hours ago

klez 5 hours ago

Some 10 years ago I was a Mozilla volunteer. I mainly worked on MDN, to the point of becoming a so-called "topic driver" for the glossary. Some of the work I did landed in the citations of a couple of papers about web technology. They flew me a whole week to Vancouver for an event where employees and volunteers worked together in the same room and they even made me (and the other volunteers ) attend a sort-of-corporate meeting where they sort-of fought about something (can't even remember what it was).

I'm telling you this to highlight that volunteers where a huge part of Mozilla.

But on the last day they announced that they were moving the day-to-day conversations from IRC (an open protocol) to Yahoo Messenger (a closed protocol). I felt sort of betrayed in that moment: the company that was all about openness and to which I dedicated countless hours doing unpaid work for and even more years evangelizing for was imposing its volunteers and employees used a proprietary app to coordinate. That didn't sit well with me. At all. I basically lost interest.

This was in 2015. Last I heard MDN introduced ads (I wouldn't know, uBlock is pretty effective) and is not showing contributors to a page on the page itself anymore.

So yeah, the part of OP saying how Mozilla managed to piss volunteers resonated pretty hard with me.

nntwozz 3 hours ago

Dat feeling when reading "IRC (an open protocol)" on HN—the parenthesis being necessary to explain IRC.

Makes me think in 10 years time the web will all be discord-like data silos behind infernal subscriptions and/or dark patterns with ads.

What a wonderful thing we've created.

CGamesPlay 2 hours ago

Is there a widely-used open modern chat network? Specifically, I'm fine with the feature set of IRC, but I want durable messages and a mobile client.

Speaking as someone who hasn't run their own bouncer in 10+ years.

nicoburns an hour ago

aboardRat4 3 hours ago

IRC's UI is horrible. (Like email.)

No wonder people don't want to join it.

(Saying that as someome who has his own bouncer.)

tjoff 2 hours ago

prmoustache 11 minutes ago

ekianjo 3 hours ago

loloquwowndueo 2 hours ago

AlienRobot 2 hours ago

gsich 2 hours ago

Gud 2 hours ago

alex_be 4 hours ago

I've been using Firefox for almost 20 years as my default browser. Thank you for your work!

2b3a51 3 hours ago

Yes, I'd echo thanks to parent, the OA and all still in the trenches.

Since 2007 in my case which is when I started using Linux at home. The distributions I use come with Firefox as the Web browser (Ubuntu, Debian and latterly Slackware).

I do find myself turning things off more now than I used to.

cinntaile 2 hours ago

There were a few years where it was hard to justify using Firefox, it was just so slow compared to Chrome at the time. Nowadays it's fine again.

PurpleRamen 3 hours ago

> But on the last day they announced that they were moving the day-to-day conversations from IRC (an open protocol) to Yahoo Messenger (a closed protocol).

IIRC they had a partnership with Yahoo around that time. Interesting to hear it went that deep. Notable: Yahoo Messenger was shutdown in 2018.

ktallett 4 hours ago

Do Mozilla really still need volunteers in this day and age? Tbh even in 2015. They are established enough to not need to exploit goodwill.

klez 4 hours ago

As the OP says, the point is not that they needed unpaid work, if that's what you mean. The point is that volunteers shaped what Firefox, MDN, Thunderbird, Mozilla itself were.

TalkingCodeMonk 3 hours ago

vitalyan1234 2 hours ago

>Last I heard MDN introduced ads

holy fuck, hahahaha! the only thing worth a damn they own other than Firefox, and they're enshittifying it. perfect timing too, now when LLMs probably halved the traffic it gets.

whatever happened to their Google money? they were so dummy rich they could afford spending millions on the three letter thing "advocacy" not so long ago. did that dry up or what?

ngold 4 hours ago

Libtewolf is hopefully there. Ublock origin is pre-installed

bluebarbet 4 hours ago

Librewolf, like all the forks, free-rides on the upstream work of paid Mozilla staff in order to be secure. It's a band-aid, not a solution.

2b3a51 3 hours ago

klez 3 hours ago

I'm using Waterfox on desktop at the moment, but I really wish Mozilla would get their act back together and make all the forks unnecessary. I'm not saying they need to die: I only hope one day they aren't needed anymore.

Also, I'm afraid that's not sustainable in the long run. How long before Mozilla makes a change so big to introduce some nasty feature that it becomes impossible for forks to stay up to date with upstream? Do they really have the resources necessary to maintain an actual fork and not just a customized version?

tmtvl 2 hours ago

magpi3 3 hours ago

Pournelle's Iron Law of Bureaucracy absolutely applies here:

https://www.jerrypournelle.com/reports/jerryp/iron.html

"Pournelle's Iron Law of Bureaucracy states that in any bureaucratic organization there will be two kinds of people:

First, there will be those who are devoted to the goals of the organization. Examples are dedicated classroom teachers in an educational bureaucracy, many of the engineers, launch technicians, and scientists at NASA, even some agricultural scientists and advisors in the former Soviet Union collective farming administration.

Secondly, there will be those dedicated to the organization itself. Examples are many of the administrators in the education system, many professors of education, many teachers' union officials, much of the NASA headquarters staff, etc.

The Iron Law states that, in every case, the second group will gain and keep control of the organization. It will write the rules and control promotions within the organization."

heresie-dabord 25 minutes ago

"The bureaucracy will expand to meet the needs of the expanding bureaucracy." -- paraphrase of C. Northcote Parkinson [0]

[0] _ https://en.wikipedia.org/wiki/Parkinson%27s_law

SilverSlash 9 minutes ago

damn! then what's happens at the EU where the "goals of the organization" are themselves to increase and champion bureaucracy?

duffydotsvg 2 hours ago

This is new to me. Not sure I totally agree but it's a useful heuristic. Despite being easy targets, orgs do in fact need coordinators, middle managers, administrators, etc. Especially as they scale. (And no AI won't render them obsolete.) Finding the balance between productivity and bureaucracy is the hard part.

xmprt 2 hours ago

It's true that large orgs need all that bureaucracy. But is it still true that productivity needs large orgs? We see a lot of massive hits coming from small teams - whether it's startups, movies, indie games, etc.

DrewADesign an hour ago

duffydotsvg an hour ago

pseudalopex 35 minutes ago

j-bos an hour ago

The issue is that most dedicated to caring for the bureaucracy tend to overvalue the organization and undervalue the mission.

DonHopkins 2 hours ago

Self-Licking Ice Cream Cone

https://en.wikipedia.org/wiki/Self-licking_ice_cream_cone

>In political jargon, a self-licking ice cream cone is a self-perpetuating system that has no purpose other than to sustain itself.

>History

>The phrase appeared to have been first used in 1991–1992, in a book about Gulf War weapons systems by Norman Friedman, and On Self-Licking Ice Cream Cones, a paper by Pete Worden about NASA's bureaucracy, to describe the relationship between the Space Shuttle and Space Station.

[...]

Eisenstein 3 hours ago

There are also:

* People who understand that the existence of the organization is necessary for the goals of the organization

AnthonyMouse 2 hours ago

That is rarely true. If an organization ceases to exist but people still have the same goal then they create a new organization or act individually without an incorporated bureaucracy.

On the contrary, the existence of a mismanaged organization nominally dedicated to a given purpose often prevents its nominal goal from being achieved, because people assume giving time or money to that organization will be the best way to further the goal. Then the organization squanders them when those resources would otherwise have gone to some other organization or people with greater effectiveness towards the goal.

RobotToaster 39 minutes ago

Eisenstein an hour ago

ekianjo 3 hours ago

> in any bureaucratic organization

So are there any exceptions?

Angostura 3 hours ago

I hate this. It basically takes as axiomatic that anyone in an administrative position in an organisation has zero interest in the goals of the organisation -and that those at the coal-face have no interest in the organisation and that there is little or no overlap in interest. Its reductionist, divisive and stupid.

rafaelcosta 3 hours ago

I don’t think that it is reductionist at all. The examples provided are either qualified with “dedicated” or “many of”. It’s also not surprising at all that people who have an interest in driving the goals of the organization usually gravitate more to operational roles and people who have no interest in it at all gravitate towards organizational roles – but that’s not a rule.

I would totally be pissed as someone in an “organizational” role of someone reduced me to someone “not interested in the goals of the organization”, but magpi3 didn’t do that. They correctly stated a pattern. If you are around organizational/administrative people, ask yourself honestly if the pattern isn’t the least bit accurate…

zipy124 2 hours ago

That's not what it says though? There is no reason type 1 people can't be in an administrative position. It's merely hypothesising that since it is not their primary goal (but it is for type 2 people) that they will eventually be out-competed by type 2's for management type positions.

simtel20 2 hours ago

I see it as a pointed observation that the people who focus on a goal will accomplish that goal. There are organizations with administrative-focused people who work in alignment with the mission-focused people, and that also follows this law as well. It's just that the same dynamic can cause organisations to spiral into an extractive, stale, ossifying, change-resistent focus instead.

AnthonyMouse an hour ago

deredede 3 hours ago

I don't have that reading at all. The phrasing even seems (carefully?) chosen to avoid this interpretation: it's "Examples are many of the administrators [...]", not "Examples are the administrators [...]".

magpi3 3 hours ago

It takes the view that anyone in an administrative position will put the survival of the organization as their primary goal, while lower-level employees (who are far less invested in the organization) can remain invested in the organization's ostensible goals.

I find it to be very true after almost 30 years in the working world, and I always keep it in mind wherever I work.

duffydotsvg 2 hours ago

I agree. It's a false binary. I'd never heard of this one before, but even if the premise is reductive there's some truth in it. If nothing else, it might be a helpful lens for evaluating an org.

red_admiral 5 hours ago

Respect. This is what Firefox could have been.

In the real world, in the same line as the article suggests, there was a brief time when the "puts you back in control" browser needed you to change the following about:config settings to disable the force-pushed ai:

browser.ml.enable, browser.ml.chat.enabled, browser.ml.chat.sidebar, browser.ml.chat.menu, browser.ml.chat.page, extensions.ml.enabled, browser.ml.linkPreview.enabled, browser.ml.pageAssist.enabled, browser.ml.smartAssist.enabled, browser.tabs.groups.smart.enabled, browser.tabs.groups.smart.userEnabled, pdfjs.enableAltTextModelDownload, pdfjs.enableGuessAltText

A bit of community feedback later, and we've got one big "off" button, and me wondering which footgun the executives will shoot themselves with next.

Latty 3 hours ago

Look, I absolutely agree it sucks they didn't deliver the opt-out/in interface day one, it was obvious people would want it, and yes, it's not the first time they've blundered.

At the same time, they did listen to the feedback and deliver. It now has a genuinely good interface for it where you don't have to opt out of everything, but can opt-in where you want it. It's not just a big off button, it's a general out-out including new features, but that then exposes individual opt-ins if you want for each feature. Most other browsers won't respond at all. Firefox is still by far the best browser out there for people who care about their privacy.

Especially on HN, Firefox just gets so much more hate than software that is way more user hostile for much less bad behaviour. I'm not saying we shouldn't hold it to a higher standard when that is what it's selling itself on: clearly we can't allow "not as bad" to let it slip into worse and worse, but at the same time, I don't understand how the narrative seems to trend towards "they are essentially the same as google" when that is so clearly not true (to be clear, not saying you are saying that in this post, just that's the vibe of HN's commentary as a whole).

ekianjo 3 hours ago

> it's not the first time they've blundered

It's a recurring pattern of not reading the room

b112 2 hours ago

Lord-Jobo an hour ago

They KEEP adding utter cancerous garbage to the homepage/new tab page. I recently installed Firefox from scratch for a coworker who was having chrome-only issues(yes, they do exist!) and was blown away by how insanely gross the default settings are now. It’s straight up adware junk bullshit

gib444 4 hours ago

And those are some of the better named config options. Some are pretty opaque, as are their values (and often poorly documented). You can tell there isn't an edict to make config options highly accessible

teaearlgraycold 3 hours ago

Maybe I just love downvotes, but the Firefox AI sidebar is incredibly useful and I make use of it nearly every day.

skywhopper 3 hours ago

Good for you. The point is that a lot of Firefox users actively didn't want these sorts of features enabled and pushed on them. That was clear and obvious to anyone paying attention to general reactions to unsolicited AI helper tools, going back decades. For Mozilla to turn this on without any respect for those users’ preferences was a huge mistake that they keep making over and over again.

crote 14 minutes ago

franga2000 4 hours ago

You're complaning that the browser that "puts you back in control" ... put you back in control of which AI features you want to enable/disable? How horrible!

What? They didn't make these 10 distinct features one single all-or-nothing button? They let you switch them on or off individually?? How dare they?!?

What? They shipped new features to the browser...turned on?!? Instead of spending all those development hours and then...hiding them behind a setting by default?

I need "AI" in my browser, so I don't use the AI features. No data was sent anywhere. No 4 GB model was downloaded. Nothing happened, except for a popup saying "hey, by the way, if you want to do X, just press this button here". It's just UI elements. No AI-related code runs, no data is sent to AI companies unless you directly tell the browser to do that.

Imagine if Firefox shipped a brand new GPU-accelerated compositor, improved hardware video decoding and WebGL/WebGPU. You people cry about why they didn't add a big "disable GPU features" button? And that they dared to enable this by default?

noir_lord 3 hours ago

You either missed the point or deliberately missed the point.

The issue was they shipped AI features built into everything and the only way to switch them off was to "about:config" a bunch of settings, they shouldn't have shipped it without the off switch and "Open about:settings and then disable things manually" isn't control for the average user.

franga2000 3 hours ago

lostmsu 2 hours ago

matsemann 5 hours ago

Interesting to read, but ultimately it's very easy to blame "leaders" for everything and I'm not sure it has much merit. It's popular to pile on them and their decisions. But I don't think it's as obvious as people (often here on HN) make it out to be. If Mozilla didn't try out these avenues deemed wrong, if Mozilla spent all money on the browser only, if Mozilla made the best browser ever, would that really make a difference? Would more people use it, would they be a healthier organization now? Mozilla is surviving on the mercy of Google money, it's not a viable strategy.

Firefox usage has been declining for a decade. Doing nothing, or just doing the exact same as before, is popular with its fans (including me). But wouldn't it perhaps just have lead to an even more rapid decline?

probably_wrong 4 hours ago

> if Mozilla spent all money on the browser only, if Mozilla made the best browser ever, would that really make a difference?

It's obviously impossible to say, but when we look at things that did happen due to Mozilla's financial decisions we have some major disruptions. Besides the already-mentioned Rust and Thunderbird examples we also have the years-long rebuild of the extension system where Firefox, once known as the leader in customization, offered less than 20 extensions for its mobile version and deprecated who-knows how many. I find it hard to believe that these actions didn't affect their market share, goodwill, or both.

I am in favor of Mozilla launching initiatives to support the browser, but right now I think they are using the browser to support their initiatives.

franga2000 3 hours ago

Keep in mind that while Firefox offered 20 extensions on mobile, Chrome offered zero and continues to lack any support for extensions whatsoever. Nobody ditched Firefox for Chrome because of the extensions thing.

The move to WebExtensions was painful, but it also made it possible to easily port Chrome extensions to Firefox, which was a great boost for the extension ecosystem, as well as being the thing that actually made mobile extensions possible.

I do agree they should've made the transition period longer though. There were like two years in between where some of the big Chrome extensions hadn't been ported yet, but their original Firefox counterparts were already killed. That probably made a few users move ti Chrome, but that was already during the great Chrome migration, so I can't imagine this made a huge difference.

probably_wrong 3 hours ago

red_admiral 5 hours ago

The leaders could, for example, have made AI opt-in. If it's popular, maybe make it the default for new installs later on. Instead we had to go a few versions from "now with AI" to "now with an AI off button" because they got enough negative user feedback.

I don't mind experiments, but if you're the "we put you back in control" browser then please build an "off" switch in from the start.

tokioyoyo 4 hours ago

AI is not, and was not the reason why the average user moved away from Firefox.

AI is however a potential avenue for raising money.

red_admiral 4 hours ago

dspillett 2 hours ago

matsemann 4 hours ago

Again: Would it have made a measurable difference? Or is it just moaning from a small core? Not saying the core is not important, but I don't think Fx can survive on only us.

chii 4 hours ago

supriyo-biswas 4 hours ago

The problem is what "enthusiasts" want is typically opposed to what is needed at the time to improve the product, such as:

* Wanting niche features that don't benefit other people than those in the enthusiast core, thus preventing the company from gaining market share and revenue.

* Ever-increasing expectations in terms of visible feature delivery (e.g. e10s was widely seen as a failure despite being foundational to move off a single thread model and increase browser responsiveness).

* General conservativeness in terms of anything that breaks workflows (famously [1], but also see the criticism of Firefox redesigns over the years, etc.)

* Most importantly, lack of proposals for monetization from said audience (donations do not cut it and smaller and more important projects such as OpenSSL, etc. have also been underfunded from time to time, so nvm funding a browser's development), while also opposing the typical monetization mechanisms, e.g. ads.

These things end up constraining a company from spending more resources to improve a growing product, as they don't have any. While more capital-intensive industries such as phone manufacturers often just choose to appeal to mass market at the cost of giving up their enthusiasts[2], Mozilla always wanted to hedge its bets, and has failed to go in either direction.

Therefore, it is not unexpected that Mozilla is failing, and only survives through whatever meager donations come through, and revshare from Google by placing them as the default search engine.

[1] https://xkcd.com/1172/

[2] https://www.youtube.com/watch?v=FJgTKx-rg18

megnu 4 hours ago

I didn't hear any enthusiasts complain about the new VPN integration, which helps fund the browser. A paid email service is also something many have been asking for a while. People even want to donate money for browser development, but can't due to the foundation structure.

pseudalopex an hour ago

marginalia_nu 4 hours ago

I don't think workflow concerns can just be brushed off. Breaking changes and constant design churn is devastating for user retention.

What users want is a working browser that gets out of the way and them browse the web. That's what Chrom(e,ium) is. It's like air, it's everywhere but you can't see it.

Firefox is not. Every time you open Firefox, there's a new dialog announcing some change or shilling some product. It's cut from the same cloth as that car that Homer Simpson designed. Every time you open Firefox, it works a bit differently, so you have to unlearn some habit and learn a new one[1]. This is friction. This grates. You have some task to perform, which is why you opened the browser, but now you your blood pressure is up 20 points because firefox can't just let you browse, it's always telling you stuff in a dozen different channels, popups, toasts, notifications, there's always something it throws in your face, often multiple calls to action at once. So you say for fucks sake, and go back to chrome which just lets you browse with none of that nonsense.

These are all the calls to action I get when I open firefox. Which I opened yesterday as well, so it's not a clean install.

https://www.marginalia.nu/junk/firefox.png

Why is there a dialog announcing widgets, when I can see the widgets already? It's literally telling me what I see on the screen. Why do you need this exposition to inform me of something that is plain to see in front of my eyes? It's like bad fiction writing, except in the form of annoying UX.

Like is anyone working on Firefox actually using the browser, in its vanilla configuration? How can they not see how infuriating it is to be a Firefox user?

[1] 5 years ago we changed which kitchen drawer we keep the cutlery in, and I still reach for the wrong one every time.

CamouflagedKiwi 3 hours ago

flohofwoe 4 hours ago

> But wouldn't it perhaps just have lead to an even more rapid decline?

A product like Firefox depends on word of mouth. There was not a *single* announcement or decision by the Mozilla leadership in the last 10 years or so which would make me recommend Firefox to others, instead every single time it pushed me away a little bit more. I have hardly ever seen such a fundamental alienation of their core audience, even for Silicon Valley standards ;)

mid-kid 4 hours ago

This, in part. The swift deprecation of XUL extensions felt like a kick in the gonads and made me switch to Pale Moon for a while, after which I landed on Firefox ESR to avoid the inmediate impact of bad decisions, and accumulated a veritable landslide of user.js and userchrome.css tweaks I keep having to maintain.

On the other hand, part of the struggle was my fight against the web as a """platform""", with its many privacy and security issues that accumulated as W3C APIs were added like hot cakes and websites exploded in complexity. Firefox provided the control necessary through addons, thanks to its vast community of likeminded people. Nowadays, a lot of the privacy controls have landed in firefox proper, in part thanks to the tor browser upstreaming, if you know where to look.

eklavya 3 hours ago

I used Firefox and made sure everybody in my circle family and social used it. I had donated 5$ to Mozilla when I was making 360$ per month. I believed in mozilla, I was naive. Soon after I learned the money didn't go to Firefox. They soon after launched a political campaign in my country. I realized this and every other fancy they had, was where my money was going. Stopped using it and stopped caring a long while back. Can't wait for Servo/Ladybird to replace it.

RobotToaster 4 hours ago

It doesn't seem a coincidence that it started to go down hill after they removed an engineer from CEO (Brendan Eich), and replaced him with a marketing dude, then a lawyer lady, and now an MBA bro.

pseudalopex an hour ago

Firefox's market share peaked in 2009. Eich was CEO for 2 weeks in 2014. He resigned and declined Mozilla's offer to remain in another C level position. The same lawyer lady Mitchell Baker had every top job from 1999 to 2008.

gdwatson 31 minutes ago

deanc 2 hours ago

I really wish Mozilla would focus relentlessly on a privacy-first, performant browser across major platforms. Nothing else. I don’t want extensions (attack vector), vpns, fancy bookmarking services that are deprecated later on etc. I want to browse the web safely and privately and preserve battery life - nothing more.

drewfax 42 minutes ago

Extensions were why Firefox was so popular among those considered 'abnormal.' Chrome just copied the idea. VPNs, Pocket, and sync services are all great features; it's their implementation and execution that is so poor.

All Mozilla (and Firefox) needs is to be run by developers, not the fucking MBAs.

hoppyhoppy2 2 hours ago

If I couldn't use the ublock origin extension with Firefox, I'd leave for another browser. I consider it essential for privacy reasons as well as for adblocking, and I can't imagine it hurts battery life compared to all the ads and other crap it blocks.

Firefox's VPN service also has its privacy-related uses (yes, I'm aware of the limitations), but I think it mostly serves as a possible source of non-google revenue for Mozilla.

MatejKafka 2 hours ago

How do you expect Mozilla to make enough money from just Firefox to survive if Google ever decides to stop paying them for being the default search engine?

ricardobeat an hour ago

> make enough money from just Firefox

According to 2025 filings, 86%+ of revenue came from the Google deal.

Google pays Mozilla because of the browser. How would shifting focus to the browser make that worse?

nubinetwork 4 hours ago

> I'm not kidding when I said that Firefox is a niche browser. Folk have to actively look to use it.

There was once a time where IE was only ever used to download Firefox... Mozilla squandered that.

mort96 2 hours ago

To some degree, yeah they did, by leaving space for a lean and mean competitor like Google Chrome to come around and eat their lunch. And when it was introduced, Google Chrome truly was the lean and mean browser, less bloated than both Firefox and IE.

But I'm not sure how much they could've done. Maybe they could've invested a ton of engineering resources into a project similar to Firefox Quantum earlier, so that Firefox didn't leave as much room for a leaner browser? But half the reason people complain about Firefox today is that they broke XUL extensions, which was an absolutely necessary step in making Firefox a competitive, fast browser. I can only imagine the backlash they would've seen if they did that before Chrome ate their lunch.

And I'm not sure how much it would've really helped, since 1) Chrome would've still been a less bloated browser simply through having been around for a shorter time and having fewer features, and 2) Google would've still had immense marketing opportunities by plastering Chrome ads all over Google Search etc.

mike_hock 2 hours ago

Firefox was indeed blowing past all the other browsers and set to become the standard.

That's when Google realized they had to do something. The market could not be allowed to be dominated by a pro-freedom, pro-privacy product.

ssssksk an hour ago

Mozilla continues to exist because Google funds them, and Google funds them so they can claim that their Chrome browser isn't a monopoly.

That's why Firefox continues to be a niche browser. Its actual goal, never outright stated by Mozilla leadership, is to occupy just enough market share to prop up their behemoth benefactor.

drewfax 32 minutes ago

Some things Mozilla could have done correctly:

    - Kept Rust and sold best-in-class tooling like IDEs to enterprises.
    - Polished Firefox OS and distributed apps in their store for a 1% commission.
    - Kept Servo and made the most secure and fast browser that no one else had made.
    - Partnered with OEMs to offer Firefox as the default browser.
Yet the best they could do was pay their CEO for nothing.

lawgimenez 4 hours ago

I think Mozilla started getting nuts the day they ventured with Firefox OS. To this day, I am still kind of confused with that move.

derf_ an hour ago

> To this day, I am still kind of confused with that move.

I do not think that this was that confusing. People [1] looked around at the beginning of the 2010's and saw

1) Mobile usage was growing exponentially and desktop was... not [2].

2) Every mobile OS shipped their own browser by default, or even went so far as to prevent other browsers from being used at all (iOS) [3].

3) Because Android and iOS both had non-trivial marketshare, neither could be called a "monopoly" so there was no way to use anti-trust law to get Firefox on devices as was done with Windows (not that this would have been a compelling strategy even if it were possible).

People took that set of facts and concluded Mozilla needed its own mobile OS in order to stay relevant.

What they underestimated was the amount of investment needed to make such an OS and get it on devices and the amount of time it would have to exist in a state of not being very good before it could compete with the established players (who were not standing still... people forget how bad Android was in the beginning). But if you look at the actual world we ended up in, with no mobile OS from Mozilla and a total Firefox marketshare that is less than desktop Safari's, it is hard to say that initial conclusion was incorrect.

[1] Full disclosure: I was a Mozilla employee at the time, though not involved in any of these decisions.

[2] I would say "desktop was shrinking", but to everyone's surprise it actually remained fairly steady in absolute numbers, although it did become a smaller slice of a much larger pie. In 2010 everyone expected it to shrink, though.

[3] Mozilla did ship a re-skin around mobile Safari to try to get some brand presence, but was still at the mercy of what web standards Safari chose to implement, and you could hardly call it a first-class experience. Eventually iOS loosened their rules, but no one could have predicted that back then.

lawgimenez 8 minutes ago

Thanks for the explanation, and thank you for your work at Mozilla. I guess what I'm saying is that I wish Mozilla could have just focused on the browser.

utopiah 3 hours ago

Firefox OS was amazing and, sadly, would STILL be amazing today.

Boot-to-Gecko is brilliant because honestly most apps today... are Web pages packaged in an "app". Most PWA with desktop shortcuts (and ideally offline responsive mode) show that. Very few "apps" genuinely need to be apps.

Consequently being "just" a phone with basic connectivity and delegating the rest to the browser made perfect sense.

I didn't work because it didn't make sense or wasn't technically feasible. It didn't work because anybody who made a mobile OS wanted THEIR own walled gardens. The fact that today we are stuck with Android an iOS shows how needed it was and still is.

JoshTriplett 4 hours ago

I think Firefox OS was great, and too early for its time, combined with the mistake of "let's run on extremely terrible hardware" (rather than designing for the flagships of the time, which wouldn't be flagships by the time it shipped).

robotbikes 3 hours ago

I mean the fact that a fork of FirefoxOS KaiOS is still around and being used shows that there was some merit to the idea but yeah it was executed as a start-up without a long-term plan but thanks to the open nature of the code its still in use.

It would be great if Mozilla as an organization tool the opposite approach of Google and if they started a project you knew it would be supported for the long run and if not internally it was handed over to the community of users and stewarded along, sort of how Apache seems to adopt projects but mostly for corporate/enterprise users.

mort96 2 hours ago

drewfax 39 minutes ago

Firefox OS was a brilliant idea. Imagine cross platform and open apps based on HTML/JavaScript that feel native and polished. 2026 would have been amazing if Mozilla executed it right.

eklavya 3 hours ago

It was a brilliant idea and some day someone will repeat it to make a fuckton of money.

InsideOutSanta 2 hours ago

They are already doing that with a literal fork of Firefox OS. Look up KaiOS.

eklavya 2 hours ago

dash2 2 hours ago

"We shouldn't try to be like the big browsers because that's not what our Community wants."

This is just a path to irrelevance. Firefox had the ambition to be the default browser, what Chrome is now! It's a shame if they're going to spiral off into their niche.

ricardobeat an hour ago

De-prioritizing Servo is something I will never understand. Aside from making Firefox attractive again, desktop software has migrated almost entirely to web-based stacks. They could have owned the foundation layer of almost every hardware device if they managed to make Servo faster and slimmer than the options we currently have. What a blunder.

kubafu 4 hours ago

First of all thanks for posting what's on your mind and everything you did at Mozilla. Sorry to hear you are burnt out, hope you get better with time.

I've been a loyal Firefox user since forever - reading, writing, web dev I do is always in Firefox. It's a first app I always install. I'm grateful Firefox exists, and the world (at least mine) would be much worse if it wasn't around.

I don't like Mozilla is taking money from Google - I'd prefer if it was all community driven, to the point of a community owned co-operative, but I'm probably delusional.

Yet, I'm hopeful for the future.

eps 5 hours ago

Who is this person?

kentbrew 4 hours ago

That would be JR Conlin, national treasure. Worked with him on YDN in 2007 and Netflix in 2009; veterans of the Netflix API team will never forget his hack day entry, which was "Mac and Me" playing on a toaster oven.

abcd_f 4 hours ago

What is he notable for in the context of Mozilla?

flohofwoe 4 hours ago

shevy-java 5 hours ago

Some mozilla software developer I guess.

They still have not fixed their build system. Meson/ninja or cmake would be alternatives. Nothing to have them abandon mozconfig ... this is legacy code. The rest of the world moved on. Mozilla lives in the past.

flohofwoe 5 hours ago

> They still have not fixed their build system.

FWIW the Firefox build instructions [1] look a lot saner to me than the Chromium build instructions [2].

[1] https://firefox-source-docs.mozilla.org/setup/linux_build.ht...

[2] https://chromium.googlesource.com/chromium/src/+/main/docs/l...

userbinator 3 hours ago

Mozilla lives in the past.

And one would hope they stay there, because all the newer stuff is far more user-hostile.

goolz 3 hours ago

docsptl an hour ago

another thing is that the weirdos who were using firefox didn't switch to chrome either, mainly just to other firefox forks or brave, vivaldi.. casual users just use whatever but use firefox less and less

GreenSalem 4 hours ago

Rust was an own goal foot gun.

Interesting language with a passionate community / cult, but the value to Mozilla was vanishingly close to zero.

dzogchen 24 minutes ago

This. They learned nothing from Netscape.

sunaookami 3 hours ago

They did rewrite a lof of important parts of Firefox in Rust so the value is a lot higher to Mozilla.

user3939382 4 hours ago

If Mozilla believed in the values it espoused, Librewolf wouldn’t exist. It would just be called Firefox.

One of the first betrayals was putting ads in their new tab page, the forced AI comes as a Mozilla tradition now of user respect as marketing only.

At the same time it simply may not be a viable business. Firefox was popular originally because Chrome didn’t exist and Internet Explorer especially 6 back was awful.

The browser is now an OS on top of an OS, it requires massive resources to maintain. So Mozilla has a cursed mission now and related or unrelated in any case they’re full of it and have lost my respect. Open source and user respect still means something to me even if it doesn’t to Mozilla.

shevy-java 5 hours ago

> We're a niche browser that is lucky enough to get well funded.

Now - we really need a viable alternative to the Evil Google Empire. For a while I had hope that ladybird would be that competitor, but that died after I was banned from github, as well as Kling making some really strange decisions in the last year or so, with weird explanations; most recent one the "we don't need external contributors so we close that down" (in part also due to the rise of AI slop spam, which is indeed annoying, but Kling is a strange guy really). I gave up on Mozilla many years ago already, though. The key insight I had was when one mozilla dev explaind that all linux guys use systemd + pulseaudio. So, using youtube (which annoys me because the evil Google empire controls it as well), I had no audio on firefox. Chrome on the other hand played fine (I only used alsa). So, the same machine, almost the same software stack (excluding pulseaudio; I did use system back then though), means that one browser plays audio fine, the other does not. Now, I could recompile firefox and enable non-pulseaudio audio ... but look at this:

https://www.linuxfromscratch.org/blfs/view/svn/xsoft/firefox...

mozconfig? In 2026? Seriously?

There is allegedly a python-only alternative. I tried it. It did not compile.

This is not the only issue I had. Many more problems existed with Mozilla and I also think that becoming addicted to Google money killed Mozilla. It is a dying shadow and has been for a long time. Yes, we need alternatives, but Mozilla failed us many years ago already.

I don't have a real solution against the evil Google empire. It's not even only Google; many companies are part of the evilness. I am almost beginning to sound like Richard Stallman, though I don't feed off of my feet - but the main point here is more to have real alternatives. Firefox is useable, no doubt, but it's not going to change the control Google has over the world wide web. We need something much more fundamental - control by the people. Everyone sees what Google and co are doing. Something has to change fundamentally, to stop Google parasitizing on the rest of the world. But for this you also need to have software alternatives that work.

The only thing I can come up with is to make all components of the browser/www stack as modular as possible and to also come up with alternatives. W3C also betrayed us when they demanded DRM into everything. I don't want that. Next in line will be mandatory age sniffing. This is currently ongoing. It will be extended. Systemd already added support for it; Poettering tried to do damage control but clearly failed: and reddit censoring like crazy - https://old.reddit.com/r/privacy/comments/1rzykul/the_system... as is typical.

red_admiral 4 hours ago

Hey, we have the evil Microsoft empire :) Or the Apple alternative.

Maintaining a browser engine including patching the latest vulnerabilities when someone points Mythos at your code is a really hard problem, my feeling is you need a certain size of organization and funding as your table stakes.

Someone should convince the EU to look into funding a new browser, maybe.

rapnie an hour ago

Servo [0] is EU funded via NLnet. You can build a browser from that.

[0] https://servo.org/

zelphirkalt an hour ago

What if the EU bought some big chunk of Mozilla, something like Mozilla EU, and then ran it? Would the US then cry out against EU buying US companies and start to fund Mozilla?

vbernat 5 hours ago

Options have a maintenance cost. Pulseaudio is the current Linux audio stack, like plain ALSA was before when it replaced OSS.

ahartmetz 4 hours ago

The current one is PipeWire (it's much better)

vbernat an hour ago

mschuster91 2 hours ago

> Another delusion comes about because of self-reinforcement. Say you're going to release some, controversial feature. Maybe it's browser based DRM, maybe it's AI, maybe it's Push Notifications. Listening to your users can be a bit challenging[2], because while some might tell you, most probably won't. They'll just leave. That means that your source of information will be the people that stick around, so you wind up getting artificially high approval rates for things.

This is a bit ironic, because... there's a bunch of low hanging fruit that are lacking and that keeps driving the nerds off of Firefox. Take Meshcore/Meshtastic or, frankly, the entire ESP32 world for example - in the Chromium ecosystem, you can use WebUSB and WebSerial to flash and communicate with these things from the browser. It does not get more convenient. Meanwhile, WebUSB still isn't supported in Firefox at all and only two weeks ago Firefox at least gained WebSerial [1].

[1] https://www.heise.de/news/Firefox-151-Endlich-Web-Serial-fue...

sethops1 36 minutes ago

I've been bitching about it for like a decade but I still won't use Firefox until it supports window based profiles. Safari has them now, ffs.

adm4 3 hours ago

beautifully sad well put prose mentor encouraged

krautburglar 3 hours ago

Literal who has left the company that provides Google's antitrust insurance policy. That Mozilla still manages to swing "non-profit" status as they do this is outrageous.

I would like to see Mozilla's entire board leave Mozilla... in a PERP WALK.

ReptileMan 3 hours ago

But at least they are not homophobic like Eich.

samiv 4 hours ago

Why can't people just leave? What compels them to write these lengthy self grandiosing posts "zomg I'm leaving company X".

klez 4 hours ago

I don't know, but maybe spending 15 years working on something that you felt was not only a job but also in part a mission shapes a lot of you as a person and you want to express your feelings about that huge part of your life.

utopiah 3 hours ago

I can't speak for the author but I can say that I left companies or institutions on my own despite loving both the (idealized) mission and the team.

I wanted to stay but the strategy was wrong, to my own moral compass.

Consequently leaving in silence, without being able to express why, and maybe even what could possibly be fixed, feels like giving up.

Leaving while telling whomever might want to hear what problems were, and possibly how to fix them, helps to move on while being truthful.

probably_wrong 4 hours ago

Oh, the irony...

Lord-Jobo an hour ago

I would say about 99% of the population views software corporations as these monolithic inhuman cubes of pure shitanium. What these posts are important for is

1: reminding the average population that corporations are just abstract human pyramids and made up of normal people.

And

2: doing that through a very human, biased, and filtered perspective that can provide some genuine insight into the function of these opaque systems.

Now, does the average consumer of hacker news get all that? Probably not, but I do think insider perspective is still valuable.

dgellow 3 hours ago

"Why do people want to share their thoughts and feelings with others"