How Japan's railways stayed one while splitting apart (arun.is)
153 points by ddrmaxgt37 2 days ago
Pooge 12 hours ago
For those of you planning to go to Japan, please make sure you actually calculate how much JR train trips would cost you. They upped the price a few years ago and, since then, it's basically impossible for the JR Pass to be more affordable than single tickets.
For one of my recent trips, I was actually more better served with a local pass (Kansai Wide Pass) than the JR Pass.
Too bad because it used to be a really good deal...
throwaway2037 2 hours ago
I have a hot take on the price of JR Passes. For those unaware, they are exclusively for foreign visitors. In the "old days", travel to and in Japan was considered very expensive, so JR Pass was envisioned as a way to encourage more travel on trains and in Japan. Now the script has flipped. Japan is no longer expensive for people travelling from other highly developed nations. Quite the opposite: It is now cheap. The era of cheap JR Passes is dead. The primary purpose now is convenience. With the exception of Nozomi super-express Shinkansen between Tokyo and (Shin-)Osaka, every JR train is included in a single ticket.
euroderf 12 hours ago
> Too bad because it used to be a really good deal...
Considering the environmental woes & collapses coming down the pike, I'd like to see a trans-border effort to drive down the price of mass transit _everywhere_. Put it on the G7 agenda, the OECD agenda, the UN General Assembly agenda, ...
lukan 10 hours ago
This is exactly the reason why in germany we have now a broad ticket for short distance trains. Government realized they fail to meet EU regulations in reducing CO2, so they rushed to implement a cheap german wide ticket. Initially just 10€, now 60€ a month.
Still a bargain, you can go anywhere as mich forth and back as you want (just not the dedicated long distance trains, so going through all of germany takes a bit longer).
jojomodding 9 hours ago
netsharc 4 hours ago
decimalenough 9 hours ago
The JR Pass has never been (and still is not) aimed at locals, who are not even allowed to buy it. It's for tourists only.
Pooge 7 hours ago
dredmorbius 2 hours ago
The Netherlands have implemented unlimited off-peak rail travel for €49/month:
<https://www.ns.nl/en/season-tickets/dal-vrij>
HN discussion 4 days ago: <https://news.ycombinator.com/item?id=48543872>
Given that many commuter-rail (and frankly, other) transport systems operate well below capacity during off-peak times and in counterflow directions, such pricing could well increase ridership and revenue.
mytailorisrich 5 hours ago
Where is there an affordability issue? (Especially in OECD and G7 countries)
Pooge 12 hours ago
Trains can use renewable energy.
Pooge 9 hours ago
warumdarum 9 hours ago
So when we get riots due to mass unemployment and societal destabilization can iredirect them to you. Im so tired of call for actions without even an attempt to discuss the fallout.
iso1631 9 hours ago
Making it cheaper for people to fly across an ocean to travel around on mass transit is the last place the price needs to go down.
starik36 19 minutes ago
But the regional passes are still a good deal. If you are in Osaka or Kyoto, and want to take a day trip to Hiroshima, it more than covers the cost, in addition to granting access to various museums plus other benefits.
Pooge 12 minutes ago
The Kansai Wide area pass that I'm talking about doesn't include access to museums. But some of the smaller passes (like the one of Osaka that you mentioned) do. Those passes don't include Shinkansen, though.
tumdum_ 8 hours ago
No only that, but to ride the fastest Shinkansen you still need to pay additional fee on top of JR Pass.
decimalenough 8 hours ago
Pedantic note: the fastest Shinkansen is the 320 km/h Hayabusa service from Tokyo to Hokkaido, which you can ride for free with a JR Pass.
The fastest service on the Tokyo-Osaka corridor, Nozomi, maxes out at 300 km/h but is indeed not included in the pass.
manbash 3 hours ago
If you're referring to the Nozomi, wasn't it always excluded from the JR Pass?
akashwadhwani35 5 hours ago
Every platform at Shinjuku plays a different song when a train pulls in. There are sixteen platforms. The system started in 1989 with twelve.
Made something to listen to all the songs - https://sheets.works/data-viz/bells-of-tokyo
emursebrian 5 hours ago
Eki-melos are the things that I really liked about taking trains in Japan.
The chirping bird sounds to help blind users find their way to and from the platforms is also a pretty interesting design decision.
Liftyee 16 hours ago
A factor not mentioned is Japan's cultural sense of duty and honour. I don't think employees in the West generally feel such dedication or perfectionism towards their company but in Japan it helped make all these efficient and meticulous changes possible, and avoids issues of privatisation like neglecting maintenance / short term profit maximisation.
d3Xt3r 3 hours ago
The flip side of that cultural sense of duty is unfortunately a rise in "black" companies (ブラック企業, burakku kigyo) and employee exploitation[1] leading to very long working hours (often unpaid) and high karojisatsu rates (suicide from overwork / stressful working conditions)[2].
At least in the past, companies like JR East were known for their worker exploitation and unfair policies, leading to decades of hostile labor disputes with Kokuro (the National Railway Workers' Union)[3].
In 2013, a family sued JR West after an overworked employee committed suicide. The family claimed he worked over 100 hours a month, and that during some months, he worked over 254 hours of overtime[4].
Japanese trains are renowned for being extremely punctual, but operators often punish employees for the smallest mistakes. They fine employees if the train is delayed by even a single minute, leading to one driver suing JR West in 2021[5].
I know the west likes to romanticise Japanese culture, but the reality of the working culture in Japan is far from romantic.
[1] https://izanau.com/article/view/black-companies-japan
[2] https://pulitzercenter.org/stories/karoshi-deep-look-japans-...
[3] https://www.jil.go.jp/english/archives/emm/2006/no.74/74_si....
[4] https://japantoday.com/category/national/family-files-lawsui...
[5] https://www.vice.com/en/article/japan-railways-lawsuit-late/
killingtime74 17 minutes ago
Yeah and we would feel that way in the west if the company didn't lay us off every time the stock market twitched and gave us company housing.
jmspring 16 hours ago
In the west the employee / employer social contract died sometime in the 80s. It's rare, especially in tech, to have employees with decades of tenure. You see Microsoft trying to buyout older employees recently.
linguae 16 hours ago
Pre-Carly Fiorina Hewlett-Packard was a great example of an old-school Silicon Valley company, long before the era of “move fast and break things” and of Zuck, Elon, and Altman. I used to work for a Japanese company until I left a few years ago to teach, and when I read about the HP Way, it reminds me in many ways of life at my former employer:
https://www.hp.com/hpinfo/abouthp/histnfacts/publications/me...
jmspring 15 hours ago
17383848 2 hours ago
captainbland 10 hours ago
The short term profit maximisation thing comes from leadership culture rather than employees per se
DANmode 15 hours ago
> A factor not mentioned is Japan's cultural sense of duty and honour. I don't think employees in the West generally feel such dedication or perfectionism towards their company
Diminishingly few.
It is a feedback loop.
sandworm101 15 hours ago
And the concept of company families, of client corporations beholden to larger/older ones. They dont work together because of financial incentives or contractual obligation. The work together because they are fraternal organizations.
tedd4u 16 hours ago
Here a link to the best recent HN-featured long-form article on Japan rail network. Probably spent more time with this than any other item posted here in months.
“Why Japan has such good railways”
currydove 15 hours ago
Here's another slightly related topic I wrote on a while ago. Not my best writing but I'm fascinated by this kind of history -
https://culturecompiled.com/p/strong-state-capacity-is-a-pro...
bobson381 an hour ago
Okay, question because someone here might know. I have a faint recollection of reading a few years ago that prior to the current train automation system in Japan, they used to have to keep a staff of graduate students or other temp workers on standby to handle the busy periods. Am I hallucinating this fact? Does anyone know? I've tried to find the article where I read it to no avail.
TazeTSchnitzel 16 hours ago
I've always thought the JR logo looked like 駅, the kanji for “train station”, and assumed it was deliberate. Perhaps that was a factor in them settling on the JR name?
razorbeamz 14 hours ago
I think that's just coincidental. I've mentioned it to Japanese people before and they can't see the connection at all.
tonyhart7 13 hours ago
well because they see kanji and "english" differently
queenkjuul 12 hours ago
Shitty-kitty 16 hours ago
The U.S had the greatest rail network and then we built the Interstate Highway system and abandoned rail.
Truth is that nobody funds multiple competing transportation network. Japan chose rail, we chose highways.
kalleboo 15 hours ago
Although Japan also has extensive highways, and they're privatized in a similar way to JR (NEXCO East, West, Central) and are nearly all tolled - if you're driving alone, it's often the same price in tolls alone as a ticket on the Shinkansen (but the equation quickly flips when you more people in the car)
armada651 14 hours ago
This is a big difference with much of the U.S. and Europe, Japan doesn't subsidize car ownership as heavily. There is no on-street parking in the city, businesses aren't required to provide parking and if you want to own a car you first have to prove you have a parking space for it.
lava_pidgeon 12 hours ago
Tangurena2 2 hours ago
Rail companies were rather abusive - because they could get away with it. Also, shipping freight was much more profitable/easier/simpler than shipping people. When the interstate system was being built, folks would much rather drive than ride a train (or bus for that matter).
denkmoon 14 hours ago
Rail is hardly abandoned in the US, the US has a top tier _freight_ rail network. It's just passenger rail that sucks big balls in the US.
toast0 13 hours ago
Rail is great when you have a lot of people or things moving on the same path.
Highways are great when everyone has a different path.
Japan has most (but not all) of its large destinations on the pacific coast, which works great for rail.
I'm sure passenger rail networks used to have more routing options than amtrak does now, but it's hard to get between a lot of places by rail without going through Chicago. In the western US, you can go north/south in the pacific states or near the missisipi. Sure mountains are hard to cross, but there's no north/south in the plains either... Or Atlanta to Florida, etc.
queenkjuul 12 hours ago
Air is exactly the same but there are connections to everywhere from Kansas or Montana or wherever. I really think the rail situation in the US is primarily lack of investment. And it sucks; even here in Chicago where the connections are plentiful, the schedules and frequency are awful.
toast0 12 hours ago
linguae 16 hours ago
Germany has both the Autobahn and rail.
adrianN 15 hours ago
The German rail network is chronically underfunded and Germany is completely incapable of building new lines. Per capita spending on rail pales in comparison to e.g. Switzerland and Austria.
bombcar 15 hours ago
trains39472 15 hours ago
Given the reputation of the phrase "getting deutsche bahn'ed", I think they chose the Autobahn.
iso1631 8 hours ago
The US did not abandon rail, it just used it for freight
Europe shifts people by train, not freight.
The US/Canada/Mexico is about 10% more than the EU, but it shifts 7 times as much freight by rail.
tough 16 hours ago
japan is a small island the US is one of the most extensive and biggest distance from population centers country on earth
I tihnk that helps explain the feasiability of train on each country more than inherent choices
cael450 15 hours ago
It’s not just about size. Much of the U.S. would be cheaper to build rail networks because there is a lot of open, relatively flat land without dense building on it. Japan is very mountainous and has a lot of dense development, and it has to be more resilient in case of earthquakes.
true_religion 16 hours ago
Civil planning on that scale isn’t about feasibility but about what direction you want to shape the county in.
A sparse railway system would leave parts of the country less populated by design as it’s simply harder to get to them. People would bunch up into cities and towns because they had to.
sylos 15 hours ago
adrianN 15 hours ago
The US has several areas of high population density that have laughably bad rail networks.
decimalenough 9 hours ago
If you're interested in a deep dive into all this, Substack Bahn has a series on the history of JR:
https://www.substack-bahn.net/p/aura-of-success-the-first-ye... (and note the links to the earlier pieces at the beginning)
socalgal2 15 hours ago
It's always frustrating to read anything by most foreigners about Japanese trains.
There are around 100 train companies in Japan. JR is 7 of those 100. The other 93 are NOT JR. Drawing any conclusions about Japanese trains from inspecting 7% of them is just wrong.
The title, "How Japan's railways stayed one" is just false. They were never one, they are still not one.
Take Tokyo, off the top of my head there is Toei, Tobu, Odakyu, Keio, Seibu, Tokyu, Keikyu, Tokyo Metro, ... and JR
If you're in Shibuya. You can take JR (4 lines: Yamanote, Saikyo, Shinjuku-Shonan, N-EX), Keio (1 line: Inokashira), Eiden (3 lines: Ginza, Hanzomon, Fukutoshin), Toyku (2 lines: Den-en-toshi, Toyoko)
Or Osaka, there's Hanshin, Hankyu, Kentetsu, Nankai, ... and JR
Those others, except maybe 1, are all private, and have always bene private. Even JR's 7 are now private and they were originally private, there was a middle period where the government took them over. It was the period where they nearly went bankrupt, had extremely bad performance.
lmm 14 hours ago
> There are around 100 train companies in Japan. JR is 7 of those 100. The other 93 are NOT JR. Drawing any conclusions about Japanese trains from inspecting 7% of them is just wrong.
JR is a whole lot more than 7% of trains (downthread you claim 38% of passengers, but even that understates things; over 60% of passenger-km are with JR).
> Eiden
Not what it's called lol.
> Those others, except maybe 1, are all private, and have always bene private.
Yes and no. Other operators are structured as private companies but often have significant public ownership, and even those that are notionally 100% privately owned often have strong ties with the political system via the keiretsu system, and always collaborate very closely with local and national governments in practice. E.g. fares are regulated, not simply set at "what the market will bear" levels; conversely the government provides a lot of legal support and subsidy for building new lines.
pibaker 15 hours ago
This article is about the JR branding and design, not train operations. The title may be overstating the case, but the content is definitely not drawing over generalized conclusions about railroads in Japan.
Not to mention the idea that JR is only 7% of Japanese railroad makes little sense in real life. JR carries a majority of rail passengers in Japan. The long tail of non JR railroad companies in Japan are small, regional operators owning maybe one or two lines with infrequent services. Many of them are also private only in the sense that they are incorporated in the same way as private companies. But if you dig a little around you will find out they are actually owned by local governments.
socalgal2 14 hours ago
JR is big, but 62% of passenger volume is not JR and that remaining 38% is split by 7 companies
Further, in the big metro areas, the private trains do just fine.
JR East is #1, Tokyo Metro is #2, JR West is #3, Tokyu is #4, ... the next JR, JR Central is down at #9 with #5 #6 #7 #8 all private. Tokyo Metro is private, Toei (is the city run subway, it has 4 lines as is far down the list).
queenkjuul 13 hours ago
newtwentysix 3 hours ago
Agree. The title is partly misleading. I feel they Carefully left out the logo part from the title.
gryson 14 hours ago
What does any of that have to do with the article, which is about the branding and logo of JR?
razorbeamz 14 hours ago
Yeah, it's always obvious when this kind of thing is written by someone who has only ever been to Japan as a tourist, if they have at all.
Just a deep fundamental misunderstanding of how things work.
nihonde 13 hours ago
> "Hanshin, Hankyu, Kentetsu, Nankai"
Also Keihan. And most, if not all, of these companies have huge land and real estate development projects generating non-rail income all up and down their lines.
N_Lens 6 hours ago
Why are you frustrated when you didn’t even read the article?
Klonoar 15 hours ago
Tech industry needlessly idolizes the country, so you're unfortunately bound to read this slop until the heat death of the universe.
alephnerd 15 hours ago
It's an age thing. Most HNers are in their 30s-50s so would have been impressed by Japan in the 1990s-2000s.
Japan is a decent country but everyone who writes about it tends to overindex on the posh parts of Tokyo.
throwaway2037 an hour ago
tjpnz 15 hours ago
Klonoar 14 hours ago
queenkjuul 13 hours ago
akimbostrawman 12 hours ago
Its because deep down they know japan has something which they destroyed with there ideology and hate in there own country.
d5lt5 11 hours ago
waterTanuki 14 hours ago
Something I don't see mentioned in this article is the nation-wide adoption of a universal transit-payment system: IC Card (Suica is only one of several companies, but often used colloquially to mean train card). This makes it so easy to board any bus/ferry/train without worrying about setting up 30 different accounts each with its own card system.
I've lived in Japan for 4 years now and it was a bit of a culture shock travelling to Germany where I had to have a different pass/app for the various buses and trains. The U.S.'s public transit buildout is slow but happening, and I worry it's falling into the same trap. I'd like to see a federal bill requiring all private/public transit to use the same universal payment scheme accepted in Japan in order to get federal funding for their projects.
kalleboo 8 hours ago
Although I'm seeing more and more public transit around the world (including Japan) adopting tap-to-pay so you can use your regular debit/credit cards.
netsharc 3 hours ago
Funnily enough, one of the companies that don't yet have tap-to-pay is... JR.
Each JR company also have their own website, and their own "network pass", making it quite cumbersome to book online tickets (e.g. needing to book each segment separately if they're on different companies' routes).
The Swiss system also has different companies, but everything can be booked on the SBB website/app.
kasperset 3 hours ago
ddrmaxgt37 13 hours ago
Been wanting to write about this. The graph of interoperability agreements that makes this possible is crazy.
My first visit to Japan, there were still places that would only accept a subset of IC cards and not all.
rramadass 16 hours ago
Nakanishi was opposed to treating corporate identity as just a logo and a logotype; instead, he created a framework splitting it into three layers. MI, or Mind Identity, is the philosophy, values, and vision behind a company. BI, or Behavior Identity, is how the company and its people act in the world — the kind of service they provide. And VI, or Visual Identity, is the visual expression of how the mind and behavior identities are manifested.
A nice framework for all types of communications.
panny 5 hours ago
Western trademark law really isn't compatible with the Japanese culture of noren-wake. The Japanese solution seems more beautiful and cooperative, while the western style seems intent on conflict and formenting division. Something like Tokyo Fugetsudo and Kobe Fugetsudo, where the new branch operates with the master's blessings, recipes, supply routes, teachings simply cannot exist under western rules. You must defend your trademark or lose it after all. What is sad is the Japanese are starting to adopt the western way instead of the other way around. You can look at JR and see ONE system where people work together in harmony. Even though it's really a half dozen different companies working to do their best job together. The American way would be to fight amongst each other until the greediest least moral company has defeated the others and become a monopoly to everyone's detriment.
greatgib 10 hours ago
My personal experience of the multiple operators in Tokyo while traveling there only once for tourism was that it is a mess and not very convenient for users. Like having a station with almost a same name but different operator, a few hundred meters or a km away. And the difficulty of commuting between lines.
decimalenough 8 hours ago
Confusing, perhaps. Inconvenient, not really, the same Suica/Pasmo cards work everywhere and handle transfers seamlessly.
netsharc 3 hours ago
Yeah, if a tourist refuses to have a Suica/Pasmo card, they're going to be quite inconvenienced.
Also, Mt. Fuji Station and Fuji Station are 2h30m apart: https://www.google.com/maps/dir/Mt.Fuji+Station,+2+Chome-5-1...
ezconnect 12 hours ago
There are some section of a train line where 4 stations are owned by someone else and they change names along the same rail route. They also change the driver or whatever he is called when changing the company name of the train.
metalman 8 hours ago
It reads like fucking science fiction about an improbable alternate universe where everybody grows up into intelliegent well adjusted indivuals that can express themselves in a group without focusing on conflict and meaningless competition. Any where else in the "universe" this has lead to corporate standoffs and litigation that has fall out for generations, and even killings and corporate subsidised wars in the developing world. Except of course China, where the level of engineering prowess and scale of machinery and projects is rapidly building out a backbone transport system for themselves, and there customers.ie: they can lay down new, high speed rail lines, ready for use, at a steady walking pace, and are, at multiple locations in China and in other countrys.
jdw64 16 hours ago
Reading this article, I get the feeling that a nationally inefficient infrastructure is made to be perceived as a stable one through a single JR mark. Privatization forces people to bear inefficient and high train costs due to misguided policies, but the value of a well-designed brand logo and branding offsets all of that. Looking at the content of the article itself, there are some unsettling points, the dissolution of the national railway, the split into companies, and regional profitability gaps. In other words, that signals regional inequality within Japan. It seems like the question is how the dismantled national railway, broken up for the benefit of traditional construction companies, can be perceived as stable through a single brand. I always think that it's not always the good ones that win; even if it's inefficient, you can learn a lot from how you brand it. It's a good article
peyton 16 hours ago
This is not the time to grind your axe against privatization and inequality.
jdw64 16 hours ago
I think you probably wrote that comment because you assumed I was engaging in some kind of ideological axe grinding. But you're only reading the superficial part of this article — the observation that the logo design provides consistency. What I was actually thinking about was why that consistency in the logo design is being emphasized in the first place. It's clearly no longer a single national infrastructure, but rather a corporate one now, and yet it still carries the branding of a 'national' entity. That's what struck me, and it's simply a different perspective
jdw64 16 hours ago
Doesn't this article exactly make that point? Because it shows how JR was split apart, yet the brand logo still makes it appear as if it's a single unified group, doesn't it? Here's the passage I'm referring to:
>'Rail transport in Japan was originally run by Japanese National Railways (JNR). Like many state-owned corporations, it was starting to struggle in the 80s with mounting debt. JNR was losing its advantage over other transport, in both passenger and freight. In the ’80s, the Japanese government began pushing to privatize its state-run monopolies — to reduce the national deficit and improve efficiency across these sectors.'"
The article mentions 'improve efficiency,' and that's the part I was looking at. Then it goes on to explain the strength of the brand logo. So the overall point here is, 'How can something that has been broken apart still appear as one?' And I was simply saying that, despite the inefficiencies in that process, the fact that it still comes across as so stable shows that the branding strategy is good.