Ente – Opening Our Books (ente.com)
192 points by Sherex 9 hours ago
gortok 7 hours ago
This is one of those vanity blog posts, a “look at us, we’re open” blog posts without actual openness, or rather, limited openness where it helps their image and not openness that could backfire.
Businesses don’t operate based on revenue. They operate based on profit. They operate based on operating expenses. They operate based off of free cash flow. Showing off revenue and number of accounts is showing off a tiny portion of the picture, and says nothing about the health of a business.
If you’re looking to ‘be open’ about the health of your business, then the operating costs would be shared, the amount the founders are ‘taking out’ of the business in dividends would be shared.
There are businesses that operate 20MM a year in revenue, but practically speaking are broke, because of the way the business is being run.
So for folks that don’t know better, this is a very cool thing ente is doing. For folks that run businesses and know better, this is a way to show off and ‘gain cred’ without actually having to be open about how the business operates.
jadbox 6 hours ago
> "Showing off revenue and number of accounts is showing off a tiny portion of the picture"
Showing revenue is not "tiny" by any means. Considering that the vast majority of businesses hide this from the public, I think it's very notably "something larger than tiny".
> "but practically speaking [they] are broke"
How do you know this?
iamjs 5 hours ago
>> "but practically speaking [they] are broke"
> How do you know this?
They were not claiming a fact, they were posing a hypothetical.
satvikpendem 4 hours ago
gortok 4 hours ago
inigyou 3 hours ago
Is it really hard to imagine a business with 20MM revenue and 21MM expenses?
holistio 3 hours ago
18 employees on <$100k is not exactly rich.
comprev 2 hours ago
I once worked for a company where they operated in the red for 95% of the year as they paid for project material costs up front. The CFO was quite open about how finances worked in our niche sector.
A client would pay an invoice and the balance would swing from -£20M to £0 and back down to -£15M for the next project within weeks! Revenue was in the £100Ms per annum.
As someone with almost zero business background it was a real eye opener how much we depended on a healthy relationship with the local bank manager. The business model clearly worked as they passed their 30th anniversary during my employment!
minraws 2 hours ago
This is very common in a lot of industries especially physical goods and medicine.
You end up leverage for all the goods but the final settlement of payment happens much later, making them hard to survive in without a lot of capital and good relationships.
You can screwed very easily and understanding the model and not scaling faster than your capital allows is a skill in itself.
My friend failed at it while I was working with them.
thevillagechief 2 hours ago
I worked for similar company. And yes, it basically depended on the relationship with the local bank managers and suppliers. Unfortunately, it wasn't so successful.
dewey 6 hours ago
What's wrong with that? This is a post to show users that other people are paying for it (social proof) and that the project is developing well, similar to other projects sharing how many contributions or first time pull requests they got this month. That doesn't mean that you have to show everyones salary, how much the lunch in the office is costing and include a raw export of their bookkeeping setup.
There's room for both.
chadash 6 hours ago
The accompanying blog post says "The one thing you couldn't see was how well Ente is doing as a business. Now you can."
To the parent commenter's point, we don't have enough information to know if that's true.
EDIT: the founder is on this thread (https://news.ycombinator.com/item?id=48933905) providing more info and explains that adding expenses on would be too burdensome.
jatins 3 hours ago
What an unnecessarily negative and cynical reaction to what is neutral at worst and positive at best
monooso 6 hours ago
> Businesses don’t operate based on revenue. They operate based on profit.
This does not bode well for the entire AI industry.
gortok 6 hours ago
Public IPO as Ponzi scheme/shell game is a time-honored tradition. You can operate at a loss so long as you can get folks to bet they’ll get a return. The more people you can convince, the better you can do for yourself without being left holding the bag.
ikidd an hour ago
>Businesses don’t operate based on revenue
Well, you have that right. But apparently they IPO based on even less.
turbocon 6 hours ago
They poster goes into more details here
https://news.ycombinator.com/item?id=48933905
But also, this is not a very constructive comment. They're pushing a new product that based on the upvotes this community is interested it.
jeswin 3 hours ago
All you saw on that page was the revenue?
For a potential customer deciding whether to trust a relatively small app (compared to Google and Apple) with their memories, these are useful numbers. 50% increase in paying customers this year. Nearly half a million registered users, with a 40% growth in the last 6 months. 5% of their users are paying customers. Revenue topping a million. That's stuff I want to know if I'm subscribing and uploading all my pics to their servers. I want to know if they'll be around, and my stuff is safe.
> So for folks that don’t know better, this is a very cool thing ente is doing. For folks that run businesses and know better...
Oh please. Perhaps work on not jumping to conclusions too quickly.
dismalaf an hour ago
> Businesses don’t operate based on revenue. They operate based on profit.
The most difficult part of a consumer SaaS or really selling anything on the internet is acquiring customers.
Zero revenue = zero profit automatically with no ability to ever make a profit.
If a startup has paying customers there's at least the chance to become profitable.
alberth 5 hours ago
Buffer.com is famously open as well, if you like this kind of stuff.
Revenue: https://buffer.com/metrics
Expenses: https://buffer.com/transparent-pricing
Salaries of every employee (which seems like PII to me): https://buffer.com/salaries
And more: https://buffer.com/open
roncesvalles 2 hours ago
Those are killer salaries for the ones not in the US. Imagine earning $160k USD in Morocco, Nigeria or Panama. 99.9th percentile.
jonshariat 3 hours ago
Interesting that the pricing page (and so I'm guessing the other data) hasn't been updated since 2022.
satvikpendem 4 hours ago
/open was popularized by Pieter Levels as well, there are quite a few of these sorts of companies.
ignoramous 2 hours ago
> Salaries of every employee: https://buffer.com/salaries
Reminds me of Frappe (ERPNext) letting employees choose their own pay: https://frappe.io/blog/culture/choosing-your-own-pay-how-doe... / https://archive.vn/o7NtE
... which ended being, well ... eventful: https://frappe.io/blog/culture/in-the-aftermath-of-exuberanc... / https://archive.vn/BRaQc
pseufaux 6 hours ago
I have been impressed with Ente products and customer service. It's good to see they are growing. That said, revenue information is not entirely helpful in a vacuum. I'd be more keen on seeing profit (even at a lower timeline resolution). What's the average cost for taking on a new customer? What's the retention/turnover? Etc. That said the products are great and I'd recommend them to anyone.
stavros 6 hours ago
I wish I could say the same. I tried Ente the other day, to see how it compares to Immich, but it was very hit-and-miss. Face recognition for people never worked, no matter what I tried, for example.
cdman 19 minutes ago
Who knows what the problem could be - if you want to invest time into this, you could try collecting some debug logs to see if it indicates anything. For me and my family it works pretty well (~300G of data across 10s of thousands of photos / videos). Face recognition / AI search works reasonably well. It's not perfect, but I'm happy to keep our photos under our control rather with some big tech company which could decide on a whim to erase all of my data (or even worse, report me to the police and then erase all of my data).
Of course I also dump all of the data about once per week on a NAS, just in case :)
alexktz 6 hours ago
I'm in the same boat. I had a so many comments under Immich videos about Ente that it made me wonder if they were just bots.
The client / server relationship with Ente is peculiar, and on my test dataset of about 1000 images did not perform at all. Face recognition, semantic search, etc, it was not in the same league as Immich tbh. (Also hi Stavros!)
Cider9986 3 hours ago
stavros 6 hours ago
speak_plainly 7 hours ago
Kinda unrelated, but the art direction on Ente's site is really top-notch.
Shalomboy 6 hours ago
I came to the comments to say the same thing! I would love to take a seminar or a class from the folks in their design department.
MomsAVoxell 6 hours ago
I found it over blown. It took me far too long looking past the ducks to find out what Ente actually does. The design team don’t seem to be interested in the product.
speak_plainly 5 hours ago
Cider9986 6 hours ago
Milner08 6 hours ago
ignoramous 2 hours ago
Ente has a CFP submitted for a India FOSS (Sep 2026) talk that will also be recorded and livestreamed (if selected): https://fossunited.org/c/indiafoss/2026/cfp/2tsmo50knt
Their design team has written a blog post, which may be of interest to you: https://ente.com/blog/ente-design-system / https://archive.vn/ucGnC
adityamwagh 6 hours ago
Happy to be one of those people contributing those numbers! :) It's a great privacy friendly service.
Cider9986 6 hours ago
Are there any other self-hostable E2EE cloud products as good as Ente? This company is great. AGPL as well.
arendtio 2 hours ago
Well, not E2EE, but I like Photoprism very much for the self-hosted photosharing use-case. In fact, I tried Ente a while ago and am always impressed by their communication skills, but from a product side, I prefer Photoprism.
I have a local instance running on a Raspberry Pi with about 149.000 photos inside.
thenews 2 hours ago
not e2ee but you can use immich behind pangolin/reverse proxy
timcobb 5 hours ago
What do you like about AGPL in this context? Building a similar product and curious! Thanks
Cider9986 4 hours ago
I don't like copyright at all and I don't like the FSF but it protects the users freedoms which gives the community trust. With AI I think any copyright will be less and less important, though.
jambalaya8 2 hours ago
Is there a reason your company decided to do this?
alimbada 6 hours ago
I was wringing my hands trying to decide between Ente and Immich for a while as I'm trying to de-Google. I went with Immich in the end, but Ente seems like a great alternative for anyone that doesn't want to self-host.
monooso 6 hours ago
You can self-host Ente.
caseyf7 5 hours ago
What a refreshingly unique website!
dabeeeenster 7 hours ago
This is great - would love to see more data tho! I guess they are shy to post EBITDA, infra costs?
vishnukvmd 7 hours ago
Hi, answered here: https://news.ycombinator.com/item?id=48933905
f3408fh 7 hours ago
This is so cool. Congratulations! Have you considered opening operating costs as well?
vishnukvmd 7 hours ago
ente.com/open is fully automated.
Publishing operating costs will create operational overhead, since we've to manually consolidate, label and publish expense records. Not excited about doing that right now, but would like to in the future.
Currently we've runway for a few years, and a margin of ~70% – entirety of which is reinvested into building Ente.
AnonHP 6 hours ago
If your margins are about 70%, do you have any plans to reduce your prices? Compared to other photo storage platforms, your pricing seems a lot higher. End to end encryption seems to be the only USP when a person looks at your hosted offering.
vishnukvmd 6 hours ago
jm4 40 minutes ago
koiueo 3 hours ago
What I don't get about Ente is their E2E promise.
When you share albums with someone else, the key is passed in the URL. Nothing prevents Ente from grabbing the key and decrypting all the data at this point.
So it's basically "E2E, trust me bro".
Or am I missing something?
vishnukvmd 3 hours ago
The key is passed in the URL fragment. URL fragments do not leave your browser.
Implementation details here: https://ente.com/blog/building-shareable-links/
rbinv 7 hours ago
Ente feels a lot like Smugmug did back then.
vishnukvmd 7 hours ago
Thanks, I'm a fan of Smugmug :)
dismalaf 5 hours ago
This is cool, I was looking into Ente to supplement Google Photos (I got 6k of my kid's photos, my Google account is associated with too many things and I worry about losing access).
$1M ARR seems low though.