Nine PBS could lose 70 years of archives after cloud vendor goes defunct (tomshardware.com)

157 points by vinayakborkar 8 hours ago

rsync 6 hours ago

Free account, indefinitely, to whoever needs it to store this data … including the storage vendor.

Just email…

skoskie 5 hours ago

Epic.

remuskaos 2 hours ago

fucking legend

Crosseye_Jack 7 hours ago

Ok, it sucks, losing data always sucks, but what ever happened to the 3-2-1 backup rule? even if your off site backup provider goes tits up, your on site backup is still there.

If you don't want on site, a second off site provider, 50TB on backblaze would be an extra ~$350 per month (prob less if they were to commit to capacity instead of using their PAYG service)

embedding-shape 5 hours ago

> but what ever happened to the 3-2-1 backup rule?

I wasn't 100% sure, but the data backs this up[0]; the "3-2-1 backup rule" is a relatively modern concept, at least by that name. I also remember things like "have one backup in one place, another in another place" since before this mnemonic, but I feel like it's unfair to judge a 70+ years archive on something that just recently actually became a widespread mantra.

- [0] Interestingly, Ngram (https://books.google.com/ngrams/graph?content=%5B3-2-1+backu...) says ~2010 while Trends (https://trends.google.com/explore?q=3-2-1%2520backup%2520rul...) says slow build up from ~2020, guess "everyday" language would sit somewhere around those two different truths.

layer8 4 hours ago

The concept of multiple copies in multiple locations already existed when backups on CD-R were common, so 20+ years ago. The “2” in the 3-2-1 rule refers to using different physical storage media and predates cloud storage.

olyjohn 5 hours ago

This has been a rule for like 30+ years (I have only been in the industry that long). Whether it was called "3-2-1" before that or not, the practice is the same. Have an onsite backup, have an offsite backup. This isn't a new concept at all.

BeetleB 5 hours ago

> the "3-2-1 backup rule" is a relatively modern concept, at least by that name. I also remember things like "have one backup in one place, another in another place" since before this mnemonic, but I feel like it's unfair to judge a 70+ years archive on something that just recently actually became a widespread mantra.

They signed up with them in 2019. Not long ago.

Even if it is a "new" concept, common sense isn't. Pretty much anyone who cares about their data will do the due diligence, and this is not something that requires technical chops. This has been a concern for well over 20 years!

It really sounds like some senior management trying to be cheap.

supriyo-biswas 4 hours ago

> I also remember things like "have one backup in one place, another in another place" since before this mnemonic

I've heard variations of this all the way back to some 1990s vocational IT courses in the country I live, and it wasn't even technologically advanced at the time. It's hard to have any sympathy for someone who misses this concept in today's age.

bityard 5 hours ago

I can pretty clearly remember hearing about the "3-2-1 backup rule" by name 10 or 15 years ago on the Security Now podcast with Steve Gibson. So it is _at least_ that old, but probably even older. The concept of having multiple backups is not at all new, however. Since I've been involved with computers (~30 years), I have heard folks say things like "two is one, one is none" in reference to backups and data replication in general.

Also, this TV station has not been sending their show archives to Iron Mountain for the past 70 years. Probably what happened was: In 2019, they had an on-site or nearby archive. Then some enterprising IT director came along and convinced management that they would save a bunch of money and time by outsourcing everything to a third party who said they could do it for cheap. Very confident in their genius, they then scrapped their own archive entirely.

Part of me pities them for ending up in this situation, the other part of me believes they got everything they asked for.

xtajv 3 hours ago

I'm under the impression that "two is one and one is none" is old military slang.

Crosseye_Jack 5 hours ago

The 3-2-1 rule is ~20years old at this point. But just because an archive is "old" doesn't mean we can't apply modern standards to that archive as time marches on, otherwise the BM_ARC would have never been build and opened a couple of years ago.

I mean, that 70+ year old archive must have been digitised at some point, unless Iron Mountain was storing the reel to reel tapes and/or film from the original recordings. So some "modernation" has been applied to it since its creation.

Melatonic 4 hours ago

dredmorbius 23 minutes ago

The backups (and servers) seem to still exist, but KETC's vendor is estranged with its own hosting / siting provider, Iron Mountain, which is a going concern.

IM seem to be holding KETC's data hostage, which is Not Cool.

basch 2 hours ago

From the article: It's not clear if the channel has backups of its data, but based on its determination, we suspect not. This is strange, though, especially for a major organization, as one can easily purchase a six-bay NAS on Amazon and populate it with the best HDDs. This also goes against the 3-2-1 backup rule, which says you should keep three copies of your files stored in two different mediums, with one of them running offsite. Hopefully Nine PBS will implement a better backup system once it regains access to its data.

lenerdenator 5 hours ago

It's worth noting that PBS affiliates are non-profits that have fairly constrained budgets, especially now that the Corporation for Public Broadcasting has been dissolved due to DOGE.

Non-profit IT has always seemed, to me at least, to be a land of compromises. There's rarely enough money, knowledge, or time to do things "the right way", so you have to do the best you can. If I could only choose one backup to have, it'd be remote on a provider like Iron Mountain. It would seem as if they are storing things on Iron Mountain through an intermediary company, who may or may not have actually paid the bill.

So, y'know, fraud's a possibility here.

Mistletoe 4 hours ago

The guillotine is too nice for the people that dissolved the CPB. That just makes me so mad. How many children learned via the CPB like me? America isn’t even the same without CPB and I guess that’s why these traitors did it.

WorldMaker 4 hours ago

dredmorbius 36 minutes ago

The affected entity is a single PBS station, which As Is the Present Custom fails to provide call letters or geographic location.

"Nine PBS" seems to be <https://www.ninepbs.org/>, A/K/A KETC, St. Louis, MO.

<https://en.wikipedia.org/wiki/KETC>

The upstream cited article which should be subbed in for this submission does clearly identify the station in the first line of its report: <https://current.org/2026/08/nine-pbs-sues-iron-mountain-over...>.

(I've submitted this to HN's mods via email. The original submission was to a very poor TomsHardware link.)

OT: The tendency of local broadcasters to fail to identify either on websites OR QUITE OFTEN ON BROADCASTS THEMSELVES even vaguely where they operate is ... a long-standing annoyance of mine. Sure, local audiences may know, but those passing through, or catching the signal at a distance, likely won't.

I've spent more than a few nights at higher elevations (campgrounds, highways) listening to clear channel stations reporting on weather and traffic "in the local area", sometimes for hours, without ever hearing what "the local area" is. That for signals travelling hundreds of km, and not infrequently multiple thousands of km.

(Don't get me started on entire countries where stations are identified simply by number, e.g., "Channel 4" in the UK.)

sscaryterry 28 minutes ago

We also have 5?

thelastgallon 8 hours ago

This might be the website: https://www.osstorage.com/

I wonder how they got the contract? Seems to be 4 people 'employed' at this company. Of which, one is retired, one is "Linkedin Member", one is a controller and the last one is a social media person: https://www.linkedin.com/in/isabelle-anderson-7aa250b5/

So, just the person to deposit checks and a social media person to get paid. Who exactly is left to work on storage infrastructure?

https://www.linkedin.com/company/osstorage/people/

phillipseamore 7 hours ago

It's not PBS, PBS - but an affiliate, Nine PBS (https://www.ninepbs.org/)

smcin 3 hours ago

Nine PBS is the St. Louis, Missouri, affiliate.

ndiddy 7 hours ago

From the article it seems like Iron Mountain was doing the actual storage, and OSS was just acting as a middleman and taking some money off the top.

chuckadams 7 hours ago

And they sent OSS a legal demand letter to keep paying the Iron Mountain bill for their data. If OSS actually was using IM and not just running a scam, then the data should be pretty safe, if just not accessible for a few weeks/months.

pavel_lishin 6 hours ago

bityard 5 hours ago

To be somewhat fair, Iron Mountain is just a storage facility. OSS were likely the consultants who worked out how to get the archival data from the station's tapes into Iron Mountain and then get the data back out when needed. So they probably offered a worthwhile service, they just eventually stopped doing it and left the station in a lurch.

ApolloFortyNine 5 hours ago

>storing over 50TB of data

I thought this would be like the backups I've heard broadcasters have of every broadcast they've ever had (I've heard of people being able to request 20 year old news clips before).

But just 50TB of data? Duplicating that would have been cheap and trivial.

thekid314 4 hours ago

Yeah, we are talking about 3 20TB drives in a closet here.

I'm an independent photographer and I have my 20TB drives behind my monitor, backing up to backblaze with an offsite synology. Keeping this archive up does take time and money, but PBS should have the budget and IT deparment for this.

arjie 4 hours ago

It's funny to me that entire companies exist that have a fraction of storage that I personally have in a datacenter on flash let alone in total. 50 TiB is so little. It's like $7k annually on R2 and under a thousand bucks on S3 Glacier Deep Archive. I suppose it's just whoever knew the cousin of whoever at whatever position of authority but it's funny how just using deep glacier means he would have such insane margins over paying Iron Mountain.

Melatonic 4 hours ago

Your assuming it's all digital and can be stored on drives. It might be a large amount of physical film reel, magnetic tape, and tons of mixed legacy formats

treetalker 8 hours ago

This underscores the importance of the Internet Archive and people like Marion Stokes (https://en.wikipedia.org/wiki/Marion_Stokes).

ChrisRR 7 hours ago

Don't trust Internet Archive as your only backup method though. There has been instances where they delete files without warning with the only explanation being that they don't meet TOS

embedding-shape 6 hours ago

> Don't trust Internet Archive as your only backup method though.

Agreed, no doubt about it.

> There has been instances where they delete files without warning with the only explanation being that they don't meet TOS

What sort of content? All the content I've judged to be of public interest and uploaded to Internet Archive, is still online there today. But I'd understand that depending on the type of content, that might not be true for everythibng.

toomuchtodo 7 hours ago

Inability to access items does not mean deleted. In the case of PBS content, it is unlikely access would be lost. I cannot speak to your use case, but the Patron Help Desk can confirm if an item is relevant to their preservation efforts if you'd like to check before uploading. Email info at archive dot org to inquire.

Someone dumping their Twitch stream or random Youtube content into the storage system will certainly have that content deleted and be banned if prior arrangements have not been made, for example. Don’t do that.

https://old.reddit.com/r/DataHoarder/comments/sq6wbq/please_...

toomuchtodo 8 hours ago

It's incredibly frustrating. The Internet Archive offers a Vault product, where you pay $2-3/GB one time for perpetual storage into the future of your collections, items, media, etc. This pricing was previously predicated on the cost decline curve of storage. It's gotten a bit more expensive due to the AI bubble inflating the cost of storage, but to your point, the Internet Archive is a superior custodian than some rando tier 2 cloud provider who won a contract from a non profit and will lose all of the data when they go bust.

https://archive-it.org/vault/

(huge fan of Stokes as a fellow archivist, recommend the documentary on her: https://en.wikipedia.org/wiki/Recorder:_The_Marion_Stokes_Pr...)

gwbas1c 2 hours ago

When I worked for Syncplicity, we offered an on-site version for "cloud" storage specifically for this reason. (Ok, not specifically for this reason, it was because customers demanded it and an on-site version of our product was a great differentiator in our niche.)

ktm5j 7 hours ago

> This wouldn't have been an issue if the organization bought a $1,000 NAS and populated it with a few hard drives.

Okay hang on now.. that strategy comes with its own risks. Risks that I imagine PBS was trying to avoid by using a third party that specializes in archival data storage. This is a silly takeaway.

Edit: I was too quick to comment. I think they are suggesting that the NAS should have been used in addition to the third party storage, which is actually a great takeaway.

jerf 7 hours ago

I read it as a statement of just how little data this is by modern standards more than anything else. This company is going out of business and PBS is losing this valuable data, and there's legal drama and multiple corporate entities involved, and if you read all that you might think this is some amazing amount of data that is actually difficult to deal with. Instead it's something I could stroll down to Best Buy right now, plonk down my personal credit card, and walk out with enough stuff to do a credible backup job myself, and we're not even challenging my credit limit or anything.

10 years ago, this was a lot of data. It isn't anymore and it makes it that much more bizarre that they're having that much trouble getting it back. It would be less to just give them access and let them download it themselves and perhaps stick it somewhere else temporarily than to pay lawyers to deal with legal filings.

To put it in vaguely physical terms, what once was a university library is now a good solid bookshelf full of stuff. Legally wrangling over a huge library is one thing, but if it's just a bookshelf, metaphorically, let them come in for an hour and clean it out themselves rather than bringing in the law. Obviously not a perfect metaphor on data size, this is more about how lawsuits are more of a hassle then just giving it to them.

ameliaquining 6 hours ago

The reason nobody's just giving it to them isn't because the amount of data's too much of a hassle, it's because nobody can figure out who has the keys to the now-defunct storage company, and Iron Mountain quite reasonably won't hand out their customer's data to a third party without a court order.

jerf 6 hours ago

mindslight 6 hours ago

> 10 years ago, this was a lot of data.

More like 20 years ago (sorry). 10 years ago this would have been slightly stretching, but not by much - 11x8TB raidz3. Shuckable drives would have cost $3300 (plus the chassis), and already out of the husk probably 1.5x more. So let's say $5500 total even back then. (I built my current array around the same time)

Funny, these days you could do it with 4 spindles (4x24TB raidz2) but with the rampant price inflation in storage, you're still looking at $4500.

js2 6 hours ago

ndiddy 7 hours ago

> It's not clear if the channel has backups of its data, but based on its determination, we suspect not. This is strange, though, especially for a major organization, as one can easily purchase a six-bay NAS on [Amazon] and populate it with [the best HDDs].

I think they just put that stuff in so they could shill their affiliate marketing articles rather than out of any actual concern.

MostlyStable 7 hours ago

Having that be there only backup solution would have been silly and dangerous. Having it be part of their overall backup solution including with something like the provider would have been smarter and better and prevented this entire problem

thebitguru 6 hours ago

The point still stands, but in what world can you build a 50TB NAS for $1,000 these days? I want to go there

nairboon 6 hours ago

$1000 is for the NAS, they still need to populate it with a couple of drives.

dghughes 6 hours ago

Yeah I bought a five bay Synology NAS two or three years ago I think it and three 18TB WD Red drives total cost $3,000CAD? I was going to save up for two more drives. Now each drive is $1,000 CAD a 150% jump. edit: I checked $1,350 each so about 250% jump ugh!

mcmcmc 7 hours ago

3 copies, 2 different media, 1 offsite. One backup is none

anonymars 6 hours ago

Importantly, "one cloud vendor" is also none

embedding-shape 6 hours ago

1 copy, one other media, is better than 0 copies. Clearly 1 != 0.

remuskaos 2 hours ago

echoangle 6 hours ago

Technically you're still correct even when you would advocate for both. Every additional copy increases the risk that the data is accessed by someone else.

mulmen 6 hours ago

What risk? The point of PBS is “other people access the data.”

OutOfHere 7 hours ago

A NAS is at risk from malware that can erase all of it. 100GB Bluray discs exist and work more easily for archival storage, as does multi-terabyte tape drive storage, both of which can stay disconnected At least two offline copies, combined with error correction codes, are advised. A cloud backup is also advised.

Melatonic 4 hours ago

It's really too bad the disc based storage options made after Blu-ray were discontinued. They made a lot of progress and seem a lot more user friendly than tape.

dehrmann 6 hours ago

> since 2019

At that point, why wouldn't you pick a major cloud vendor? This feels like more of a governance failure.

adolph 7 hours ago

Not PBS but an affiliate broadcaster and the data is not lost as in destroyed, but legally encumbered.

Full headline: PBS broadcaster loses access to 50TB of data comprising 70 years of TV history after contracted cloud storage vendor goes defunct — public TV channel sues Iron Mountain data center, which hosts archival materials, to ensure preservation

The channel’s attorney also reached out to Iron Mountain to inform the company of the pending case in Colorado; Iron Mountain finally admitted to holding the data. Iron Mountain initially agreed to turn over Nine PBS’ data, but it eventually backtracked and claimed that OSS owned the data it stored. Because of this, Nine PBS now has no choice but to sue Iron Mountain, too, to ensure the data is not deleted.

ApolloFortyNine 5 hours ago

> Iron Mountain initially agreed to turn over Nine PBS’ data, but it eventually backtracked and claimed that OSS owned the data it stored. Because of this, Nine PBS now has no choice but to sue Iron Mountain, too, to ensure the data is not deleted.

This does make sense. I'm guessing the first request some rep just went sure its you're data why not, but in reality, it's OSS's data, and you paid OSS to store it. It's also likely encrypted in someway.

TLDR still, is especially when it's a reasonable amount of data, just have more than 1 backup.

RevEng 4 hours ago

I store my belongings with a storage company. They rent facilities from a property owner. The storage company goes under while my stuff is still in the storage unit. I go to the property owner and say my stuff was in there. They say, no, that's owned by the storage company. Incorrect - the belongings were owned by me the entire time, the storage company was just holding it for me. I need to prove it was mine, but I don't lose property rights just because it's in someone else's possession.

Likewise if I store data with a cloud provider. Sure, Iron Mountain shouldn't just offer it up without proof, but if I give them notice of a legal case they should be sure to hold on to it, and if I win the case they need to hand it over to me. All I need to do is provide proof that I am the rightful owner of those goods.

ApolloFortyNine an hour ago

Good4boothee 6 hours ago

Isn't 50TB just 6 years of videos, in even the best case (1GB/h)?

undersuit 6 hours ago

This local PBS wasn't playing it's own footage 24/7. The data in question could be just their local segments, an hour or two of local coverage and maybe their fundraisers.

reaperducer an hour ago

Isn't 50TB just 6 years of videos, in even the best case (1GB/h)?

They weren't recording in 4K last century.

One hour of 1970's-grade NTSC video is around 300MB.

More to the point, it's not like they archived 70 continuous years of video. Many local PBS stations produce an hour or less of video each week. This being a St. Louis station, however, it's probably somewhat more.

roughly 6 hours ago

Calling out Nine PBS for not accounting for the fact that their vendor could effectively just decide to commit crimes to get out of their contract and their vendor’s vendor could just decide to compound the problem in the face of a court order is wild. Yes, we’ve all learned to anticipate everyone else on the planet being an absolute shitheel; no, Nine PBS did not do anything wrong by assuming the professionals they were paying to render a professional service to them would do so. We’re all paranoid engineers, but this is absolutely no goddamn way to run a society.

ck2 5 hours ago

even r/DataHoarder won't be able to help that one

anarticle 3 hours ago

Drives are cheap, data is expensive.

I work in several labs where I have to give this advice, which some labs are smart enough to make an ersatz backup that we store somewhere (PI's house) as a cheap offsite. Even a partial recovery is great in the face of fire/flood/explosion, or the most common error: IT fucks it up and then says "oh well".

Hope someone has some copies and they can rebuild, what a nightmare.

RIMR 6 hours ago

From the article:

>This wouldn't have been an issue if the organization bought a $1,000 NAS and populated it with a few hard drives.

Look, I know that a certain percentage of Tom's Hardware articles are just sales pitches for a NAS, but this is asinine. Iron Mountain deals largely in tape storage. 50TB of tapes fits in one of their small archive boxes. If they're using the latest tech (LTO-9), it fits on 3 tapes.

This is exactly how you are supposed to store archival media for decades, not on a NAS. A NAS is for storing the files you need to actively access.

Melatonic 4 hours ago

How do we know the content isn't on BetacamXR or straight film reels ?

eviks 4 hours ago

Not really, you're never "supposed to" rely on a single company with 3 tapes for your only copy

blltprfmnk 7 hours ago

Title should be updated to reflect the fact that this is a single PBS station.

cootsnuck 7 hours ago

That made me feel relief until I realized it's my own local PBS station.

toomuchtodo 7 hours ago

Any interest in connecting me with someone there so I can attempt to obtain a copy for the Internet Archive?

hnburnsy 5 hours ago

Pretty clear that this is AI copied slop that no one at Toms Hardware bothered editing as it has no clarity that Nine PBS is the PBS affiliate in St Louis, Missouri.

Here is the source article...

https://current.org/2026/08/nine-pbs-sues-iron-mountain-over...

ButlerianJihad 7 hours ago

Ah, "Channel Nine PBS", not a cluster of nine pbses