Uber shuts operations in Nigeria and Uganda with immediate effect (bbc.com)

113 points by yakkomajuri 6 hours ago

jhogervorst 5 hours ago

According to some people on X, they shut down immediately, while rides were still active. Sounds like an unplanned (and quite crazy) action.

https://x.com/gergelyorosz/status/2095256757178188113

embedding-shape 5 hours ago

Given Uber is one of the few companies who are lucky enough to have a separate page for all the controversies on Wikipedia (https://en.wikipedia.org/wiki/Controversies_surrounding_Uber), they also have their own fair of experience with police raids on their offices. They've also used "‘kill switch’ during raids to stop police seeing data" (https://www.theguardian.com/news/2022/jul/10/uber-files-leak...) before, so I wouldn't be surprised if this was some sort of legal "kill switch" or whatever that got triggered, so they can get rid of everything faster.

bossyTeacher 4 hours ago

> They've also used "‘kill switch’ during raids to stop police seeing data

If Uber wasn't a VC backed company, they would have been charged with destruction of evidence or similar.

minraws 4 hours ago

linkregister 2 hours ago

segmondy an hour ago

It was planned. What's Nigeria and Uganda gonna do?

1970-01-01 5 hours ago

This is hilarious. They are legally kidnappers at this point. No reason to even stop the ride and let you get out for free.

tristanj 5 hours ago

Makes sense, Uber's 30-50% cut is far too much. How can they compete with inDrive which only takes 10%. And on inDrive you set your own fare.

Rides are 20-40% cheaper elsewhere, why would anyone pay extra for Uber?

Loughla 5 hours ago

I would pay extra because I don't want the cognitive load of haggling on the cost. When I want/need A ride, it's because I'm either overloaded, away from home, or drunk. These are three times that I didn't want to bother with any more nonsense.

mr_00ff00 2 hours ago

Having used it in Mexico, they usually have a suggested price that you can just pitch with, and usually people would accept that or add a tiny amount on it.

samrus 4 hours ago

Its not that much. And you can just bypass it by accepting the first offer you get

landl0rd 3 hours ago

bdangubic 4 hours ago

haggling when drunk is super fun

mythrwy 4 hours ago

blovescoffee 5 hours ago

One anecdote for a datapoint: Not sure if it's better now but I've lost a phone in an InDrive and I've lost an expensive bag in an Uber and it was significantly easier and less sketchy to get the bag back. I'm not a price sensitive rider so the insurance of a reputable 'comfort' tier Uber driver paid off. The InDrive driver made me get another ride to him then demanded $1000mxn (~$55usd) to return my phone. The Uber app had me pay ~$250mxn if I remember correctly and the driver promptly returned the bag.

tristanj 4 hours ago

I have a controversial take: outside the US/Europe, Uber is mostly a tourist app.

If you actually live in developing regions:

1) your income is much lower, and you are quite price sensitive. The Uber price premium (20-40%) hits much harder.

2) the Uber alternatives are noticeably cheaper for the exact same trip.

Regarding your experience, if you were local, that inDrive driver likely would not have tried to extort $1000 MXN out of you. They saw you were a visitor and took advantage of you.

In Nigeria or Uganda there are few tourists, so Uber cannot rely on a stream of price-insensitive travelers to fill their cars. It makes total sense why they struggled in (and gave up on) the local market there.

quirino 3 hours ago

dhruvrrp 3 hours ago

mvdtnz 4 hours ago

croes 3 hours ago

Could simply be because it’s a phone which nowadays is a considered bigger loss than a bag means bigger chance of extorting money to give it back.

itake 22 minutes ago

Can't speak for InDrive's safety rating, but I would pay 30-50% more for Uber's safety tech (on a $5 ride) than a company with less funding.

(I'm ex-Grab).

augment_me 2 hours ago

People like the knowledge that they are not being ripped off by the person they are interacting with. On Uber you are essentially guaranteed that you are paying the absolute max that you would accept algorithmically, and the driver is getting the absolute least they would accept to drive for. If the balance shifts in any way, someone is ripping off the person they will interact with.

Since the customer knows less about how much things should cost, they are more likely to be ripped off. People pay a 30% premium to ensure that they dont feel ripped off alone.

rolandog 19 minutes ago

That means Uber is screwing the driver and customer the algorithmically maximum amount. It should be less, and it should be in the driver's favor. They should be able to afford a decent living.

itsamario 3 hours ago

Insurance goes up. Who knows how much liability they need to cover transportation. They likely deal with claims of being kidnapped or held hostage by driver on a regular basis.

Razengan 3 hours ago

Man in some of the shitty countries I've had the misfortune of living in, taxi drivers were outright predatory and sometimes downright hostile. Uber was a godsend in such environments.

486sx33 5 hours ago

30% is fair. Don’t like it start a cab company

melodyogonna 3 hours ago

Uber was never really in Nigeria much, despite apparently being here a long time. I use ride-hailing a lot, and I've never used it because it is not available in my state, or in most states, for that matter.

TZubiri a minute ago

I read that in Nigeria (may misremember), the fares set by uber were too low (possibly it was a long-tail country with some incorrect exchange rates), so the drivers and riders had a custom of agreeing to different fees, I believe it came to the point where drivers would share an image or a copypasta with the actual rates and would ask the passenger to accept before picking them up.

alephnerd 5 hours ago

Bolt (the CEE ridesharing app) is the primary player in Nigeria. In Uganda it's primarily a bunch of local startups.

brazukadev 2 hours ago

Lovely. That's tech creating good jobs. I hope Uber leave my country too.

itake 18 minutes ago

Bolt lost their license in Thailand due to poor safety tech after a Bolt driver (that borrowed another account, didn't have a license) attempted to kidnap a school girl [0].

Bolt creates 'good' jobs for criminals, but I don't think that is what we want.

[0] - https://www.khaosodenglish.com/tech/2026/05/12/bolt-tightens...

hduto 5 hours ago

Driving for Uber in Lagos I suspect has to be very challenging

33MHz-i486 3 hours ago

has Uber had a positive ROI on the billions invested in it? I am pretty sure the return on the preferred price from the late rounds 10 years ago is basically zero. Net income has always been negative or close to zero. From a consumer perspective, in late stage cities, uber rides are the same or more expensive than old taxis, and the quality of vehicles is lower. what was it all worth?

apsurd 2 hours ago

at $156B market cap someone sure is making money.

I've no say in the manner in which they ran/run their business but judging a mega-corporation on lemonade-stand level accounting is a fool's errand.

lmm 32 minutes ago

> at $156B market cap someone sure is making money.

So 50x Pets.com or 2x Enron.

> judging a mega-corporation on lemonade-stand level accounting is a fool's errand.

Disagree. Unit economics matter and can help you cut through a lot of hype and nonsense. "Where's the money coming from?" is always a good question to ask. Sure, sometimes a megacorp loses money on each transaction and makes it up on float or whatever, but that's at least worth knowing if that's what's going on.

apsurd 10 minutes ago

33MHz-i486 2 hours ago

thank for your lovely ad-homenim and downvote. truely a thoughtful intellectual debate on the merits of the premise.

apsurd an hour ago

swimminglala88 5 hours ago

why they do that

tristanj 5 hours ago

In developing countries, the taxi market is largely unregulated and Uber faces actual competition. Uber cannot compete on price in these regions.

wolvoleo 4 hours ago

Even in countries where taxis are regulated, sometimes Uber is more expensive but safer. Like in Romania. When I used to go there a lot the official taxis were mandated to offer such low standardized rates that there was a lot of scamming going on. One of my colleagues was basically abducted by a taxi driver (taken to a dangerous gypsy area and told they would kick him out of the car unless he paid them hundreds of euro). Uber was a lot safer because you have tracability on the driver, but more expensive too. And there weren't a lot of them.

There were ways to get safe drivers in some cases by booking them through the yellow machines. But in the end the company hired private drivers for us. Though personally I would just use the metro and tram a lot too :P If you know where you're going it's not a dangerous place.

Not sure if the taxi situation is still as bad there by the way. I would hope not.

chermi 4 hours ago

Does no one have any memory of what taxis were like and how much they cost? The taxis are gone because they weren't competitive.

SoftTalker 3 hours ago

bdangubic 4 hours ago

adleyjulian 3 hours ago

It is precisely in unregulated markets I would want to use a ride shape app else they'd try to scam you on the price. Multiple times I've had drivers attempt to triple the agreed to price, or I'd have to haggle them down before the ride etc. This was over 20 years ago and Uber and the like did away with all that.

noeltock 4 hours ago

Even in Ukraine, it's far more expensive than the local equivalent which works flawlessly.

ttoinou 4 hours ago

Counterpoint : in Portugal they are regulated under TVDE, and Uber is competitive with Bolt

aleksandrm 4 hours ago

aleksandrm 4 hours ago

In other words Uber did not bribe the politicians enough in their favor, market was not favorable for them, so they exited.

PunchyHamster 5 hours ago

their only leg up in 1st world countries was largely going around any laws governing taxis

tristanj 4 hours ago

mvdtnz 4 hours ago

Read the article to find out.

esseph 2 hours ago

US SOCOM also just pulled out of Nigeria.

The rumor is that this is becoming politically sensitive, so the US DoW is turning things over to none other than Erik Prince (Blackwater, Xe, etc).

Nigeria is an important source of minerals, for example: lithium.

Africa is being hotly contested right now between ISIS, the US / West, China, and state-local political factions.

Robotbeat 2 hours ago

In Nigeria: Lithium totally irrelevant compared to oil. I think people have this really weird idea that lithium is to electric cars as oil is to regular cars, but it’s literally like a factor of 50 less.

myko 34 minutes ago

> US DoW

To be clear, it is the DoD - Department of Defense

Izikiel43 2 hours ago

For lithium, isn’t South America and other parts of the world a better deal due to having the largest reserves and being more politically stable?

oriettaxx 3 hours ago

lucky you!

NamlchakKhandro 2 hours ago

Does this mean that america is planning to bring democracy to uganda and nigeria?