Transit rewards (waymo.com)
244 points by raybb 19 hours ago
dcrazy 18 hours ago
Meanwhile, the 47 Muni bus that connects the Van Ness transit corridor to Caltrain has been “suspended” since 2020, and the extension of Caltrain to the transit center is still unfunded.
I appreciate solutions that meet us where we are, but it’s depressing that we don’t seem to actually have the will to make a sustainable, integrated mass transit plan.
8f2ab37a-ed6c 18 hours ago
In the Bay Area it's easier to create AGI than reliable, consistent, clean public transit.
femiagbabiaka 9 hours ago
The Bay Area has reliable, clean, consistent public transit right now, it's just not evenly distributed
dieselgate 4 hours ago
mixdup 8 hours ago
> The program applies to all 27 San Francisco Bay Area transit agencies that accept contactless Visa tap-to-pay.
Probably has something to do with that. Why on Earth are there 27 different transit agencies in the Bay Area? Probably should be a single digit, no?
zardo 7 hours ago
striking 5 hours ago
mitxela 11 hours ago
They haven't created AGI either, they're just applying the CADT development model to money.
dorianmariewo 9 hours ago
zitterbewegung 6 hours ago
One of these doesn't require a multi-decade approval process for good reason. (Figuring out the logistics and civil engineering planning is a real thing and building it out isn't trivial) . Of course this could change
timmmmmmay 6 hours ago
sagarm an hour ago
ihsw 8 hours ago
It is a plain fact that there would be more interest in public transit if it was as clean, as safe, and as reliable (if not cleaner, safer, and more reliable) than driving using personal vehicles.
doctorpangloss 8 hours ago
infecto 8 hours ago
tristanj 18 hours ago
The reason there's not more public transit is because the economics are terrible. Looking at the financials:
Cost per passenger trip:
BART: $1.07B operating expenses / 59.5M trips = $16.92
SF Muni: $1.13B / 160M trips = $7.06
Caltrain: $225M / 9.1M trips = $24.73
Passenger Fare collected per trip:
BART: $259M / 59.5M trips = $4.35
SF Muni: $111M / 160M trips = $0.69
Caltrain: $58.7M / 9.1M trips = $6.45
Subsidy per trip:
BART: $12.57
SF Muni: $6.37
Caltrain: $18.27
Cost per passenger mile:
BART: $1.07B / 892.5M passenger miles = $1.20/mile
SF Muni: $1.13B / 312M = $3.62/mile
Caltrain: $225M / 177.5M = $1.27/mile
Subsidy per passenger mile:
BART: $1.07B / 892.5M passenger miles = $0.84/mile
SF Muni: $1.13B / 312M = $3.26/mile
Caltrain: $225M / 177.5M = $0.94/mile
Every single ride requires a $6 to $18 subsidy, paid for by tax dollars.For comparison, federal spending for the interstate highway system is about 2-3 cents per passenger mile.
jcranmer 17 hours ago
> The reason there's not more public transit is because the economics are terrible.
The reason we don't have roads is because the economics are terrible. The government gets $0 per trip [1], but it costs billions of dollars a year in operating expenses.
Wait, that's not how it works.
[1] Federal gas taxes don't count, because those go to the Highway Trust Fund which funds road construction, which is not an operating expense. State gas taxes may vary. Although toll roads also properly charge people user fees, although for some reason, lots of drivers complain about how expensive tolls are...
skinfaxi 3 hours ago
tim333 an hour ago
tristanj 14 hours ago
xnx 11 hours ago
anewhnaccount2 17 hours ago
Infrastructure for cars is massively subsidised too. Since tansport is infrastructure it it interacts with everything else (eg less cars in the city => less spending on car infra) and has a lot of positive externalities. The investment pays back in positive outcomes which can also be quantified in terms of money of you like. It's like you've got a balance sheet but you're filtering it to only look at two items.
Zacharias030 15 hours ago
skew-aberration 17 hours ago
Yes, but public transit does create value - the question is who captures it.
BART likely created huge profits for people who owned land in the areas it services - house prices and rents would have increased substantially. Public investment, private profits. Subsidies in the form of low-cost fares like this are just further welfare for the landowners.
Interestingly, about a third of BART's cost was acquiring land - if/when that same land is cleared and sold on market, the project would have operated at an enormous profit. Certainly, BART's current assets would far exceed 'total fares collected'.
idbnstra 5 hours ago
wallst07 10 hours ago
xnx 11 hours ago
milesskorpen 17 hours ago
Cars are also subsidized (roads) - isn't that what taxes are for?
If we could go back to pre-pandemic ridership levels, the subsidy rate would be inverted (fares covered 70% versus 30% now). Public Transit struggles with low utilization. It'll take 10+ years to get back to that ridership level though.
tristanj 17 hours ago
tyre 17 hours ago
iirc the NYC subway is only about 40% subsidized by fares. I’m happy to pay more in taxis for it to exist and subsidize lower income residents. There are huge economic benefits to the city that you’re not factoring in.
Not everything has to be directly money making.
If anything, the Bay Area needs significantly more public transit. BART in particular is mostly useful between cities, in my experience. You can’t go from the mission to cow hollow or dog patch to north beach, let alone anywhere to the ocean.
Also, subways don’t have much (if any) marginal cost per passenger. The issue isn’t cost but ridership. Ridership will increase with utility, which requires political will, which does not exist.
SF could be so much more.
trollbridge 9 hours ago
codedokode 16 hours ago
For another comparison, Moscow Central Diameters system (electric trains traveling from Moscow to nearby small towns) has 4 lines, 137 stations, 188 miles total length. It uses united fare payment system with buses and subway and transfer from a train to the subway is free of charge. Fare is about $1-$3 depending on the route. To be fair, it goes through Moscow at a slow speed and takes an eternity to get anywhere, and its range is limited [1].
Moscow subway [2] has 17 lines and 309 stations. In newer cars, 2 USB-A sockets are available near every seat, ready for robots.
hcknwscommenter 7 hours ago
You are completely ignoring the MASSIVE benefit the transit provides to the city. It allows densification. It allows people to get places without driving (and thus without parking). It frees up roads/traffic for those who do decide to drive.
dcrazy 17 hours ago
But the Bay Area’s highway networks are at saturation during peak hours. 101 and 280 are at least as bad as before the pandemic.
We have under-utilized transit corridors that could alleviate much of this strain if they weren’t so damn far away from where the people sitting in traffic want to go.
culi an hour ago
If you think that's bad, you should look at the financial returns on highways and roads! A much grimmer picture
vkou 15 minutes ago
What is the amortized cost of all the cars, car infrastructure, driver monitoring and enforcement, parking easements and lots, gasoline, insurance, harm to people inflicted by uninsured drivers?
What would be the cost of turning all those transit trips into car trips? Would rush hour start at 5 am and end at 10 pm?
lxgr 14 hours ago
Are you arguing that specific past bad economics are somehow indicative of a theoretical hard ceiling for any potential future performance? If so, how are other places in the world then regularly above that ceiling?
Fire-Dragon-DoL 17 hours ago
Yeah but the cost per passenger is in the hundreds due to private car ownership
tyzoid 17 hours ago
Are you factoring in fixed costs to that estimate? That may be partially misleading if so.
tristanj 17 hours ago
what 17 hours ago
anon7000 16 hours ago
I mean my own PERSONAL per mile cost for a car is around $1/mi/yr, and it has a low interest rate loan and well below average monthly payment. Accounting for car insurance, gas, and maintenance.
And that’s not even counting for however much I’m subsidized on the highway and road systems I don’t pay anything to use.
Public transit is definitely expensive, but the alternative is also very costly and also regressive. The goal with public transit is to provide a low-cost, high-density way to move people around the city. It’s a public service, it shouldn’t be making profit. Car ownership is more expensive in total and very space-inefficient. Cities don’t have room for space inefficiency.
dml2135 9 hours ago
And how much do people spend on cars, gas, maintenance, insurance, parking, etc.?
mlmonkey 6 hours ago
This is the sad truth.
A lot of people are commenting about "externalities". That's just handwaving.
The real solution is to increase the ridership and the frequency. Public transit must be _reliable_. I live in SF and experience Muni's unreliability first hand.
The reason a person would prefer to drive over taking the Muni is a simple one: she knows the car will be there when she's ready to head back. Muni, on the other hand: one never knows when the next bus will come or if it will come at all. And then the City hands out Muni passes to all homeless people, regardless of behavior. Yesterday I sat down in a Muni train and guess what? A used piece of TP (about a foot long) was blowing around on the floor and everybody was playing dodge-the-TP, trying to jump out of its way. Buses and trains are often not cleaned at the end of the day.
Question is: why doesn't the City subsidize Uber/Waymo etc. also to the tune of $6.37/trip (inside SF)?
dadoum 14 hours ago
Looking at the financials outside the US might also be relevant. There are no reasons for the US to be special here in my opinion.
throwaway473825 12 hours ago
Barbing 17 hours ago
Blew my mind when I learned that about Caltrain. I thought tickets felt a little expensive, then I learned what it really should cost.
You know subsidy per train passenger mile?
tristanj 17 hours ago
lapkaaaa 14 hours ago
it's almost like public transport is a service and not a for profit business
xnx 10 hours ago
trollbridge 9 hours ago
Gigachad 16 hours ago
I wonder if something like this could improve the economics of public transport though. Passengers do the bulk of their travel on the well used train line, and then the last part of their trip is covered by waymo which could be more cost effective than running mostly empty busses.
Arkhaine_kupo 9 hours ago
> unning mostly empty busses.
I always like being the person that points out that cars have on avg 1.5 passangers.
Meaning a bus (avg size of 2 medium cars) with just 4 people is already a better use of space on the road.
So while well utilised infrastructure might look prettier, the current misuse of infra is so vast that even minor use of public transit would already bring benefits.
ggreer 6 hours ago
tristanj 15 hours ago
The best formula for public transit is the Rail plus Property business model. In Hong Kong, the MTR Corporation buys up land adjacent to a planned future station, then builds the station afterwards. Then makes money from renting out the properties adjacent to the station.
JR East in Japan operates in the same way: it makes the majority of its profit from the real estate, malls, and hotels it operates adjacent to its train stations.
LikesPwsh 14 hours ago
mitxela 11 hours ago
Gigachad 13 hours ago
Vinnl 10 hours ago
This is why the main train company in the Netherlands has dirt cheap bike rentals at most train stations. Saves a bunch of last-mile headaches, as a traveller.
simiones 12 hours ago
The problem is that personal vehicles inevitably leads to unsustainable traffic. Now, for low traffic areas, driverless cars might be an acceptable solution. But for busy areas, the geometry of transporting 1M people in cars vs buses is simply inescapable.
skybrian 10 hours ago
Gigachad 12 hours ago
ButlerianJihad 9 hours ago
Taxis are not efficient or cost-effective for short trips, so they’re not an ideal last-mile solution. I’d rather rent a scooter, personally.
However, if I need to make an appointment on time, or just reduce morning hassles, I take a Waymo, but afterwards, I may be inclined to take public transit in the return direction. Same distance, similar route, but distinct criteria for budgeting time, money, and mental health.
redwood 9 hours ago
For completeness isn't there a Muni (streetcar) line that covers this route?
novia 18 hours ago
Waymo pays you $2.85 in Waymo credit to take the train
(Waymo takes $2.85 off your next ride if you take the train)
I live in East Bay, and I often take gratuitous Waymo trips all the way across the city to Embarcadero Station to ride BART back home. I do this because I like seeing the pretty skyscrapers and the bustling city and the pretty townhomes painted interesting colors. They may want to rethink their reward structure a bit to avoid paying out to people like me.
aix1 17 hours ago
> They may want to rethink their reward structure a bit to avoid paying out to people like me.
Maybe, but who is Waymo to decide whether your trip was gratuitous? Perhaps you had brief business in Embarcadero and chose the particular mix of modalities for one reason or another (timing; or had to carry something heavy one way but not the other etc).
globular-toast 14 hours ago
Indeed. Most people travelling around by taxi or public transport could be considered gratuitous anyway. You're probably not carrying a load of tools to do any work. You're more likely going to a bullshit job, going to meet friends, going to a concert or buying shit you don't need etc.
novia 5 hours ago
evmar 18 hours ago
A trick I learned from an east bay friend is that (when possible) the bus across the bridge is way nicer than the BART under the bay, especially around sunset.
HaloZero 16 hours ago
The NL and other transbay buses are so fantastic. They do get stuck in bridge traffic though.
andrepd 16 hours ago
novia 17 hours ago
Yeah but then you're on a bus...
alex_duf 16 hours ago
lern_too_spel 17 hours ago
Animats 16 hours ago
> Waymo pays you $2.85 in Waymo credit to take the train
After you "link your Visa card", yet the reward is in "Waymo cash", which expires in 90 days and can only be used for Waymo. That's just something on your Waymo account, not real money. They must want access to your Visa card data.
brainwad 16 hours ago
It sounds like Visa is coordinating the transfer data between agencies, and Waymo has just signed up to the existing program as if it were a transit agency.
tgsovlerkhgsel 9 hours ago
saturn8601 16 hours ago
What would they be able to get by linking the card? I thought that would just facilitate immediate charges/refunds to the card since the card is stored.
miki123211 14 hours ago
novia 14 hours ago
lxgr 14 hours ago
The target audience of this offer presumably takes Waymo at least occasionally, so how is a Waymo credit "not real money"? And what does transaction data have to do with this?
ThePowerOfFuet 16 hours ago
They want to reduce the friction for next time: then you'll already have a card linked.
OR, if it's Visa only, it's a comarketing stunt.
lxgr 14 hours ago
m4rtink 13 hours ago
Company scrib for the 3rd millennium - now with mandatory expiration!
vasco 16 hours ago
Google probably has the most credit card data already. Maybe even more than Visa since they work with multiple payment networks.
mahboi 16 hours ago
What's wrong with paying out to you for this, the fact that you'd do it even without this promo?
novia 13 hours ago
Oh, I think it's a great idea to reward people for taking transit because it will help reduce traffic on the road and allow the Waymos to operate in tighter loops, increasing availability to other passengers, and possibly even bringing costs down as a result.
My selfish trip all the way across the city instead of to the nearest convenient transit station makes things worse for everyone except for me :)
To make it more clear why this would be the case, imagine that everyone in the city behaved as I did, all taking Waymos to this same train station, even if it was far out of their way. Almost all the Waymos would start at that train station after dropping other people off, and they would have to drive to get the next person, so you can think of each trip as a loop. Some of the loops would be very small and fast, for people who happen to be close to that train station, while others would be very long, for the people who started all the way across town. Less cars are needed to accommodate the short loop trips than to accommodate the long loop trips, and since there are a limited amount of cars, people will have to wait longer to complete their trips.
If instead you imagine that each Waymo that's driving around initializes on a grid around the city, with, idk, 10 blocks between each of them, and the people who want a ride, also equally distributed, all instead get a ride to their nearest transit station, the loops are shorter, which means more people can receive service.
mahboi 5 hours ago
asimovDev 15 hours ago
I sometimes take the slower and older commuter train back home from the office during "green months" as I call them (May to September) to enjoy the scenery and the ambient clickclacks of the train wheels.
nonethewiser 18 hours ago
I never considered that. But if you dont have to be anywhere else why not.
novia 17 hours ago
Make traffic for everyone else worse with this one simple trick
upofadown 10 hours ago
Once you are in the Waymo, why bother getting out just to get on a bus?
In New York, increases in the use of ride services like Uber mostly came from bus and subway riders[1]. If we are being charitable to Google, we might assume that this initiative is intended to reduce the same sort of trend. If we are not being charitable, we might assume that this initiative is intended to encourage current bus riders to expose themselves to the product.
[1] https://www.6sqft.com/mta-says-uber-use-is-the-cause-of-nyc-...
Normal_gaussian 10 hours ago
The answer to both of your points is that mass transit is used for most of the travel and the last mile is taxi equivalent. Being unable to do the last mile is a common reason not to take mass transit, so more usable taxi equivalents tends to increase mass transit use. And most directly, taxi equivalents are often significantly more expensive or significantly than mass transit at crossing cities.
Rebelgecko 2 hours ago
Maybe just an artifact of where I live (Los Angeles), but whenever Ive considered taking Waymo to the train station, it's usually easier and often cheaper to take it all the way to my destination. eg right now a Waymo to the train station is $16, then you wait 0-15 minutes to hop on the train, paying an additional $3.50 round trip. I'm pretty pro-transit, but I can't deny that the ipace is a much more pleasant experience than the train (I can play my music, don't have to listen to other people, guaranteed seating, guaranteed AC, fewer undesired encounters with strangers).
Meanwhile, a waymo to a stadium on that same train line is $26. If you're with 1-3 other people, taking Waymo all the way is a no-brainer.
Ericson2314 40 minutes ago
skybrian 10 hours ago
It makes a lot more sense for Bart. You can go places that don’t even have Waymo service.
infecto 8 hours ago
Last mile simplicity? Yes absolutely it incentives both ways. People taking mass transit and not Waymo and folks taking Waymo only. That’s ideal imo.
tgsovlerkhgsel 9 hours ago
Cost, presumably?
nunez 10 hours ago
Oh man this is brilliant.
Amongst other reasons, I use Waymo for covering the last mile of a trip made by bus or light rail in my city (Houston, TX). Our public transit service is very reasonably priced but it would be awesome to get a discount!
infecto 8 hours ago
I love it. We can argue to death, as usually happens in Waymo threads about public transit but the general truth is mass transit is hard in America where cities are designed mostly around cars. Could it change, sure but most likely not. This seems like such an elegant solution that I hope other cities adopt and use as part of new transit planning.
culi an hour ago
Things are changing though. LA (arguably the car city) has been heavily investing in public transit options. We have decades of scars from the automobile industry being able to drive transit policy to make up for but I think that age is finally waning. Ofc we're still far behind Europe and China where NYC seems like the bare minimum of public transit
jkl5xx 5 hours ago
I like this idea. A simple bus route that delegates to waymos for the last mile seems like the best of both worlds. And maybe easier to develop public transit routes because they can be simpler.
Also hope it can applied to more rural areas eventually too, where driving is the only realistic option. DUIs, accidents, and whatnot are way higher than they ought to be in these places because there’s few or no alternatives. And you’ll never convince everyone to give up their imbibing.
ec965 16 hours ago
I use my commuter benefit debit card to pay for public transit. Notably this does not include rideshares like Waymo. In order to claim the transit reward I could use a personal card to pay for both transit and Waymo, but that leads to considerable friction where I need to collect receipts and submit claims to use my commuter benefit. Most companies in SF must offer a commuter benefit so it doesn't seem like many people will be getting this Waymo transit reward.
dotancohen 15 hours ago
> rideshares like Waymo
I don't live in California, so maybe I'm misunderstanding something. Uber and Lyft were ostensibly originally meant for people already travelling from point A to point B to share the ride with someone and make some money - and still could be used that way. But Waymo had always been a car-for-hire service with no pretension. So why is it grouped together with "rideshare" and not taxis?theamk 6 hours ago
Probably because of UX?
At least in the US, the traditional taxis were terrible - only way to order is via phone call, you have no idea when your car will arrive, nor how much your trip will cost, there is no easy way to send feedback to driver, and there was a good chance for an generally unpleasant experience...
Uber/Lyft changed this all and actually made the car-for-hire services usable. In my circles, this was the real reason why everyone simply stopped using taxis completely the moment any alternatives appeared.
And Waymo has a nice app and clean experience, and won't take you long way so it can charge you more, hence people group it with rideshares, despite it technically being closer to taxi.
(I understand that in other countries, taxis were much better. Before Lyft, I always felt envious while reading about their taxi systems)
theokrueger 15 hours ago
waymo, uber, lyft, etc. are akin to a classic black cab service where you call a number to make a sort of ride appointment. these never needed taxi licenses, as taxis are specifically hailable from the street at will rather than prebooked.
roncesvalles 12 hours ago
I think calling them "rideshare" was always a legal euphemism.
mitxela 11 hours ago
"rideshare" means "taxis" now
xnx 10 hours ago
This program is mainly a fig leaf defense that Waymo can trot out when it is criticized by transit proponents. Which is totally fine by me. Train transit as it exists in the US is largely indefensible. We will be better of the sooner we can rip up the tracks and put those right of ways to better use (AV and bike lanes).
idreyn 10 hours ago
I am not sure which rail right-of-ways in the Bay Area could plausibly be justified for AV lane deconversion. Maybe the ailing VTA light rail?
But an "AV lane" will very quickly converge on the traffic characteristics of a regular road.
tgsovlerkhgsel 9 hours ago
> But an "AV lane" will very quickly converge on the traffic characteristics of a regular road.
A regular road loses capacity with increased speed due to increased distances between cars, braking ripple effects etc.
At 75 mph/120 km/h, two seconds distance is 33 meters, likely enough to fit three more autonomous cars into the same lane.
dzonga 11 hours ago
at times I wonder all that money pumped into uber & Lyft to subsidize rides could've been pumped into electric buses that run 24/7
how much cheaper and accessible transportation would be. on the other side uber Lyft etc enabled plenty of people who were perennially unemployed to gain income. while the subsidized rates are gone, seems the ride share companies are making some of their money on food deliveries instead (another place robots could take over ??)
anyways this is a good move from Waymo if only the program can be maintained for 20+ years.
skybrian 10 hours ago
I think of food delivery in urban areas as a good test case for “are people really going to lose their jobs to robots?” I think it’s gonna be a while? Unless it’s the customer doing some of the work by going down to the street to take the food out of the Waymo.
Delivering bombs is much easier, unfortunately.
Wingman4l7 6 hours ago
They absolutely will. Zipline (drone delivery) is already successfully operating with FAA approval, and is actively fulfilling daily deliveries in multiple metro areas. They just announced a partnership with Uber Eats, who, according to a podcast with the Zipline CEO, wanted all of their current and near-future planned capacity.
Aboutplants 10 hours ago
I use ride share singularly for the convenience. I don’t really think about the cost all that much if it’s “reasonable” and no financial incentive they could provide to link multiple forms of transportation would be enough to overcome that single convenience.
bbor 10 hours ago
I think this would be a perfect time to reflect on your financial privilege :)
lokar 18 hours ago
I would really like a full door to door with one payment. Put in the destination, one price and get a Waymo on each end. React as best as possible to delays, etc.
culi an hour ago
The Transit app is great for this kind of stuff and many cities have integrated their transit options under a single payment system so you could actually do this. It can even take into account if you have a bike or not and you can specify stuff like "avoid busses".
guipsp 10 hours ago
Took me a while to understand what you meant by "on each end". I'm guessing you mean as a connection to some public transit in the middle?
lokar 6 hours ago
Yeah. For example, if I lived in Cupertino, have it manage:
Home -> waymo -> Caltrain -> Waymo -> sf concert venue
For me smoothly
kelnos 18 hours ago
Ugh, looks like this only works if you pay for the Waymo with a Visa card, and also use that same Visa card to pay for transit. I don't use a credit card for transit in SF; I use my Clipper transit card.
I get that integrating with the Clipper system is a lot more difficult, but... c'mon.
smcin 16 hours ago
Yes. Smartphone vendors and CC prefer that you use contactless rather than a physical Clipper card, then they have data on your transit use, also the CC network gets transaction fees.
FYI there was a very informative recent panel episode of Forum: "KQED Investigates Botched Clipper 2.0 Launch" (8/24/2026, audio + transcript)
> KQED’s Azul Dahlstrom-Eckman joins us to talk about his investigation into what went wrong. Clipper 2.0 – a revamp of the payment system used across the [Bay Area] region’s 22 public transportation systems. The new version was supposed to allow seamless rides between systems and coordinate discounts and other programs. But..."
https://www.kqed.org/forum/2010101915014/kqed-investigates-b...
lxgr 14 hours ago
I'm also a fan of dedicated stored-value cards (they're generally much more robust during network or backend system outages), but I can really see the point of offering both in cities like New York or San Francisco.
Tourists trying to tap their credit or debit card and then arguing with the bus driver for a while, holding everyone up, used to be a quite common sight in SF.
kelnos 16 hours ago
I do use a contactless Clipper card, on my phone. I don't think this bit is relevant: getting Visa to correlate transactions is probably a lot easier for Waymo to get done than integrating with Clipper to see if you've ridden transit in the past two hours. That's the same if you use a physical card or one on your phone.
smcin 16 hours ago
pastel8739 16 hours ago
Why do you use clipper? There is no benefit to clipper anymore over a credit card, right? And just the disadvantage that you need to reload it.
josh3736 14 hours ago
Daily and monthly passes are only available on Clipper. Credit cards can only be used for full fare single rides.
kelnos 16 hours ago
Habit, mostly. I also have several hundred dollars of pre-tax transit money on my Clipper card from when I had that benefit at a previous job (and set the paycheck deduction way higher than I should have at the time), and I still haven't used it up. I assume there's rightly no way to get cash back for this, since then I could keep the tax deduction and spend it on anything. (And even if I could get the cash back, likely it wouldn't be worth the hassle vs. just continuing to use the Clipper card. The card is on my phone, so it's not like the experience would be any different.)
Also I don't mind saving SFMTA a bit on transaction fees. I'm sure the total transaction fees are lower with me periodically topping up my Clipper card, than if I used a credit card for every ride. I expect me doing this is probably only saving a few dollars per year at most, but it makes me feel good to support my local transit authority even in a tiny way like that.
rob74 16 hours ago
The point still stands. Regular transit users generally don't pay per ride, they use monthly passes. Or aren't those a thing in San Francisco?
lxgr 14 hours ago
mahboi 15 hours ago
Last time I used BART, I had no idea you could use a credit card at the turnstyles. They've changed how this works like 20 times, and it never worked well.
pastel8739 6 hours ago
HaloZero 16 hours ago
I mean it does save the public transit utility a lot of money in transaction fees so I'm happy to deal with it for that. But the main benefit is pre-tax transit benefits if your company offers it. It can go into a clipper card easily.
chinathrow 15 hours ago
There is absolutely no need to have this Visa only.
lxgr 14 hours ago
Presumably Visa is subsidizing this in some way, if only by offering data sharing or access to some rewards platform to Waymo (they need to know about your Muni rides somehow to issue the credit, after all).
HaloZero 16 hours ago
It seems odd that they want you to pay for transit with your visa. That excludes a lot of travelers who might have passes on their transit cards. Less common in the Bay since all our transit providers are different but I used to pay monthly for the Muni + Local BART pass all the time when I lived in SF.
brainwad 16 hours ago
They want to get on the margin to try transit, not subsidise people who already have passes.
alex0015 16 hours ago
I have a clipper card and take VTA regularly but not enough to make a pass worth it. Commuting 3x a week, I may as well be paying with a Visa.
bjackman 15 hours ago
Does anyone know what the play here is?
(Is it given that there's a play? Waymo is culturally a little distinct from Google so from personal experience I can't actually rule out that they're just doing this coz they think it would be good for the world).
Asraelite 13 hours ago
I would bet it's part of the larger campaign by credit card companies to make contactless payment the only option for as many things as possible.
The more people use it, the easier it is to remove alternatives. Then everyone's movements and spending habits are tracked.
johanvts 15 hours ago
The way they mention the governor immediately made me think this is mainly to gain political capital.
jtbetz22 12 hours ago
I suspect they are fielding complaints that autonomous vehicles increase road traffic, so they want to show that they are encouraging the use of public transit. Uber and Lyft have long been blamed for an increase in overall traffic.
raz32dust 17 hours ago
Nice idea. But too many ifs and buts, and it's too little to really change habits. Besides, waymo's main issue seems to be supply right now. I can never get one when I need it.
I wish the government would rather invest in better public last mile connectivity programs or higher frequency trains and buses.
rob74 16 hours ago
Well, Waymo could be seen as a last mile connectivity program. That's actually the "end goal" for robotaxis: not just replace taxis, Uber etc., but offer an alternative to owning a car.
kwhitlock 10 hours ago
Rewards are a nice bonus, but reliable, frequent service that actually gets me places on time is the ultimate reward for transit users.
torvin92 10 hours ago
My city tried this, mostly just gave existing riders a few bucks off. Never moved the needle on getting new people out of cars.
Mbarley 11 hours ago
Tried a similar app once; the rewards were so minimal it barely incentivized taking the bus over driving. Needs better carrots.
stego-tech 5 hours ago
This feels backwards to me, as inner-city transit is generally well-served by bus, rail, or walking.
It’s Commuter Rail where this is a net benefit, and honestly the target I’d go after were I Waymo, because selling these vehicles as fleets to large metro services as last-mile for commuter rail service (where busses would travel further with less passenger density) makes a lot of sense compared to huge parking lots.
In the mornings and evenings, the Waymos shuttle commuters to and from the rail station. At all other times, they provide last-mile transit where bus lines can’t reach effectively or consistently. If the cost can be covered by your transit pass, or a transfer can act as a discount, then that’s even better.
zlokki 10 hours ago
Americans will come up with anything just to avoid learning experience of socialist countries in public transport design.
ripvanwinkle 16 hours ago
Why would they do it. Is it for marketing ?
aprilthird2021 16 hours ago
Bc if they cement their status in people's minds as a last mile solution (there are other cheaper ones: bay wheels, lime scooters, etc.) that's an extra fare they didn't get before at a cheap customer acquisition cost ($3/ride)
Segv77 10 hours ago
Imagine a decentralized system rewarding actual transit usage with tokens. That could actually work and incentivize more.
ButlerianJihad 9 hours ago
Ridership of public transit has grown dramatically in the past 20 years, here in the Phoenix Metro area. I’m excited about this new offering, and I hope it is expanded as described!
redwood 9 hours ago
As a Bay Area native I think this was the first time I've ever seen the accent over the E in "San José"
petterroea 14 hours ago
Embrace, extend, extinguish.
The sad reality is that it is practically impossible to tell a good act apart from one with ulterior motives. It could be just a cross promotion, but it could also aim to be friendly to lawmakers or to grow in ridership with the goal of extinguishing the competition.
The VC playbook heavily suggests the latter
eleventen 9 hours ago
Exactly. No way to tell what's behind this. Once waymo has total market dominance and exists in every city, it's hard to imagine them continuing to support local transit. The thing about Embrace, Extend, Extinguish is nobody suspects it during the Embrace phase because good motives and bad motives look exactly the same.
Lammy 17 hours ago
> Public transit networks and shared autonomous vehicles are part of a complementary mobility ecosystem. As transit agencies modernize their payment systems to accept tap-to-pay debit and credit cards, multimodal trips are becoming more convenient than ever.
What a tonal shift immediately after the intro paragraph. I have to wonder how many times this went back and forth with PR and Legal to end up with this particular wording and to be the very first thing they stress after the basic facts. Especially the word ‘shared’ in ‘shared autonomous vehicles’ to connect people's thinking to ‘public’ transit. They even make sure to repeat the word ‘shared’ back to back to back in each of the final three paragraphs to make sure you end with that idea in mind. Yet all the cars are owned by Waymo and aren't ‘shared’ like the train and bus fleets which are owned by transit districts that I can vote on.
Translation: Waymo would like to learn how to prioritize their fleet of privately-owned vehicles, like where to have empty cars circling, where to expect them to be sent, and via what routes to send them, in order to replace the transit portion of the trip for as many riders as possible. Who wouldn't choose a single door-to-door trip over a transfer if the wait time is low and if the dollar cost of the private Waymo ride can be set approximately equal to the invisible ‘price’ people assign to the value of their time.
And just in case a reader doesn't pick up on that stuff, they directly tell you how to feel by quoting their very unbiased business partner:
> “San José has always believed innovation should make everyday life work better,” said San José Mayor Matt Mahan. “This partnership does exactly that by using new technology to strengthen public transit, not replace it, making regional travel more seamless and giving people more ways to get where they need to go.”
Fun fact: Waymo pay $4 to the San José Department of Airports for every pick-up or drop-off at SJC.
Widespread Waymo usage probably wouldn't “replace” the public transit routes we have now, sure, but it would remove the public's shared will to vote for transit expansions that could replace the Waymo portion of people's “““multimodal trips in a complementary mobility ecosystem””” (lmfao) instead of the other way around.
> When riders in the SF Bay Area use their Visa card to take a Waymo trip and public transit within 2 hours of each other, we will automatically issue $2.85 in Waymo Cash, which is the cost of a bus fare in San Francisco.
Great ‘anchoring’ technique in this wording too, to make people feel like $2.85 is getting them something tangible instead of being a pittance to pay for this type of hyper-personal behavior data.
danpalmer 17 hours ago
> Fun fact: Waymo pay $4 to the San José Department of Airports for every pick-up or drop-off at SJC.
This is pretty normal. LHR charges £5. SYD charges A$5. Airports are often highly congested and pushing more people to take public transit instead of private drop-off/pick-up is a big lever.
kelnos 15 hours ago
> Fun fact: Waymo pay $4 to the San José Department of Airports for every pick-up or drop-off at SJC.
That's pretty common, no? Many airports have fees that even traditional taxis have to pay (which is usually passed on to the rider as a part of the fare). It seems reasonable to me: car traffic can be be pretty bad at airports, and extra fees help encourage people to take buses, shuttles, trains, etc.
But overall, I do agree with your worry about this framing/anchoring harming future transit expansion projects. And I'd bet that Waymo would be right there lobbying against any transit expansion that threatened one of their well-established last-mile routes.
I do think transit just needs to be better, though. I could take transit to SFO (either Caltrain+BART or Muni+BART), but my car ride there is 13-16 minutes (via Lyft/Uber; Waymo still can't drop off at SFO proper, and it's a 19-minute walk with luggage from where they will drop off). Best case with Caltrain+BART is 33 minutes (but only with an express train during rush hour), and is more like 45 minutes for the rest of the day (and that's assuming the comparatively-infrequent Caltrain service lines up with my needs). I can take a Muni bus to BART (and actually have several choices there), but the total trip time is 50-70 minutes that way. Then there's the general uncertainty of making the transit connection without issues. (Yes, I'm fortunate that I can afford Lyft whenever I need to go to the airport. I ride transit within the city often, but it just doesn't work for me for airport trips.)
I think of other cities like Tokyo or Taipei, where taking transit from the airport to the city is a reasonable option, and is often faster than getting a taxi (and for Narita to many places in Tokyo, it can be north of USD$200 to take a taxi). Even in NYC it's often faster or at least reasonably convenient to take transit to one of the local airports, even Newark. Don't get me wrong, SF's transit system isn't bad! Even though it's not going to stand with the best in the world, it's still great and I use it often. But it has some very significant gaps.
josh3736 14 hours ago
Yep. I live in SOMA, near both the freeway and a BART station.
Without traffic, a car has me (and a friend) curbside in 12 minutes for $30. Even during rush hour, the southbound traffic between the 7th St onramp and the SFO exit is almost never very slow (while NB is always a standstill).
BART is 30 minutes on the train + however long it takes to walk to the station + the transfer from BART to SFO AirTrain to get to the terminal. Minimum 1 hour. Easily another 30 min if you're unlucky with train arrivals. And by getting off BART at the airport stop, you pay a premium fare of $11.80 per person.
I simply don't bother taking the train.
aprilthird2021 16 hours ago
I don't really think it's about the data. I think by Occam's Razor, Waymo (owned by Google) just sees a way for them to put transit directions in Google Maps where the last mile of your trip is a Waymo. By subsidizing part of the transit cost and it all being on one credit card, in the future you could pay for a whole transit + taxi trip only once and not multiple times at each leg